Interior

Reviews of Super 8 by Wyndham Eureka

2 out of 5
Super 8 by Wyndham Eureka
1304 4th St, Eureka, CA

Reviews

6.8
Rating 10 - Excellent. 128 out of 540 reviews" "
Rating 8 - Good. 146 out of 540 reviews" "
Rating 6 - Okay. 121 out of 540 reviews" "
Rating 4 - Poor. 68 out of 540 reviews" "
Rating 2 - Terrible. 77 out of 540 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have more breakfast options
Stayed 1 night in Apr 2024
Response from Manager on Apr 19, 2024
Hello Jennifer,We appreciate your feedback on the breakfast options and will share it with our team for future improvements. Our goal is to provide a diverse dining experience for all our guests. Thank you for choosing our hotel for your stay.

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Room was clean and comfortable. Location was great. Would definitely recommend.
Stayed 3 nights in Apr 2024
Response from Manager on Apr 12, 2024
Hello Scott,We are delighted to hear that you had a great stay at our hotel and found the room clean and comfortable, and enjoyed our convenient location. Thank you for recommending us, we look forward to welcoming you back in the future.

10/10 Excellent

john

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I didn't care about in the room was the heater was very loud other than that everything well was good thank you john
Stayed 2 nights in Apr 2024
Response from Manager on Apr 7, 2024
Hello john,Thank you for your feedback, John. We appreciate your positive comments and will certainly share them with our team. Should you have any further concerns or suggestions, feel free to reach out to our management team directly. We hope to welcome you back soon for another pleasant stay.

10/10 Excellent

Dachao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good experience
Stayed 1 night in Mar 2024
Response from Manager on Apr 7, 2024
Hello Dachao,We are pleased to hear that you had a positive experience with us. If there is anything else we can assist you with, please do not hesitate to reach out. Thank you for choosing our hotel.

10/10 Excellent

Mei

Liked: Cleanliness, staff & service, property conditions & facilities
Price worthy and clean
Stayed 1 night in Mar 2024
Response from Manager on Mar 31, 2024
Hello Mei,We are thrilled to hear that you found our hotel to be price-worthy and clean during your stay. Guest satisfaction is our top priority, and we appreciate your positive feedback. Should you have any further comments or questions, please don't hesitate to reach out to our management team.

8/10 Good

zon

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello zon,Thank you for choosing to stay with us. We are delighted to hear that you had a great time at our hotel. We look forward to welcoming you back in the future for another enjoyable stay.

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable room was spacious
Stayed 2 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello Tony,We are delighted to hear that you found the bed comfortable and the room spacious during your stay. We strive to provide our guests with a relaxing and enjoyable environment for their visit. Your feedback is greatly appreciated and we hope to welcome you back in the future for another pleasant experience.

8/10 Good

Samantha

Liked: Cleanliness, staff & service
There were a lot of homeless people.
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello Samantha,We regret to hear about your experience. We strive to provide a safe environment for all our guests and will address this matter with the necessary parties. Thank you for bringing this to our attention.

4/10 Poor

Errick

Disliked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Manager on Mar 19, 2024
Hello Errick,We're sorry to hear that your experience didn't meet expectations. Please feel free to contact us directly so we can address any concerns you may have. We hope to welcome you back in the future for an improved stay.

6/10 Okay

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, fabulous bed, and a very clean and comfortable room, but while there was a deadbolt, there wasn't a extra lock inside the door, like a swing bar or chain. I don't think I've ever stayed in a hotel that didn't have that safety feature and I was surprised and unhappy about it. Additionally, the hallways were all outdoors, so there wasn't even the extra peace of mind of knowing only authorized people were outside the door. Also, the curtain didn't close completely on one side, unfortunately the one closest to the head of the bed, and there were bright security lights right outside the window all night. If those issues were fixed, my rating would definitely go up.
Stayed 7 nights in Mar 2024
Response from Manager on Mar 16, 2024
Hello Melinda,Thank you for sharing your detailed feedback with us. We're thrilled you enjoyed our attentive staff and comfortable amenities. Please know that we take all comments seriously and will share your observations with the relevant departments for consideration. Should you have more to discuss or need further assistance, please feel free to contact our management team directly. We appreciate your insights and hope to welcome you back in the future.

