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Reviews of Citotel Armony Hotel

3 out of 5
Citotel Armony Hotel
Rue Antoine de Saint-Exupéry, Bourg-Achard, Eure

Reviews

8.0

Very Good

Rating 10 - Excellent. 63 out of 226 reviews" "
Rating 8 - Good. 115 out of 226 reviews" "
Rating 6 - Okay. 36 out of 226 reviews" "
Rating 4 - Poor. 8 out of 226 reviews" "
Rating 2 - Terrible. 4 out of 226 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Eva

Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Simple rooms for a good price. Nice breakfast
Stayed 1 night in Nov 2023

10/10 Excellent

Marios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Hugh

Liked: Cleanliness, staff & service, room comfort
Hotel is old could do with a paint job, service was great, location great, good for dogs, nice and quiet, breakfast great, close to motorway systems.
Stayed 1 night in Jun 2023

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Very very friendly staff. Everything in order. Perfect place to stop off for a night.
Stayed 1 night in Jun 2023

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Location
Great place to stay close to motorway, but very quiet. Starting to show its age on the outside. You can’t check in until after 4pm at the earliest. Food is not as good as it used to be.
Stayed 1 night in Apr 2023

8/10 Good

Jerry

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff at reception
Stayed 1 night in Mar 2023

10/10 Excellent

RODNEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

PM

Disliked: Staff & service
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover for touring
Good overnight stop during longer trip. Dog friendly. Good breakfast. Close to town and supermarket with petrol station so great for onward journey.
Stayed 1 night in Feb 2022

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities
Family Sized, Clean and Welcoming.
The room was comfortable and clean. The ensuite provided all the facilities necessary to refresh oneself after a good night’s sleep. Breakfast was very satisfying with a good selection. The restaurant is not open every evening but when it is open offers good, tasty food. I’d certainly recommend this hotel.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Value for money, Clean and decent hotel
Clean good hotel airco would be a plus
Stayed 1 night in Aug 2020

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally a very good stay. One thing that is not mentioned is that, Covid-19 aside, the hotel restaurant is not open on a Sunday evening. We couldn’t find a restaurant open in the town either only mediocre takeaways. This should be in the detailed information so guests know to eat at lunch time.
Stayed 1 night in Jul 2020

4/10 Poor

Barry

Liked: Cleanliness
Disliked: Room comfort
Was an overnight stay on journey from Spain to Calais. Most expensive we stayed in and most disappointing. Bar consisted of 3 tables in foyer and drinks available overpriced. Restaurant open 7 till 9. We decided not to eat or drink there. Pillow on bed so hard ended up with stiff neck and had to sleep without one
Stayed 1 night in Nov 2019

8/10 Good

Keith GORDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable bed & good nights sleep
First time around using google directions from my phone I ended up 90Km away which was not impressive, but once I got top the hotel it was quiet, relaxed, comfortable. The folk on duty have been courteous, but I checked in late, and no English was spoken. I used the hotel purely for a nights sleep, and for that it was perfect - comfortable and refreshing. On that basis I would be very happy to stay here again.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Was told by Expedia that check in was open from 2pm. Arrived at 4pm to find reception locked up and absolutely no one about. After several expensive phone calls we managed to get someone to come at 5pm and check us in only to be told the restaurant was closed as it was Sunday!
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing that the restaurant was closed but we discovered an excellent restaurant in the village of Bourg Achard....L'Amandier. Found the extra charge of (x 2) 1.20 euros both exiting and re-entering the A13 motorway system extremely bizarre.....no ticket to present but money taken all the same!
Stayed 1 night in May 2018

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ring hotel before going in Case of slip up
Always stayed at armony till last visit booked thro hotel .com a month before with further confirmation the week before. On arrival after travelling 400miles. And a lot of hours across channel I was very upset for them to say the hotel is full and they didn't have a room for some reason . Had to waste another hour travelling back on myself to locate a hotel that will take me and my dog
Stayed 1 night in May 2018

8/10 Good

Carol, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Convenient for A28 motorway
Good, quick reception. Comfortable night- comfortable beds!!
Stayed 1 night in Feb 2018

