Ratings based on 265 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Oregon

Misleading about pool.

Posted Mar 15, 2015
I booked this hotel because it had free breakfast and a pool. The pool was closed. The manager on duty informed us that it was a seasonal pool. I went online to check and it does not say anywhere that the pool was seasonal. This should be in the ad. We were there for a swim meet and wanted some extra practice time. The bed was hard and the pillows tiny. The bathroom was not as clean as it could be. Dirty by tub on floor and behind toilet. Our neighbors were exceptionaly noisy. The only save to our trip was the breakfast in the morning and the lovely waitress working it. All in all, we will not be going back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bothell, WA

A convenient, quiet, comfortable facility.

Posted Mar 5, 2015
Pros: Hotel is convenient, easy to get where we need to in Springfield or Eugene.
Location: Location is close to freeway and eating is nearby and varied. Also not far from the hospital.
Always nice and usually we can check in early and go about our business. The hotel is clean, and always welcoming. The staff is friendly and accommodating. We were dealing with a family death and had a small file cabinet which we did not wish to take with us. They took care of that for us. The staff is stable so we see the same people each time we go there. We have gone many times in the past year while dealing with the death and estate.
2 out of 5
by A verified traveler

Non Smoking room access through smoke filled hall

Posted Feb 23, 2015
Pros: Convenient location, hot breakfast
Cons: Noisy plumbing, nonsmoking rooms should be on a separate floor lower floors then smoking.
The hotel location was convenient to where we needed to be. It was kind of noisy with an in room heater / air unit, you could also really hear load plumbing noises when any water was used in an adjoining room. The worst thing for us was the non-smoking rooms were on one side of the hall and the smoking on the other on the third floor. It reeked walking down the hall especially because someone was smoking a pipe or cigar, if you are sensitive to smoke it was difficult. Our room smelled of smoke after a few days and so did our coats as we carried it in when we opened the door. The hotel was not able to move us to anything away from the smoke.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
Very small room, bed was low to the ground. Overall, it was a place to stay for a night..quiet and had a TV. I don't need much more than that.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Oregon

Business as usual.

Posted Feb 17, 2015
Pros: Location and ease of getting there.
Location: Location is great close to shopping and a variety of restaurants.
Very nice experience, the evening staff was very friendly and the warm cookies were a very nice touch. Thank you!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom eugene or

Nice hotel.

Posted Feb 5, 2015
The staff was friendly and helpful. The breakfast was good. The hotel was easily accessible from the hwy.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Good Value

Posted Jan 5, 2015
Pros: Comfortable beds guarantee of good rest.
Cons: More healthy choices for breakfast.
Location: Right of I-5, very convenient if you're travelling through.
Wanted reasonably priced accommodation during our road trip to Crater Lake and this place exceeded our expectations. The stuff was super friendly despite our rather late arrival, and the room was clean and most comfortable. One of the best sleeps away from home I can remember.
3 out of 5
by A verified travelerfrom Vancouver

Beds need upgrade

Posted Jan 5, 2015
Cons: Beds need replacement.
Location: Location is great. Very close to the highway but away from its noise. There is a very cheap gas station near by too.
I have noticed that rooms are a bit small. Beds are not comfy at all. They need to invest in their mattresses rather than flat screen TV's.
4 out of 5
Recommended
for Families
by Leonardfrom Tucson

Christmas layover...

Posted Dec 31, 2014 on Hotels.com
Great overnight stop with an awesome breakfast...
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Surrey bc

Nice hotel near I 5

Posted Dec 30, 2014
Nice place close to all amenities rooms are clean breakfast was good