8/10 Good

diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique. Just nice.
Stayed 1 night in Mar 2024
Response from Manager on Mar 12, 2024
Hello diane, We appreciate your feedback and are glad to hear you had a pleasant stay with us. Our team aims to provide a comfortable experience for all our guests. Should you have any suggestions for how we can make your next visit more memorable, please feel free to share them with us.

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so happy to have a fast, friendly, and nice check in! The staff was very friendly, and helpful! I hope to stay again!
Stayed 1 night in Mar 2024
Response from Manager on Mar 9, 2024
Hello Gina,We are delighted to hear that you had a positive check-in experience with our friendly and helpful staff. It would be our pleasure to welcome you back for another enjoyable stay in the future!

8/10 Good

Douglas

Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello Douglas, We appreciate you choosing our hotel for your stay! We hope you had a wonderful time with us and we look forward to welcoming you back in the future.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Manager on Mar 1, 2024
Hello Steven, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the guest services she was very thurough and efficient.
Stayed 1 night in Feb 2024
Response from Manager on Feb 2, 2024
Hello Brian,Thank you for your feedback regarding our guest services team. We strive to provide thorough and efficient service to all of our guests. If there's anything else we can assist you with, please don't hesitate to reach out to us. We appreciate your kind words and hope to welcome you back in the future.

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean; parking lot was very well lighted and had cameras making sure vehicles are safe. Shower was great even had massage setting. 2 queen size beds, comfortable. Room was good size not too small, included microwave and mid-size frig (not tiny frig). Walls a little thin, could hear neighbors talking, right on 101 but traffic noise did not bother me. Very convenient location, right on 101 (on N Street between 4th and 5th Streets). Great rates! Stayed here 2 nights with family (wife and 2 kids). I would stay here again.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 18, 2024
Hello Anthony,Thank you for sharing your feedback with us. We're pleased to hear that you found our property clean and well-maintained, and that you appreciated the safety measures in place. It's great that you enjoyed the amenities in your room, such as the massage setting in the shower and the comfortable beds. We apologize for any inconvenience caused by potential noise from neighboring rooms, but we're glad that the traffic noise didn't bother you. We appreciate your kind words about our convenient location. We would be delighted to welcome you and your family back for another stay in the future.

4/10 Poor

Lisa

Traveled with partner
Disliked: Cleanliness, amenities
Carpet was not clean, sticky. door jam on bathroom was damaged from someone having pryed it open. That was an unsettling site! Only a grab and go Breakfast. We have stayed in other Super 8's for the same price and had a full breakfast. Very disappointing
Stayed 1 night in Jan 2024
Response from Manager on Jan 17, 2024
Hello Lisa,Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience you may have experienced. We appreciate your concerns about the cleanliness of the carpet and the damaged door jam. We will ensure that these issues are addressed with the appropriate teams for further review. We apologize for any disappointment with our grab-and-go breakfast options. We value your feedback and will take it into consideration for future enhancements.

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Hello Steven,Thank you for taking the time to share your feedback with us. We appreciate your stay at our hotel and are glad to hear that it met your expectations overall. If there is anything specific you would like to bring to our attention, please do not hesitate to reach out to our management team directly. We hope to welcome you back in the future for an even more enjoyable experience.

8/10 Good

kenny

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 9, 2024
Hello kenny,We appreciate you choosing our hotel for your stay. We value your feedback and hope you had a pleasant experience. If there is anything specific you would like to share regarding your stay, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

8/10 Good

William

Stayed 1 night in Dec 2023
Response from Manager on Dec 28, 2023
Hello William,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and are delighted to hear that you had a great experience. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Kellyanna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 16, 2023
Hello Kellyanna,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We strive to provide exceptional service and create memorable moments for our guests. If there is anything else we can assist you with in the future, please do not hesitate to reach out.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
I stayed at this hotel a couple years ago and it’s coming very long. The rooms seem to be getting updated and as before they’re still very clean. The staff was super friendly and definitely recommend.
Stayed 1 night in Dec 2023
Response from Manager on Dec 9, 2023
Hello Kelly,Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you found our rooms clean and noticed our ongoing updates. Our staff takes pride in providing friendly service, and your recommendation means a lot to us. We hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Robert