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

David

Liked: Cleanliness
Boug Achard - Closed on Sundays
Room ok and hotel is on the edge of a trading estate but easy walking distance to the town. We stayed on a Sunday night when the hotel restaurant was closed and so were the other six restaurants in the town. We had to drive 10kms to Bourgtheroulde to find an indifferent restaurant open.We were amongst 20 other hotel guests wandering around looking for somewhere to eat. Dining room is spacious and comfortable and breakfast was good.
Stayed 1 night in Sep 2017

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal stop over pour view nights
Great hotel for a couple of nights etc. Nice restuarant. Reasonably priced meals. Not much English spoken but if you know a little French you can get by. Rooms clean and comfortable and dogs welcome. You can walk into village. A couple of shops and intermarche and Lidl close to hotel. Also vet of needed. Good parking and free wifi
Stayed 1 night in Jun 2017

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
ok hotel
Ample parking,good breakfast,a decent reasonably priced hotel.It is well placed for travelling south.

2/10 Terrible

Bill

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Locked in the car park!
Told receptionist that we would be leaving very early, - before breakfast! When we tried to leave car park at 06.45am, found the gate locked and requiring a code to get out. We had not been given a code. No one on duty so we were locked in until a member of staff arrived some time later. Very poor service, not recommended.

6/10 Okay

elaine, Wales

Liked: Cleanliness, staff & service
Disliked: Room comfort
No AC in room very noisey with window open

8/10 Good

Peter, Southampton

Liked: Staff & service
Disliked: Cleanliness
We had an overnight stay with our 2 dogs. Perfect location and ameneties. Only issues we had were no tea / coffee making facilities in our room and ants!! Restaurant was very good for an overnight stopping hotel. Receptionist was lovely!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peacefully resting place
Stop over while traveling to the Vendee.Ideal location in nice quite village

6/10 Okay

Janet, Woodhall spa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great location and friendly staff
We chose the hotel because of the restaurant reviews so we were disappointed to find that the restaurant is closed on Friday nights particularly since we asked for a table reservation during the booking process and this was not brought to our attention. Very friendly staff but hotel seems to be geared towards business users more than leisure.

8/10 Good

Samantha, St Leonards on sea

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great location
Great location on the junction of two motorways so a good stop off en-route down France. Could also walk into the town for shops. Also right near some lovely bits of countryside for sightseeing. Very clean - spotless rooms! Great restaurant with the best steak we had all holiday. Not very comfy beds, but I do recommend it!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Found mattress hard but okay for overnight stay....good choice of breakfast plenty to choose from.

8/10 Good

Geoffrey, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very convenient and comfortable stopover.
We used this hotel for a night on the way up to catch the ferry home. It was very easy to find, very clean and comfortable, with friendly staff. The breakfast was excellent, dinner was good value overall, although the steak was a bit tough. We would happily stay here again.

8/10 Good

Alan, Chesterfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stop
Had great difficulty in finding this Hotel, my satnav didn't recognise the street name.... However once found the Hotel was absolutely fine for our overnight stay. Dinner in restaurant was good. Hotel location on edge of town was a little uninspiring, but didn't matter for our purposes (at least when we found it!)

8/10 Good

Michael, Bedford, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located hotel for travel
Hotel provided room with wet room suitable for my disabled wife. Unfortunately the hotel restaurant was closed on Sundays but there was outside catering close by.

10/10 Excellent

Lesley, Sombrun, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely friendly hotel and restaurant
Needed a one night stopover en route from England to our home in the Hautes-Pyrenees. L'Armony was in a very good position just off the A28 motorway and as it had good reviews we decided to stay there. So glad we did as it was very clean and comfortable and the restaurant was very good too. Would not hesitate to stay here again.

10/10 Excellent

Malcolm, a pays de Galles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
new softer pillars would make it prefect
Excellent hotel except pillars very very hard and uncomfortable

8/10 Good

Stuart, Lesuirol Spai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stopover
Enjoyed stopover especially being able to have the dogs with us. The only thing , it would be nice to have a kettle in the room for making tea and coffee

6/10 Okay

Dominique, Bristol

Liked: Cleanliness, property conditions & facilities
Bourg-achard
Stayed 4 nights. Basic rooms but really clean. Friendly staff. Didn't eat in the restaurant but have been told is good by family who have eaten there. Great hotel for the price. Would stay there again.

