Welcome to the Expedia.com/ExpediaBusinessRewards website for Ink from Chase customers. This Program is offered to eligible Chase Ink customers to assist monitoring employee travel activity while earning and managing rewards. Be sure to return to this page periodically to review the most current version of the Terms and Conditions. We reserve the right at any time, at our sole discretion, to change or otherwise modify the Terms and Conditions without prior notice, and your continued access of the website or participation in this Program signifies your acceptance of the updated or modified Terms and Conditions.
The Expedia Business Rewards Program (“Program”) for Ink℠ from Chase is offered to eligible businesses properly registered with the applicable state and local authorities and who are Ink customers of Chase Bank USA, N.A., which Expedia may monitor from time to time and is open only to individuals who are eighteen (18) years of age and older, have a valid email address, and have enrolled in the Program through the Company (“Employee(s)”). By participating in the Program, eligible businesses can earn nights through Qualifying Travel (as defined in Earning section below (“Nights”), which upon the Nights’ balance reaching ten (10), Company may redeem for a one hundred ($100) dollar Expedia coupon (“Coupon”), subject to these terms and conditions and the availability of eligible travel and rewards. Membership in the Program is void where prohibited by law.
Expedia may modify any of the terms and conditions governing the Program—including, but not limited to, the rules for earning and redeeming Nights, the expiration policy for Nights and Coupons and the products and services on which Coupons may be redeemed—at any time, without notice, even though these changes may affect your ability to use any Coupons or benefits you have already earned. The Program will continue until such time as Expedia decides to terminate the Program. Expedia may terminate the Program at any time. Your continued participation in the Program constitutes your acceptance of these Terms and Condition and any changes made to these terms and conditions. You are responsible for remaining knowledgeable as to any modifications that Expedia may make to these Terms and Conditions.
Expedia makes no guarantees, warranties, or representations of any kind concerning the Program. Coupons earning and rewards redemptions are void where prohibited by applicable federal, state, or local laws or regulations and are subject to change as may be necessary to comply with such laws or regulations. You release Expedia and its affiliates and partners from all liability regarding the earning, redemption, and use of Coupons, including any rewards that, after receipt, may be lost, stolen, or destroyed. Expedia suppliers are in no way affiliated with or responsible for the Program administration.
As a component of the Program, your Company may designate one or more travel administrator(s)/manager(s) (“Company Administrator(s)”). In such event, upon your permission within the website, the Company Administrator(s) will be given access to your travel information as part of the Program. Enrolled Company Administrator(s) will receive regular account servicing updates by email. Employee acknowledges the Company Administrator(s)'s use of your travel information as part of this Program is not controlled by Expedia. Company Administrator(s) will be given authority to act on behalf of Company.
You may opt out of participation in the Program. Company's ability to earn and redeem Nights based on your travel will be suspended after you opt out. If Company opts out of Program participation, you will no longer have access to Company Business Rewards Account and no Nights will accumulate on future bookings, and any accumulated Nights' balance will no longer be available for redemption. Any Coupons in Company's Business Rewards Account at the time of opting out will remain subject to the standard Coupons expiration rules and policies contained in these Terms and Conditions.
You must be signed in to your Expedia account and Enrolled in the Program prior to completing an eligible booking in order to earn Nights for that booking. Nights will be awarded only to the Company Business Rewards Account. If booking a trip for another individual as a travel arranger using the arranger settings in Company Business Rewards Account, the individual's account you are using to book the travel will earn Nights for the eligible booking only if their Expedia Account is enrolled in the Company's Business Rewards Account. Booked hotel must meet or exceed $50.00 per night to be considered an eligible booking.
After you complete travel Nights at Expedia Rate hotels, separately or as part of a travel package (“Qualifying Travel”), the Night(s) will be held in pending status for seventy-two (72) hours after the Qualifying Travel is complete. Pending Nights are not available for redemption usage. Seventy-two (72) hours after completion of Qualifying Travel, Nights will move from pending status to available status. Once in available status in Company's Business Rewards Account, Nights are eligible to be used by the Company Administrator(s) for redemption purposes. Cancellations to the Qualifying Travel will not result in credit toward the Company's Nights' balance. Expedia reserves the right to rescind at any time any pending or available Nights that were earned or awarded for unused travel items. Coupons and Nights will be rescinded in cases where an Employee receives a refund, from either Expedia or a travel supplier or vendor.
Expedia has the right to monitor all Company Business Rewards Account activity. If Company Business Rewards Account shows signs of fraud, abuse, or suspicious activity, Expedia may close or freeze Company's Business Rewards Account immediately, and Company may lose accrued Nights or Coupons. If you have conducted any fraudulent activity, Expedia reserves the right to take any necessary legal action and may have grounds to confiscate any rewards earned as a result of such activity. In addition, you may be liable for monetary losses to Expedia, including litigation costs and damages, and you will not be allowed to participate in the Program in the future. Qualifying Travel discovered to be fraudulent will have their Nights or Coupons rescinded, and the Company's Business Rewards Account associated with such fraudulent bookings will be frozen from further Nights or Coupons earning or redemption activity. To contest freezing of an account or the rescinding of Nights or Coupons, please contact Expedia Business Rewards customer support at ChaseEBRService@expedia.com.