Business traveler
Liked: Staff & service
Okay but not horrible
this place is comfortable enough. The parking is a little tough and the elevators are quite dirty but for the price I guess it’s OK.
Stayed 1 night in Nov 2023
Response from Manager on Dec 6, 2023
Hello Robert, Thank you for choosing our hotel for your recent stay. We appreciate your feedback and apologize for any inconvenience caused. We understand that parking can be challenging at times, and we will continue to work on improving this. Your concerns about the cleanliness of the elevators have been noted, and our housekeeping team will address this accordingly. We value your business and hope to have the opportunity to welcome you back in the future.

6/10 Okay

Verified traveler

Traveled with family
Get a better breakfast
Average as expected, breakfast sucked though
Stayed 1 night in Oct 2023
Response from Manager on Nov 4, 2023
Dear Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the breakfast experience during your stay. We appreciate your input and will share it with our team for further improvements. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.

8/10 Good

James

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed whilst road tripping Highway 101. Spacious. Good location. Parking on site. Short drive to downtown.
Stayed 1 night in Oct 2023
Response from Manager on Nov 2, 2023
Hello James,Thank you for choosing our hotel for your Highway 101 road trip! We're thrilled to hear that you found our rooms spacious and enjoyed our convenient location with on-site parking. We hope you had a great time exploring the downtown area as well. Should you visit again, we'd be more than happy to host you. Safe travels!

4/10 Poor

Nanping

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 15, 2023
Hello Nanping,Thank you for your positive feedback! We're thrilled that you enjoyed your stay at our hotel. We look forward to welcoming you back in the future.

6/10 Okay

Sam

Stayed 1 night in Oct 2023
Response from Manager on Nov 1, 2023
Hello Sam, Thank you for taking the time to share your experience at our hotel. We are sorry to hear that your visit didn't meet your expectations. We truly value your feedback, as it helps us to identify areas for improvement. We hope you will give us another opportunity to provide you with a better stay in the future.

6/10 Okay

Ida

Disliked: Staff & service, property conditions & facilities
Unfriendly staff when asked about why there was no breakfast. Only bars, some oatmeal you make with water and apples for the so called breakfast. Blamed it on Covid..! Remove “Breakfast Included”!
Stayed 2 nights in Oct 2023
Response from Super 8 by Wyndham Eureka Management on Oct 11, 2023
Dear Ida,We apologize for any inconvenience caused by our limited breakfast offerings.  Due to ongoing health and safety concerns related to COVID-19, we have had to adapt our services to ensure the well-being of our guests and staff.  We understand your disappointment and have taken note of your feedback.  We'll make sure to update our listings to accurately reflect the current breakfast situation.  Your satisfaction is important to us, and we hope you'll give us another chance to provide a more enjoyable stay in the future.  Thank you for your understanding.Kind Regards,Super 8 by Wyndham Eureka Management

4/10 Poor

Kolet

Traveled with pets
Disliked: Staff & service
the front desk clerk, when checking in did not say there was no room service, just a $20 a day per fee, to my surprise when returning from breakfast that the room had not been attended, so requested clean towels from housekeeping. When confronted the front desk clerk she said no room service do to Covid, advised Covid ended in May, she then proceeded to tell me it was company policy. I do not think this is good customer service. I have stay at that location several times & never been treated like this I will not be going back to Super 8 any time soon or ever
Stayed 2 nights in Oct 2023
Response from Manager on Oct 11, 2023
Hello Kolet ,We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. Your voice is very important to us and we are continuously striving to improve upon the guest experience. We hope you'll return someday to see how we're improving.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Super 8 by Wyndham Eureka Management on Oct 11, 2023
Dear Terry,Thank you for a Perfect Score Rating on your stay at Super 8 by Wyndham Eureka.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit to Super 8 by Wyndham Eureka.Kind Regards,Super 8 by Wyndham Eureka Management

4/10 Poor

Jade

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on Oct 5, 2023
Hello Jade ,Hello Jade, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Excellent

Arturo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2023
Response from Manager on Oct 3, 2023
Hello Arturo,Thank you for being a valued guest and for providing us the feedback regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

2/10 Terrible

Chad

Stayed 1 night in Sep 2023
Response from Manager on Oct 21, 2023
Hello Chad,We apologize for the unpleasant experience you had. Please provide more details about your stay so that we can address your concerns promptly and adequately.

