Seasonal outdoor pool, sun loungers

Reviews of Pateo dos Solares Charm Hotel

4 out of 5
Pateo dos Solares Charm Hotel
Rua Brito Capelo, Estremoz

Reviews

8.6

Excellent

Rating 10 - Excellent. 77 out of 166 reviews" "
Rating 8 - Good. 61 out of 166 reviews" "
Rating 6 - Okay. 18 out of 166 reviews" "
Rating 4 - Poor. 10 out of 166 reviews" "
Rating 2 - Terrible. 0 out of 166 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely property. Everything was top notch!
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Pateo dos Solares Charm Hotel on Dec 6, 2023
Muito obrigado por nos ter deixado a sua avaliação!

10/10 Excellent

Pat

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, simple breakfast, good location.
Stayed 3 nights in Nov 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property- secluded yet convenient to town center.
Stayed 1 night in Oct 2023

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Pateo dos Solares Charm Hotel on Dec 6, 2023
Muito obrigado por nos ter deixado a sua avaliação!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem! The staff is outstanding, facility spotless and spectacular!
Stayed 2 nights in Oct 2023

6/10 Okay

Hélène

Disliked: Staff & service, room comfort
I believe this establishment has a lot of potential however, they are definitely short staffed, and this reflects in the service. At the check-in, not a person in sight had to look around to find an employee when finally, the check-in agent arrived. He was very low-key and not to accommodating. We were not able to check in early and benefit of the lovely pool and facilities so we left and came back a few hours later. The checking agent did not even offer us to go and sit by the pool and have some lunch was Barry all right in letting us leave to come back at 4 PM. The room is dated and need some love decor bland. Bed very hard.
Stayed 1 night in Sep 2023

10/10 Excellent

Matt

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Love Pateo Solares hotel. The staff were welcoming and accommodating. The pool area is a great space to relax. The breakfast is excellent (especially the scrambled egg)!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Geoffrey

Stayed 1 night in May 2023

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just a very nice property
Stayed 1 night in Jun 2023

10/10 Excellent

Félix

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place!! Lovely 💙
Stayed 1 night in May 2023

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay and the staff was kind and helpful. We really enjoyed dinner in the onsite restaurant, again the staff was incredible!
Stayed 2 nights in Jan 2023

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible place. The entire property is beautiful, the rooms were so clean and cozy, and the staff were so welcoming. We were in Portugal for 2 weeks, and this was hands down our favorite stay. Breakfast and the pool were big highlights. Thanks for everything!
Stayed 1 night in Oct 2022

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing
Stayed 3 nights in Aug 2022

10/10 Excellent

olga m

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely tremendous place. So worth the money, clean, staff so friendly. Will definitely stay again
Stayed 1 night in Aug 2022

10/10 Excellent

Rigoberto

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location, beautiful view, very quiet and relaxing, comfortable bed and room, nice pool
Stayed 1 night in Aug 2022

8/10 Good

Matthew

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel and grounds
Stayed 1 night in May 2022
Response from Pateo dos Solares Charm Hotel on Jun 30, 2022
Thank you for your feedback, Matthew. We are looking forward to welcome you again verry soon!

6/10 Okay

Leandro

Liked: Cleanliness
The location of the hotel is great, however, for a four star hotel the
Stayed 5 nights in Jan 2022

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Passing through Estremoz
Rather indescript stay. Grounds are most lovely and hotel is convenient to town centre. Room is rather sadly furnished given the lovely venue.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
Very kind and polite staff. Comfortable beds and pillows. Breakfast was very nice and the parking was safe. Condition of some elements could be upgraded. Would rate it as very clean and comfortable, but not luxury - however it is probably the most luxurious of anywhere in Estremoz.
Stayed 1 night in Nov 2021

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Very nice hotel although some areas in need of some tlc. Tucked away down a narrow road and a bit hard to find but worth the effort. On site parking is free. Good breakfast. Maybe we went the wrong way out of the hotel but it's not in the best area of town, although we did find an excellent local restaurant about 5 mins away. Clean and pleasant room with all necessary facilities.
Stayed 1 night in Oct 2021

10/10 Excellent

Sarah

Stayed 1 night in Oct 2021

6/10 Okay

Nasser

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor quality of everything and the receptionist and the people who worked at the coffee place were very rude !!
Stayed 1 night in Aug 2021

10/10 Excellent

Edward P

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop over, can’t fault it in anyway
Great stop on on way from Madrid to Algarve. Clean, friendly staff and our family room was huge! Gorgeous pool and setting. Also great restaurants in walking distance (5 mins).
Stayed 1 night in Dec 2020

