Deluxe Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, soundproofing

Reviews of Super 8 By Wyndham Florida City/Homestead/Everglades

2.5 out of 5

Reviews

7.6

Good

Rating 10 - Excellent. 365 out of 1000 reviews" "
Rating 8 - Good. 313 out of 1000 reviews" "
Rating 6 - Okay. 153 out of 1000 reviews" "
Rating 4 - Poor. 81 out of 1000 reviews" "
Rating 2 - Terrible. 88 out of 1000 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

John

Disliked: Cleanliness
Too many Prostitutes hanging around in near the office. Very bad location
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on Apr 22, 2024
Dear John,Thank you for sharing your feedback about your recent stay at our Super 8 Florida City. Regarding your concerns about the location, please know that we take the safety and security of our guests very seriously. We have security measures in place to ensure a safe environment for everyone staying at our hotel. Nevertheless, we will review your feedback to see if there is anything more we can do to address this issue.Thank you once again for choosing to stay with us. We hope to welcome you back in the future and provide you with an even better experience.

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
This Super 8 is close to the Everglades.
Stayed 1 night in Apr 2024
Response from Kelly on Apr 22, 2024
Thank you for your review. We hope to see you again.

10/10 Excellent

Sung Kweon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on Apr 20, 2024
Thank you Sung, for taking the time to leave us a fantastic review of your recent stay at Super 8 Florida City. We are delighted to hear that you had a wonderful experience with us. Your positive rating means a lot to us and serves as a testament to our commitment to providing exceptional service and a comfortable stay for all our guests.We greatly appreciate your support and are thrilled that you enjoyed your time at our hotel. If you have any feedback or suggestions for how we can make your next stay even better, please do not hesitate to reach out to us. We look forward to welcoming you back to Super 8 Florida City in the near future.

10/10 Excellent

Theo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great start
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on Apr 14, 2024
Dear Theo, thank you for staying at Super 8 FLorida City and for your wonderful feedback. We are delighted that you had a great start to your vacation with us and we hope to see you again soon.

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and good customer service at all time
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on Apr 8, 2024
Dear Mario, thank you for staying at Super 8 Florida City and for your wonderful feedback, highlighting the cleanliness of our rooms and common areas, and the customer service our dedicated staff provides. We hope to see you again soon.

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Traveling single mom and can't complain. I was even able to do laundry in site. Which was really nice. Breakfast was nice. Coffee was good which is a plus in my end. Overall very good experience.
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on Apr 8, 2024
Dear Alicia, thank you for staying at Super 8 Florida City and for your wonderful feedback, sharing the great overall experience you had with us. We hope to see you again soon.

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on Apr 8, 2024
Dear Ramon, thank you for staying at Super 8 Florida City and for your wonderful feedback. We hope to see you again soon.

10/10 Excellent

Cynthia

Traveled with partner
Room was clean, pool area was beautiful and the continental breakfast was great.
Stayed 1 night in Apr 2024
Response from Guest Relations Manager on Apr 8, 2024
Dear Cynthia, thank you for staying at Super 8 Florida City and for your wonderful feedback, highlighting the cleanliness of our rooms, our relaxing and well kept pool area and our great breakfast. We hope to see you again soon.

10/10 Excellent

ADAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Desk Staff on Apr 5, 2024
Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you enjoyed your stay with us at Super 8. We take great pride in providing exceptional service and creating a comfortable and welcoming atmosphere for our guests.Your feedback means the world to us and we hope to have the pleasure of welcoming you back to Super 8 in the future.

6/10 Okay

Kent

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Front Desk Staff on Apr 5, 2024
Thank you for taking the time to leave us a review. We appreciate your feedback and are always looking for ways to improve our services. We apologize that your experience with us was not up to your expectations. We would love to hear more about your stay and any specific areas where we could have done better. Your input is valuable to us as we strive to provide the best experience for all of our guests. Please feel free to reach out to us directly so we can address any concerns you may have.Thank you again for your review and we hope to have the opportunity to better serve you in the future.

6/10 Okay

Melissa

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Front Desk Staff on Apr 5, 2024
Thank you for taking the time to leave us a review. We appreciate your feedback and are always looking for ways to improve our services. We apologize that your experience with us was not up to your expectations. We would love to hear more about your stay and any specific areas where we could have done better. Your input is valuable to us as we strive to provide the best experience for all of our guests. Please feel free to reach out to us directly so we can address any concerns you may have.Thank you again for your review and we hope to have the opportunity to better serve you in the future.

8/10 Good

Jeff, Peck

Traveled with family
Very clean and well kept for the neighborhood. Top notch brrakfast.
Stayed 1 night in Mar 2024
Response from Front Desk Staff on Apr 2, 2024
Thank you for taking the time to share your experience with us! We are thrilled to hear that you found our Super 8 to be very clean and well-kept, and that you enjoyed our top-notch breakfast. Our team works hard to provide a comfortable and welcoming experience for all of our guests, and we are delighted to know that we were able to meet your expectations. We hope to have the opportunity to welcome you back again in the future. Thank you for choosing to stay with us!

