Ratings based on 517 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
85% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from UK

Close to Key Largo & access to Everglades.

Posted Sep 28, 2014
Had to call the front desk to get staff to come out to reception from the back area so we could check out. Had to change rooms after initial check in as toilet in first room hadn't been cleaned. Despite no smoking signs, room smelt like it had been smoked in. Stale cereal at breakfast & other options ran out despite a member of staff manning it, didn't seem to be replenishing at all. Plenty of parking, OK for an overnight stay. Rooms were cleaned to a good standard.
Comment from Hotel Management
Oct 1, 2014 by AshwattieR, Hotel Management
Dear The D's, Thank you for leaving comments regarding your recent stay with us. We sincerely apologize for the issues you experienced during your stay with us. This is not typical of our staff and hotel. We are currently undergoing renovations to improve our rooms and the overall stay of our guests. We sincerely hope you give us a chance to provide you a true Ramada Experience during your next visit to Florida City.
3 out of 5
by A verified traveler

Nice Hotel, close to I101

Posted Sep 20, 2014
Average experience. It is just good to halt over in the night and not for staying for long hours
Comment from Hotel Management
Sep 22, 2014 by AshwattieR, Hotel Management
Dear Valued Guest, Thanks for taking time to provide a review on your recent stay with us here at the Ramada. We are glad you enjoyed your stay and hope to see you again when in need of an overnight here in Florida City!
1 out of 5
by A verified traveler

Grungy hotel

Posted Aug 17, 2014
Pros: Convenient location for night on way to Miami from Keys. Lots of shops and restaurants around.
Cons: Needs refurbishing.
Really run down and shabby. Heard about cars being broken into during night while in car park. Avoid - much nicer places to stay for just a little bit more money.
Comment from Hotel Management
Aug 19, 2014 by AshwattieR, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we continue to make improvements to create a more enjoyable experience for each of our guests. We are currently working on upgrading our security on property to provide a safer experience for all of our guests.
1 out of 5
by A verified traveler

Ragged out hotel

Posted Aug 4, 2014
TV didn't work. Got checked in to a dirty room. Pool was dirty. Parking lot flooded. AC was just barely strong enough.
Comment from Hotel Management
Aug 18, 2014 by AshwattieR, Hotel Management
Dear Valued Guest, We'd like to thank you for reviewing your recent stay with us. We apologize that you had to go through so many ordeals during your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to improve customer service and guest experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel

Posted Aug 4, 2014
We stayed this hotel before we head for Key West. The room was not super luxurious but well cleaned and good location. I like this hotel.
Comment from Hotel Management
Aug 18, 2014 by AshwattieR, Hotel Management
Dear Guest, We'd like to thank you for reviewing your recent stay with us. We are glad to hear that you enjoyed your stay here at the Ramada Florida City.
2 out of 5
Recommended
for Business Travelers
by JG from Clermont

Posted Jul 27, 2014 on Hotels.com
I was not impressed with the condition of the Hotel. Had to have a maintenance man get me into the room as the door lock did not function properly
Comment from Hotel Management
Oct 18, 2014 by AshwattieR, Hotel Management
Dear JG, I am very sorry you had an issue with your lock. We have since serviced our lock system to avoid such an issue in the future. We hope to see you again soon.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Christa from Miami

Perfect

Posted Jul 22, 2014 on Hotels.com
Hotel was perfect for our needs. Great location, clean, great service. We will definately come back.
Comment from Hotel Management
Oct 18, 2014 by AshwattieR, Hotel Management
Dear Christa, Thank you for taking the time to provide feedback on your recent stay with us. We are extremely pleased to hear that you enjoyed you stay with us. We greatly look forward to seeing you again soon!
4 out of 5
Recommended
by Mike from Florida City FL

A good night stay close to restaurants

Posted Jul 22, 2014 on Hotels.com
Bad: Dirty pool and another guest child threw a diaper in the pool, yeah a bit weird. Good: Rooms were clean the front desk lady was very friendly and helpful. Several restaurants within walking distance. Breakfast was ok cereal, waffles maker, hot eggs and bacon good for young and old. I would stay there again.
Comment from Hotel Management
Oct 18, 2014 by AshwattieR, Hotel Management
Dear Mike, I am very pleased to hear that you had a great stay and that our team was "friendly and helpful'. It is unfortunate a diaper was thrown into the pool and I do apologize if you were unable to utilize it due to this.
3 out of 5
Recommended
for Families
by A verified traveler from Ontario

Average hotel but close to Florida keys gateway

Posted Jul 13, 2014
Pros: friendly staff, good breakfast
Cons: Management should look into room improvements otherwise great place to stay
Location: Florida Keys, Outlet Shopping Mall.
Great location, friendly staff, good breakfast, great place to stay if you are planning to visit Florida Keys, saves time bypassing Miami traffic, this motel is right at the Keys gateway, outlet mall is behind this motel if you want to spend some time shopping.
Comment from Hotel Management
Aug 23, 2014 by AshwattieR, Hotel Management
Dear Kailash, Thank you for taking time to provide such positive remarks about your recent stay. We are very lucky to be in such a prime location with great shopping and dining in our backyard. Our team is also very glad to hear that you enjoyed their services and breakfast! We look forward to seeing you again when in the area.
4 out of 5
Recommended
for Overnight Stay Before Destination
by kshawn from Key West

Great Staff!

Posted Jul 7, 2014 on Hotels.com
Wonderful staff. Great location. Perfect for an inexpensive stop over to/from the Keys. Carpets in rooms could be cleaned or replaced.
Comment from Hotel Management
Sep 22, 2014 by AshwattieR, Hotel Management
Hello Kshawn, Thank you very much for taking time to provide such praise about our staff and hotel. I am very pleased to hear that our staff was "wonderful" during your stay. Please also be advised that we are currently undergoing renovations and replacing our carpets is definately on the list. Come check us out again when in Florida City and this time you will have a 5 STAR encounter!