8/10 Good

Mervyn, Rugby

Liked: Staff & service
Disliked: Property conditions & facilities
Stopover near Rouen
We decided to break our journey back to the Eurotunnel terminal, and the Armony hotel was in the right place, near to Rouen and just off the motorway. My wife was unwell when we arrived, and the staff were very helpful and attentive. One big omission from the room equipment, especially in the circumstances, was any form of kettle or other hot-drink source. LemSip does not work with cold water.

8/10 Good

Richard, Monsegur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En passage
Good value for money. Comfortable room but no tea making or coffee facilities. Shower hot and efficient but no bath. Good restaurant and decent breakfast. Reliable stop en route to or from ferries to UK.

8/10 Good

Leonard, Spring Hill, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short overnight stay
Nice clean hotel, Sunday night no food available, local town had no cafe open. great location off motorway. Good breakfast on Monday morning.

10/10 Excellent

Terry, Dorset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most comfortable beds in France?
Easy to find, on the edge of a commercial estate on the road from the autoroute into town. Reception at the hotel was friendly and efficient. The room was very comfortable but did lack storage shelves for non-hanging clothes. Bathroom/shower was well above average for France. The bed (and pillows) were on a par with Premier Inn beds, which we have always found excellent. Breakfast was a buffet and very comprehensive, representing good value for money. The restaurant appears to be the only one (or one of very few!) in town, so we ate there every night and didn't have to repeat a dish during our stay. Altogether excellent.

10/10 Excellent

Roy, Malvern UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was all we expected near motorway junction .
Quite modern hotel ,middle range with excellent facilities including a very nice restaurant with very reasonably priced meals. Can't really fault our one night stay,would certainly choose the hotel again. Additionally it is just a few miles from a major motorway junction south of Rouen.

8/10 Good

jackie, Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast
Stayed here both on the way to Southern Brittany and on way back. Hotel staff very helpful. Room and bed good (although lacked a hairdryer). Really good breakfast with eggs and meat as well as the usual croissants, etc. Surroundings rather bland with little shade, motorway noise in distance constant (though it didn't interfere with sleep). 10 minute drive to Brotonne Forest and bac across Seine to Jumieges. Excellent stopover.

4/10 Poor

Dandy, UK

Liked: Cleanliness
Disliked: Staff & service
Overnight stay whilst travelling back to UK
We were travelling as an extended family with 6 adults and 7 children ranging from 8 years down to 7 weeks. Having booked ahead to stay both on our journey down through France and back we were surprised on our return to the Hotel to be told that we could not have the configuration of rooms we had had previously and that the total cost was going to be nearly 200 euros more. We argued the case and finally got agreement to hold the original costs as per our booking. It was clear that rooms had not been allocated to our booking in advance and that when we arrived they were trying to sort out how to accommodate us! We ate in the hotel for ease and despite there only being two other people in the restaurant we were served our food almost in relays with three of the children being overlooked completely and not served anything at all until we questioned the staff as to where their meals were.

4/10 Poor

dandy, UK

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
2 overnight stays to /from holiday for 12 people
First stay was fine as far as rooms were concerned and receotion was fine, restaurant staff were decidedly surly and unhelpful. When we arrived for return stay we were going to be charged nearly 200 euros more than our confirmed booking. Took a lot of hassle to get rooms that would take family configurations at agreed price. Hotel basically good but beware that they may not reserve what you book!

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for the Motorway
Inexpensive, clean and tidy with friendly staff, decent size car park and close to the motorway, perfect for an overnight stop driving through France.

10/10 Excellent

Anglais de Longeville, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located
Reception much better than when this Hotel was A 'Besthotel'. Rooms are comfortable for a one night stay. Location is excellent.

8/10 Good

adrian, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good en route hotel
Easy to find half mile off autoroute. Perfect for an overnight stop. Clean efficient friendly. Plenty parking. Plentiful breakfast. Evening meal ok but a bit pricey for what it was. You got exactly what was expected - few frills but clean and comfortable.

6/10 Okay

Jeff, London

Liked: Cleanliness, staff & service, property conditions & facilities
ok for a stop-over
ok for a one night stop over on the way to somewhere else. Very convient for the motorway

10/10 Excellent

G.Chapman, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is clean and convenient for the motorway and is ideal for an enrout stay. I didnt eat there but the resaurant is usually full and the buffet looks good.