10/10 Excellent

Alvidas

Liked: Cleanliness, staff & service, property conditions & facilities
Great choice for renovated Motel 8
Stayed 1 night in Mar 2024
Response from Guest Relations Manager on Apr 1, 2024
Dear Alvidas, thank you for your wonderful feedback. We are delighted that you enjoyed your stay and hope to see you again soon.

4/10 Poor

Stacia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Floor looked like it had been redone but not cleaned. Towels were stained. Door lock was missing a screw. I felt unsafe the whole night. Only stayed one night instead of two.
Stayed 2 nights in Mar 2024
Response from Front Desk Staff on Mar 29, 2024
Thank you Stacia for sharing your experience regarding your stay. We are very saddened to see that you did not get to enjoy your stay because you felt uncomfortable. These matters fall far below our hotel standards that we strive to exceed and we have let our management and maintenance team know of these issues that must be fixed. Please rest assured that we are taking the appropriate measures to ensure that it will not happen again. We hope you will be able to give us another opportunity in the future to better serve you and prove our true worth.

6/10 Okay

Tracy

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No bugs but property was run down. Definitely felt property catfished
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 22, 2024
Thank you Tracy for taking the time to share your experience regarding your stay here at Super 8 Florida City. Guest satisfaction is our top priority and we value your feedback wholeheartedly. We are currently undergoing renovations and hope you will allow us to serve you in the future better so that you can see how much change our property will undergo. It was a pleasure serving you and we hope to see you again soon. We wish you safe travels and once again, thank you for staying with us here at Super 8.

2/10 Terrible

Sandy

Traveled with pets
Disliked: Staff & service, property conditions & facilities
When I reserve the room, they didn’t tell me I could not get in until very late because they were painting the doors. I ended up staying somewhere else.
Stayed 2 nights in Mar 2024
Response from Front Desk Staff on Mar 19, 2024
Thank you Sandy for writing to us about your experience here at Super 8 and for being a recurrent guest at our property. We apologize for not being able to accommodate your request for an early check-in into the same room that you stayed in the last time you were here since that room was in the area we were painting that day. We are constantly improving our property and, as we explained to you over the phone, the room that you wanted would be ready by check-in time, and that we had other rooms available for you for an early check-in, but we understand your specific needs and we are sorry that this time we didn't fulfill your request. The next time you are in the area you will be pleasantly surprised by our new property exterior. Thank you.

10/10 Excellent

Sheyla

Stayed 1 night in Mar 2024
Response from Guest Relations Manager on Apr 8, 2024
Dear Sheyla, thank you for staying at Super 8 Florida City and for your wonderful feedback. We hope to see you again soon.

8/10 Good

Michael

Traveled with family
Liked: Property conditions & facilities
Quiet Room . Pool Dawn to dusk. Staff pleasant and helpful. Rooms were OK . Mostly clean as the bathroom wasn’t up to standard but manageable.
Stayed 2 nights in Mar 2024
Response from Front Desk Staff on Mar 18, 2024
Thank you Micheal for taking the time to write to us about your stay. We are pleased to see that you enjoyed your time with us, it was a pleasure having you. We hope to see you again soon and we wish you safe travels!

8/10 Good

Jeffrey D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Guest Relations Manager on Mar 8, 2024
Dear Jeffrey, thank you for staying at Super 8 Florida City and for your great feedback. We hope to see you again soon.

2/10 Terrible

Margarita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Curtains and sheets had stains
Stayed 1 night in Mar 2024
Response from Front Desk Staff on Mar 2, 2024
Dear Margarita, Thank you for raising your concerns with us. We apologize that the service provided by our staff was not to your expectations, and we are very concerned to hear about your comments. It is our goal to make sure each guest enjoys a welcoming and comfortable experience, and it saddens us to hear that your time with us did not meet your expectations or our standards. I am so sorry to learn that the room you were placed in had stained sheets and curtains. We have taken these matters over to our housekeeping department so this matter can be further looked upon. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Ron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for motorcycles
Stayed 2 nights in Feb 2024
Response from Front Desk Staff on Mar 1, 2024
Thank you Ron for taking the time to share your experience about your stay here at Super 8 Florida City. We are pleased to see that you enjoyed your stay and found our property perfect for your motorcycles. We hope to see you again soon as it was a pleasure serving you.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great personal
Stayed 3 nights in Jan 2024
Response from Guest Relations Manager on Feb 26, 2024
Dear Elizabeth, thank you for staying at Super 8 Florida City and for your great comments about your experience. We are committed to providing the best stay possible to all of our guests and we are delighted that you enjoyed your time with us. We hope to see you again soon.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service
Appreciate drive up location and staff was very helpful
Stayed 1 night in Feb 2024
Response from Front Desk Staff on Feb 22, 2024
Thank you Sandra for allowing us to serve you during your stay. We are pleased to see that you enjoyed your time with us and we hope to serve you again soon! Wishing you safe travels.