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old traditional hotel with modern facilities
The stay was good with due diligence towards CoVid 19 The room was stylish and clean. The restaurant food was priced competively with other restaurants in the area.
Stayed 1 night in Oct 2020

8/10 Good

Darwin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O improve
Parking is challence, Could not order food at the restaurant not snaks
Stayed 2 nights in Aug 2020

8/10 Good

Jose Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

LU

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Took care of your personal needs. Ambiance and surroundings were great. Walkable to everything in town.
Stayed 1 night in Jun 2019

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic, elegant hotel
This is a lovely hotel with welcoming public spaces and convenient on property parking. As we stayed in the winter, the wood fireplaces in the living room and the dining room added a cozy atmosphere. We also booked a slightly better room which came with a wood fireplace in the room. Our room was spacious wth two comfy armchairs and a large modern bathroom. We had dinner at the hotel and the food was quite good with excellent service. Make sure to tip in cash if you are paying with a credit card as this insures your wait staff receives it. We made this a practice throughout the country just in case. As our baggage was delayed until our next hotel, the front desk found some extra toiletries for us. All service was excellent. The hotel is within the old city walls through the iron gate at the end of a street that has a few signs directing you on, easy to find with gps. I recommend staying here instead of the pousada for the cozier atmosphere, excellent service and value. It also has an elevator which we would have appreciated if our luggage was available at the time!
Stayed 1 night in Dec 2018

8/10 Good

John, London

Nice hotel, comfortable rooms. Common areas could be updated. Breakfast wasn't great. Overall nice hotel but could improve some of the service aspects
Stayed 1 night in Nov 2018

6/10 Okay

Helen, Montreal

Liked: Cleanliness, room comfort
The hotel is relatively new, clean and comfortable..however the restaurant was another story. Many items on the menu were unavailable, there was only one waiter working at dinner and the food barely edible. I suggest eating elsewhere if staying at this hotel.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2018

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
romantic
nice old building near the centre of town. Very good dining

10/10 Excellent

Juha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

10/10 Excellent

Sue, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On par with the best
Smooth check-in,great room. A wonderful dinner with super service. One of the best hotel showers ever. No complaints - quiet with good views (2nd Floor) in a lovely city.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great location
Amazing location!! Hotel is beautiful. Pool could be a bit cleaner and beds could be a bit comfier, besides that -- amazing stay.
Stayed 2 nights in Oct 2017

10/10 Excellent

Kineret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Service was wonderful, they made recomendetions and reservations at the best restaurant in town. Breakfast was amazing.
Stayed 2 nights in Oct 2017

8/10 Good

kevan, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel good location
Rooms are not really luxurious (well ours wasn't). We were on the first floor with a round window that was hard to look out of. Room was OK and had everything we needed however some previous reviewers appear to have gone 'over the top' with the hotels praise. However for the price paid this is certainly a good value, well located hotel with a nice pool area within a five minute walk to Estramoz center. Room bathroom was quite small.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
great view from room

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ricardo, Estoril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once again in the Pateo dos Solares
We already stayed many times at this hotel and onde again it was great. Very quit place with a nice pool and very friendly staff.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and stall extremely friendly

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Chris, Lichfield, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel , ideal for overnight touring
We stayed for one night in this hotel during a tour of the Alentejo with another couple. Standards were good with a nice pool and gardens. The breakfast was good , as was dinner , served by attentive staff in a traditional dining room. We would certainly recommend the hotel to other travellers.

4/10 Poor

Afshin, Phoenix, AZ

Disliked: Property conditions & facilities, room comfort
Good from far, but far from good...
The edifice of the hotel itself is quite charming. Once you enter the rooms however, it becomes absolutely dreadful. The rooms all smell of mildew (I checked three different rooms). The beds were less comfortable than a 50 dollar mattress from Walmart. The carpeting was worn down to the flooring in most areas. The hotel is advertised as having free wifi in all the rooms, but once you leave the immediate area of the lobby, there is no signal. I spent one night there and once I woke up I got out as quickly as possible. One saving grace was the dining. The food and service were quite good. In fact I would say it was one of the best in the 12 days I had spent in Portugal. The hotel is well overdue for a major overhaul. Given the proper investment, this hotel has tremendous potential. But as it is right now, I would not recommend it unless you have no other choice.

10/10 Excellent

Paolo, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pateo dos Solares
A luxury hotel at very competitive rates. Rcommended for exploring Estermoz and the surrounding area or just as a stopover. Large comfortable rooms in a recently restored old town villa right on the walls of Estremoz. Great views from the rooms. Very good value.

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023