6/10 Okay

Gregory

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The TV cable did not work. Repair man fixed it. Worst 32 inch TV. Had a 3 inch black border around picture. Front desk checkin was great. Nice counter person. Room noisy could hear next room walking due to lack of carpet.
Stayed 1 night in Sep 2023
Response from Manager on Oct 3, 2023
Hello Gregory ,Thank you so much for bringing to our attention the issues that you encountered with our TV. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property. The sad reality of the unhoused that hover at the backside of the property is extremely difficult to impossible to control.
Stayed 1 night in Sep 2023
Response from Manager on Sep 28, 2023
Hello Cynthia,Know that your voice is of tremendous importance to us and we value your comments about our property. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on Sep 26, 2023
Hello Alan,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.

6/10 Okay

Sarah

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No breakfast
This was intended to be an inexpensive crash pad on a longer family vacation, but still I expected better. The area seems to have a large homeless population and did not feel safe. Check in was very friendly and helpful, but the walls of our room were paper thin and neighbors were loud. The entire room shook when they shut the door next to us. “Breakfast” consisted of a chewy bar and an apple. Would not stay here again.
Stayed 1 night in Sep 2023
Response from Super 8 by Wyndham Eureka Management on Sep 26, 2023
Dear Sarah,We apologize for your disappointing experience during your stay.  While our friendly check-in team strives to provide excellent service, we regret that noise disturbances and thin walls impacted your comfort.  We take guest safety seriously and are continuously working to enhance security measures.  Your feedback on the breakfast options is duly noted, and we'll explore ways to improve the offerings.  We appreciate your comments and hope you'll consider giving us another opportunity to provide a more enjoyable stay on your future visits.Kind Regards,Super 8 by Wyndham Eureka Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Old Yown
Stayed 1 night in Sep 2023
Response from Manager on Sep 22, 2023
Dear Guest,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

6/10 Okay

Steven

Traveled with group
Liked: Staff & service
The room had damages which were ugly. The neighborhood isn't the best either.
Stayed 2 nights in Sep 2023
Response from Manager on Sep 19, 2023
Hello Steven ,I am very sorry to learn that you found our location to be inconvenient and our service to be lacking. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
The owmer was very nice
Stayed 1 night in Sep 2023
Response from Manager on Sep 16, 2023
Hello Kelli,Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Sep 12, 2023
Hello James,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sketchy part of town. Lots of street people not around the property but near.
Stayed 1 night in Sep 2023
Response from Manager on Sep 9, 2023
Hello Henry,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our property. We hope you'll return to see how we continue to improve our service and hospitality.

2/10 Terrible

Tali

Stayed 1 night in Sep 2023
Response from Manager on Sep 30, 2023
Hello Tali, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 Excellent

lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel are very professional and courteous. Area beyond their control I guess.
Stayed 4 nights in Aug 2023
Response from Manager on Sep 7, 2023
Hello lincoln,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our area. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

8/10 Good

Tom, Bayfield

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and location was close to old downtown.
Stayed 3 nights in Aug 2023
Response from Manager on Sep 7, 2023
Hello Tom, Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice stay, rooms comfortable. Room with 3 beds perfect for my family of 6.
Stayed 1 night in Aug 2023
Response from Manager on Sep 6, 2023
Hi Janet,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

8/10 Good

Joseph

Stayed 2 nights in Aug 2023
Response from Manager on Sep 24, 2023
Hello Joseph,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Super 8, clean, friendly staff, easy and convenient.
Stayed 1 night in Aug 2023
Response from Manager on Sep 2, 2023
Hello Thomas,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our staff. Your voice is very valuable to us and we hope you will return on your next travels.

8/10 Good

Cheri

Stayed 1 night in Aug 2023
Response from Manager on Sep 2, 2023
Hello Cheri,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 Excellent

Austin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the $$
Spacious room, convenient location
Stayed 2 nights in Aug 2023
Response from Manager on Aug 29, 2023
Hello Austin,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our location and your insights regarding our room. We hope to see you again in the future.