4/10 Poor

Roman

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk Staff on Feb 19, 2024
Thank you Roman for taking the time to share your experience here at Super 8 Florida City. We are saddened to see that you did not get to enjoy your stay. We hope that you will allow us to better serve you in the future.

8/10 Good

Kathryn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accomodating. ISome of the rooms needed a bit of rennovation and fixing but they were clean, spacious and nice. The price wasmore reasonable than other places around there. We would definitely stay there if we were returning to the area.
Stayed 2 nights in Feb 2024
Response from Kelly on Feb 13, 2024
Thank you for your review. It sounds like you enjoyed your stay with us. We look forward to seeing you again.

8/10 Good

Frank

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk Staff on Feb 10, 2024
Thank you Frank for staying with us here at Super 8 Florida City/Homestead/Everglades. We are pleased to see that you enjoyed your stay, it was a pleasure serving you. We hope to see you again soon!

6/10 Okay

Irene, Riverside

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
For the price I thought it would be a nice hotel in a better area.Plus I found a bug in the room and wasn't too happy.
Stayed 1 night in Jan 2024
Response from Guest Relations Manager on Feb 7, 2024
Dear Irene, we apologize for the issues you encountered during your stay, all of our rooms are preemptively treated by Apex Environmental Solutions, and as soon as we learned about this issue, we place that room out of order until the problem was resolved. We hope that next time you are in town, consider giving us the chance to prove our true worth.

6/10 Okay

Deborah

Traveled with partner
The breakfast was not good.
Stayed 1 night in Jan 2024
Response from Guest Relations Manager on Feb 7, 2024
Dear Deborah, thank you for staying at Super 8 Florida City and for your feedback, as it will allow us to improve the service we provide. Even though we offer a wide variety of items as our free breakfast, such as waffles, pancakes, scrambled eggs, sausage, white and wheat bread, bagels, English muffins, cream cheese, muffins, two types of cereal, coffee, orange and apple juice, chocolate milk, oatmeal, tea, grits, yogurt, mandarins among others, we are always searching for new items to please all of our guests desires. We hope t see you again soon.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
It was not bad for the price.
Stayed 1 night in Jan 2024
Response from Romy Front Desk on Jan 28, 2024
Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

10/10 Excellent

Jothi

Stayed 2 nights in Jan 2024
Response from Romy Front Desk on Jan 28, 2024
We are delighted you enjoyed your time here with us!! The staff strives to offer each guest the great experience they expect. We look forward to serving you again soon. Until next time, be well.

8/10 Good

Randy

Good price
Stayed 1 night in Jan 2024
Response from Front Desk Staff on Jan 19, 2024
Thank you Randy for staying with us here at Super 8 Florida City. We are pleased to see that you enjoyed your stay and we hope to see you again soon.

8/10 Good

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was OK. Breakfast was hot (eggs n sausage) cold items so that added value. The night check in attendant was both very polite and accommodating.
Stayed 1 night in Jan 2024
Response from Front Desk Staff on Jan 19, 2024
Thank you Jason for staying with us here at Super 8 Florida City. We are very glad to see that you enjoyed the breakfast variety and we are happy our staff was very attentive. We hope we get the chance to serve you again soon, it was a pleasure having you here. Wishing you Safe Travels.

10/10 Excellent

Gaetan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front Desk Staff on Jan 19, 2024
Thank you, Gaetan for staying with us here at Super 8 Florida City. We are very happy to have been able to serve you and we hope we get the chance to see you again soon.

8/10 Good

david

Stayed 1 night in Jan 2024
Response from Front Desk Staff on Jan 19, 2024
Thank you David for staying with us here at Super 8 Florida City. We are pleased to see that you enjoyed your stay and we hope we get the chance to serve you again soon.

4/10 Poor

Anitra

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Can I upload photos? Hole in wall, spiders in tub, trash near toilet, curtains don’t close all the way, slime in coffee pot. Expedia rated this hotel an 8. The issue is Expedia, not the hotel. A dumpy hotel can be a dumpy hotel, Expedia should rate it accordingly and not out families at risk. I paid for this hotel and did not stay, Expedia won’t refund because I called after the check-in time, and the hotel can’t refund because I booked and paid through Expedia .Expedia customer service agents don’t possess the comprehensive understanding of the American use of the English language, and are unable to understand that the Expedia rating is the issue, not the hotel; the agent’s attempt to resolve was to call the hotel and ask the clerk to clean the room, which clearly does not resolve holes in the wall, insects, or security needed at the sketchy location.
Response from Guest Relations Manager on Feb 7, 2024
Dear Anitra, the issues that you mentioned fall far below the high standards we have set for our property, we are committed to providing the best experience possible to all of our guests and we apologize for not being able to accomplish that in your case. Our housekeeping and maintenance staffs held meetings to address your feedback, and steps were taken not only to bring that room to top condition, but no issues happen again. Thank you.

