Ratings based on 391 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Apr 16, 2014
One of the best hotels near NY also the breakfast was fabulous!!!
4 out of 5
Recommended
for Everyone
by Bill

Very clean and nice property

Posted Apr 14, 2014
Pros: Cleanliness, d├ęcor and newness of the rooms
Cons: One warning: this hotel is not in navigation systems, so know how to get their independent of your cell phone or car's navigation. Very hard to find
I really liked this property. Check in was easy and quick. Rooms are large and very nicely appointed. Seemed very kid friendly.....saw a lot of children coming from the indoor pool. One warning: this hotel is not in navigation systems, so know how to get their independent of your cell phone or car's navigation!
5 out of 5
Recommended
for Business Travelers
by Chris from Central NY

Excellent Business Travels Accomodations

Posted Mar 21, 2014
Pros: All of the above, One of the most pleasant professional courteous staff of hotel that I have encountered over the last few years & great facilities.
Cons: Frontage Access to the roads, highway you take your life in your hands, but this is more a NJ issue than anything. Maybe a secondary parallel access?
Location: Road in out access very tight due to location,many dense services available for food etc.There for work, close location,short commute
Refreshingly excellent accommodations! One of the most pleasant professional courteous staff of hotel that I have encountered over the last few years. From the Check in, to advising (& mini tour) us of the facilities amenities, to the availability, quality of refreshments, food, drinks including adult beverages, to the even the smoothness of working through a major front end computer system change. The staff & management is to be congratulated & should be extremely proud of their operations. And this all with the hotel appeared to be well booked up & full. Food breakfast quality was very very good &with many healthy choices as well. Lunch Dinner & menu selections nicely thought out and covered a broad range of tastes. The layout of the front end desk, lounge, & snack food area flowed extremely well for easy access, in out & comfort. Also nice to see what appeared to be staff members multitasking the front end & lounge area functions so smoothly & easily with a great disposition presentation by all. ***** in my book.
4 out of 5
Recommended
for Everyone
by A verified traveler

Valentines getaway

Posted Feb 17, 2014
Had a wonderful experience. Wish there was a microwave in the room.
3 out of 5
Recommended
for Everyone
by A verified traveler

Don't get the room next to the electrical room

Posted Feb 13, 2014
Really a nice hotel, except I got the room next to the electrical room on the first floor. The constant buzzing noise started to get quite annoying...
4 out of 5
Recommended
for Everyone
by A verified traveler

A good solid 3-star location.

Posted Feb 8, 2014
Pros: staff
Cons: signage to find it
Location: 2 miles from train station, good access to anywhere desired once on the train
The hotel is regular but the staff are fantastic which then turns the hotel into something well above average, we would recommend this hotel to others for sure.
5 out of 5
Recommended
for Everyone
by Kevin from UK

Good hotel in convenient location.

Posted Feb 6, 2014
Pros: Good spacious room with great TV. The hotel provides menus for local restaurants and allows food to be delivered.
Cons: A microwave in the room would be useful.
Location: Good business location and plenty of restaurants and shopping centres close by.
I spent a couple of nights at this hotel and found it to be very clean and the reception staff very friendly. The room layout was very good with lounge area as well as the bedroom.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

The facility was nice but service was terrible

Posted Jan 27, 2014
Pros: The bed
Cons: Your room service?
I ordered room service food that I was told would be brought to me in 15 min. Not only I had to call 3 times for it but the food came 1.1/2 hour later. I am still puzzled by that incident.
5 out of 5
Recommended
by A verified traveler

Posted Jan 17, 2014 on Hotels.com
Everything was excellent, as per usual with Hyatt Place. It's my favorite chain of hotels, and I like to stay there as often as I can.
4 out of 5
Recommended
for Everyone
by A verified traveler from S

Welcoming and comfortable

Posted Jan 14, 2014
Staff was courteous and friendly. Amenities were nice as we're rooms