If Expedia suspects abuse or fraud with Company's Business Rewards Account, Expedia in its sole discretion reserves the right to adjust Company's Nights or Coupons' balance. If you believe your Company's Business Rewards Account has been the subject of any suspicious activity, please contact the Expedia Service Center immediately. If it is determined your Company has been the victim of a fraud, the Coupons Company has earned will be transferred to a new Business Rewards account.
Coupons and Nights accumulation, redemption, and expiration status can be accessed on the website. Coupons and Nights have no cash value. Company has no property rights or other legal interests in Coupons. Company is responsible for any personal tax liability that may be related to participation in the Program.
If you believe your Company did not receive the correct amount of Nights for a booking, you must contact Expedia Business Rewards customer support at ChaseEBRService@expedia.com within ninety (90) days from the travel end date. Expedia will make the final determination as to whether Nights' adjustments of any kind are justified for the travel in question. In no event will any Nights manually be moved from pending to available status sooner than seventy-two (72) hours after completion of Qualifying Travel.
Nights will not expire as long as there is a Qualifying Travel or redemption activity through the website on Company's Business Rewards Account at least once every eighteen (18) months. “Qualifying Purchase or Redemption Activity” means a rewards-eligible trip or travel item which has been both booked and completed or redemption of Nights for Coupons through Company's Business Rewards Account. All Coupons in Company's Business Rewards Account will expire twelve (12) months from the date of issue.
The issued Coupon will be deposited in to the Company's Business Rewards Account, and can be found on the website. Redeemed Nights will be deducted from Company's Business Rewards Account at the time the Coupon code is issued. No Nights will be deducted from the Company's Business Rewards Account until the Coupon is issued. Company can redeem available Coupons valid at Expedia Rate hotels. A Coupon can only be applied to one (1) hotel room per booking. A Coupon cannot be used for booking multiple rooms on the same itinerary. All redemptions are final and may not be cancelled.
Coupons issued by Expedia Business Rewards are single-use and valid for a discount of $100 off a new booking for a room at an Expedia Rate hotel on Expedia.com. Package bookings are not eligible. The qualifying hotel must be booked within twelve (12) months from date of issue of the Coupon for travel within 24 months of issuance of the Coupon.
Limit one (1) Coupon per booking. Coupon is not redeemable for cash. If the full value of the Coupon is not used, the remaining balance will be lost. Coupons may not be combined with or applied to any other certificates, discounts, upgrades, awards, or promotions. All taxes, fees, charges, and surcharges applicable to the booking, including, without limitation, extra person, parking, phone, and other charges that are applicable to the reservation are the responsibility of the traveler, and Coupons cannot be applied to such amounts. These charges must be paid at the time the reservation is confirmed or to the hotel directly, and they are the responsibility solely of the traveler. Coupons cannot be applied to the cost of cancellation or change penalties, prepaid reservations, administrative fees, or other miscellaneous charges. This Coupon will be deemed voided once a qualifying reservation has been made and will not be returned or replaced, even in the event that the reservation is cancelled. Coupons are offered as promotional items and are void if sold for cash or other consideration, or if altered or copied, and cannot be reissued if destroyed, lost or stolen. Coupon has no cash value. Void where prohibited by law.
As a condition of your use of this website, you represent that (i) you are at least 18 years of age; (ii) you possess the legal authority to create a binding legal obligation; (iii) you will use this Program in accordance with the Terms and Conditions; (iv) you will only use this make legitimate reservations for you or for another person for whom you are legally authorized to act; (v) you will inform such other persons about the terms and conditions that apply to the reservations and Program terms, you have made on their behalf, including all rules and restrictions applicable thereto; (vi) all information supplied by you on this website is true, accurate, current and complete, and (vii) you will safeguard your account information and will supervise and be completely responsible for any use of your account by you and anyone other than you. We retain the right at our sole discretion to deny access to anyone to this website and the Program at any time and for any reason, including, but not limited to, for violation of the Terms and Conditions.
Additionally, Expedia reserves the right to modify, suspend or stop the website (or any part thereof), either temporarily or permanently, at any time or from time to time, with or without prior notice to you. You acknowledge that Expedia has no express or implied obligation to provide, or continue to provide, the website, or any part thereof, now or in the future.
As an individual customer of Expedia, you will also be eligible to receive personal reward points separate and apart from the Business Rewards Program based on the terms and conditions of Expedia’s Reward Program found at:
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