Ratings based on 260 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from llano, Tx
Historic hotel with tons of characterPosted Jul 31, 2015
I took 3 teenagers to a concert and stayed here afterwards. We loved the historic charm with loads of mystery. The grounds were beautiful. The outside pool and hot tub were especially inviting. We will stay longer next time.
for Everyoneby A verified traveler from Louisiana
Beautiful, old historical hotel with all the comfoPosted Jul 30, 2015
Pros: It has so much history. The grounds were beautiful, the pool area was phenomenon. The restaurant 88 at the Elms was delicious with impeccable servi
Location: We were in the area for a concert, and the resort was about 25 minutes from the venue. It was perfect right up the road from where we needed to be.
We loved this place. I just wish we could have had more time to enjoy more of the resort.
for Everyoneby A verified traveler
Nice hotel with great spaPosted Jul 30, 2015
The staff is wonderful and excellent customer service. Did not like out view from our room so called front desk and they politely moved us to a room with pool view. Great food in club 88 and drinks. The spa was great ...had facial and massage. Stay was great. The only thing I would recommend is that they clean the carpets in rooms. Super staff
for Everyoneby A verified traveler
Worth it!!Posted Jul 26, 2015
lovely hotel and great property! Love it! Love it love it!
for Couplesby A verified traveler from Missouri
Get Away Close to HomePosted Jul 26, 2015
My husband and I decided to do a last minute short get away close to home. We checked in and went straight to the pool. Great service by the pool and nice restaurant in the hotel. We didn't have time for the spa, but I've been there before and it is wonderful. Highly recommend for a weekend get away! By the way, the deal we got through Expedia saved us at least $50. The lady at the front desk even commented on the great deal.
for Everyoneby A verified traveler from Kansas
Most Beautiful Historical Hotel and SpaPosted Jul 23, 2015
Pros: The history of this Hotel and the history of this town! You could almost see people walking the halls and staying in the charms room a 100 years ago.
Cons: More information from the staff when checking in about the hotel and the grounds!
Location: We did not venture away for them hotel once we checked in.
My husband and I were lucky enough to find this place while searching for a really nice place to get away for a few days while our boys went to church camp. It's more beautiful than I had imagined, I felt like we had been transported back in time when we walked in! The room was gorgeous the bed was so amazingly comfortable and the bathroom was a tad small but so beautiful and met our needs perfectly! Everything was very clean! the food was delicious the grounds pool and spa far exceeded our expectations! It would be hands down 5 stars if when checking in we would have had someone show us around or tell us how to get to the pool, which restaurants were open and what doors to use to go out back to the garden walk way. Just someone giving us the basic details of the hotel instead of letting us wonder around, we ended up walking into 2 business meetings that had been going on trying to find our way to have dinner. We were also disappointed that the Lap Pool was closed due to flooding and wished the front desk would have let us know upon checking in, it was one of the things that sold us on the hotel. That being said I cannot wait to go back, the next time I plan on taking my sisters and having a small family reunion they are going to love it as much as we did!!
for Couplesby A verified traveler from Kansas City, MO
Great Hotel looking- did not handle weddings well.Posted Jul 8, 2015
Pros: Great historical hotel with a new beautiful renovation, staff during the week were very nice and attentive Saturday and Sunday.
Cons: The indoor lap pool not available, spa staff appeared unconcerned that we were there, the hotel needs more staff on weekends and a bug problem.
Location: A few wineries nearby, as well as a quaint downtown area that is in the middle of a renovation. There is a golf course nearby. Also a few museums.
When we arrived, there were 2 to 3 weddings on site. The hotel staff seemed ill equipped to handle the extra people and ignored us. The hostess was nice when we arrived at the counter and checked us in quickly but seemed overwhelmed. Our room was great when we arrived, it was on the 4th floor and had a view of the pool. The room appeared clean, but we were visited by a roach during the first evening, which I disposed of in the trash. As this was our anniversary, we ordered room service. The bill was almost 1 hundred dollars, but the food did not merit this price. The food lacked flavor compared to their description. The outdoor pool was great during our stay, but the indoor lap pool was not available. Spa services were not available during our stay and staff appeared rude when we asked about what was available. They did have the grotto open for everyone, but this did make it overly full. Spa items for sale are available at any drug or beauty store. After our first night stay, we went out for most of our meals, but due to the area was mainly fast food. The Cafe had a great selection pastries and the Roasterie Coffee was done well. A companion roach made a visit during the third night of our stay. All in all, the stay was great and the staff was attentive when their attention was not directed elsewhere. I would recommend visiting during the week.
for Everyoneby A verified traveler from Saint Joseph, Missouri
Posted Jul 7, 2015
Pros: Bed was very comfortable.
Cons: Loud air conditioner
Room was suppose to be a smoke free room, but had an oder. Air conditioner was loud when it turn on and off. Bed were very comfortable. They advertise premium TV channels I thought that would be an HBO or something but I guess they call cable premium TV. Grounds are very beautiful. Hot tub felt wonderful after a long day with the grandkids. The steps going into the hot tub are hard to see at night, but I guess some people want it dark and romantic. I am old and don't want to fall. Over all nice stay.
for Everyoneby A verified traveler from kansas city
very comfortable for a romantic getawayPosted Jul 3, 2015
I really thought the hotel was beautiful. I thought it was clean, the room was comfortable and the staff was friendly. The outdoor pool was very beautiful. The package prices for spa were high, the food prices for dinner were high and I was disappointed that renovations were being done on the indoor pool. I wish I would have know this before I booked, especially since it rained.
for Everyoneby A verified traveler from NWA
Love it!Posted Jul 3, 2015
This place was totall worth the extra drive from KC. It is a beautiful historic hotel, and the grounds and pool are lovely. We stayed in a king parlor suite and it was roomy, beautiful and very comfy. It is the perfect place to relax and recharge. We will definitely be back!