10/10 Excellent

Fritz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, i satisfied and will book again next tim.
Stayed 3 nights in Jan 2024
Response from Front Desk Staff on Jan 16, 2024
Thank you for taking the time to write to us about your experience here at Super 8 Florida City. We are pleased to see that you enjoyed your stay and we can't wait to have to back. Wishing you safe travels.

10/10 Excellent

rabindra

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Was good enough for the occasion that I came for.
Stayed 2 nights in Jan 2024
Response from Front Desk Staff on Jan 16, 2024
Thank you for taking the time to give us your honest feedback. We are pleased to see that you enjoyed your stay and we hope to see you again soon.

4/10 Poor

Shakeira

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Front Desk Staff on Jan 16, 2024
Thank you Shakeira for taking the time to write to us about your experience at Super 8 Florida. Guest satisfaction is our top priority and if there's anything we could have done differently to better your stay, please feel free to reach out to us directly. Your feedback is very important as it allows us to better the service we are already providing.

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, amenities
Clean rooms
Stayed 1 night in Jan 2024
Response from Guest Relations Manager on Jan 8, 2024
Dear Brian, thank you for staying at Super 8 Florida City and for your wonderful feedback, We are delighted that you enjoyed our clean rooms and we hope to see you again soon.

4/10 Poor

Maygon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Check in/out was easy. Staff was helpful and polite. Breakfast was decent. Nosie level was great. Location was good. However, and I can't stress this enough. The room was filthy. Cobwebs in the corners, dead bugs on the counter, dirt and grime on every surface, wrappers in the corner of the floor, and the room smelt like dirty mop water. I took picks if you want them. Also, the dresser drawer had a hole in it. Overall, I wouldn't book here again despite the other aspects being okay. Its just too dirty.
Stayed 1 night in Dec 2023
Response from Front Desk Staff on Dec 29, 2023
Dear Maygon, we would like to apologize for the inconveniences that you experienced during your stay, the issues you have mentioned fall far below the high standards we have set for our property. Your feedback is very important to us as it allows us to improve the service we are already providing. We have taken these issues over to our housekeeping staff who will be retrained to clean the rooms to our hotel standards.Once again Maygon, we are deeply sorry that you had to face these issues on your getaway as we should have been your home away from home. We kindly ask you to consider staying with us again when your travels bring you back to the area and being able to prove our true worth. Thank you.

6/10 Okay

Michael

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Relations Manager on Jan 8, 2024
Dear Michael, thank you for staying at Super 8 Florida City and for your feedback. We hope to see you again soon and providing you with an even superior service.

10/10 Excellent

Lena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk Staff. on Dec 26, 2023
Thank you Lena for the kind review. It was a pleasure serving you and we hope to see you again soon!

10/10 Excellent

Carlos Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk Staff on Dec 24, 2023
Thank you, Carlos! We are very pleased to see that you enjoyed your stay and we hope to see you again soon.

8/10 Good

Daphne

Stayed 1 night in Dec 2023
Response from Front Desk Staff on Dec 24, 2023
Thank you Daphne for staying with us here at Super 8 Florida City. We are pleased to see that you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Vasile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk Staff on Dec 9, 2023
Thank you Vasile for taking the time to write us a review, it is greatly appreciated. We are very happy to see that you enjoyed your stay and we are honored that you chose to stay with us. We hope to see you again soon.

10/10 Excellent

Arturo

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for
Response from Guest Relations Manager on Feb 7, 2024
Dear Arturo, thank you for staying at Super 8 Florida Coty and for your great feedback. We hope to see you again soon.

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Oct 2023
Response from Kelly on Dec 6, 2023
Thank you for taking the time to review us.

10/10 Excellent

Jean, Renton

Liked: Amenities, property conditions & facilities
I’ve old motel complex. Beautiful room as pictured.
Stayed 1 night in Nov 2023
Response from Front Desk Staff on Dec 2, 2023
Thank you Jean for the kind review. We are very happy to see that you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Kayleen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Kelly on Dec 6, 2023
Thank you for your review.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean. Staff was very friendly and helpful. I had no problems with my stay.
Stayed 2 nights in Nov 2023
Response from Front Desk Staff on Nov 24, 2023
Thank you for staying with us here at Super 8. We are very happy to see that you enjoyed your stay and we hope to see you again soon!