Ratings based on 282 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 27, 2014
The beds were extremely comfortable. I loved being in the middle of every thing in Eureka Springs. We walked everywhere. We liked it so much we stayed an extra day. The motel is older, and that is the charm of the place.
4 out of 5
Recommended
for Everyone
by A verified traveler

Classic

Posted Sep 3, 2014
Location: Eureka Live! You will be surrounded with tons of shops, restaurants, and bars!
It was overall a good experience! I loved the history and that it was so close to everything that Eureka has to offer! However, some of the staff were not super friendly. It was worth the stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

Romantic

Posted Aug 25, 2014
Nice place to stay in the heart of old historic Eureka Springs!
1 out of 5
by A verified traveler

Posted Jul 24, 2014
Booked on line an the room was not available when we got there. Was put in a room that was in the haunted tour. We were not told this. Then moved to a different room. The bed was terrible. The staff was very rude an uncaring.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice old hotel

Posted Jul 13, 2014
Nice old hotel, great location, balcony resturant is good.
3 out of 5
by A verified traveler

Not What I expected.

Posted Jul 12, 2014
Pros: We really enjoyed the Serenity Spa and also enjoyed the Balcony Bar restaurant in the hotel. Yummy food and great service.
Cons: New carpets, better lighting, better water pressure, better air conditioning.
Location: That was another disappointment. There were very little shops open and the ones that were had very little selection.
We had to be moved to a new room the 2nd day we were there because our shower was leaking on the room below us. Our new room was smaller, TV was smaller, and the water pressure in the shower was terrible. I had a hard time rinsing out my shampoo. I would have thought they would have sent us to the same or slightly better room than we were in since we were forced to move. The carpets need replaced.
5 out of 5
Recommended
for Everyone
by A verified traveler from f

Right in the center of everything.

Posted Jul 9, 2014
The staff was great the room was comfortable. Loved the historic feel of the place. The girlfriend and I wished we could've stayed longer but we will be going back.
5 out of 5
Recommended
for Getaway With Friends
by Judith Ruddiman from Orange County, CA

Unique and fun hotel

Posted Jun 30, 2014 on Hotels.com
This is a great, old hotel right in the center of all the activity. The staff is super helpful and very pleasant. Our room was very comfortable and spacious. The outside bar on the second level was fun and provided a great view of the surrounding area. I would definitely return if in the area again.
3 out of 5
Recommended
for Overnight Stay Before Destination
by Karen from Chattanooga

Posted Jun 29, 2014 on Hotels.com
The hotel is old, which we were aware of. However in poor overall condition. It was in a good location for walking around downtown area. Warning the shops all close 5-6 in the afternoon. They need to take off their web page, no complimentary breakfast. Nothing opens before 8:30. We did enjoy our meal and drinks at the grille.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Not for business trips

Posted Jun 13, 2014 on Hotels.com
This is an old historic hotel that although clean and fairly well kept, is definitely decades past it's prime. The room had no work desk or full sized closet for business attire. This might be a fun place to take a vacation due to it's wonderful location, but it falls short if you are looking to get some work done. The staff were pleasant, but save your money and avoid the Balcony Restaurant. Also, parking is blocks away but you can take their complimentary shuttle service between the parking lot and the hotel.