Ratings based on 58 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Personal Eventby A verified traveler from Ports., VA
Posted May 21, 2013 on Hotels.com
Overall, a very nice stay; visited my son who had moved to Fairbanks for a job so it was my first time in AK. GREAT breakfast each morning, appreciated the variety and was also quite plentiful. Room always clean, bed comfortable BUT "pillows" really non-existent (at one point I was tempted to purchase some "real" ones from the WalMart across the street from the hotel). IF/ When I have reason to re-visit, YES, I would probably opt to stay there; conveniently located to stores across the street.
Recommendedby Ivy from Alaska
Great but the showerPosted May 16, 2013 on Hotels.com
We loved it, but our shower head was broken and sprayed all over when you turned it on.
for Familiesby A verified traveler
Posted May 4, 2013 on Hotels.com
A little pricey but great staff and clean. Good stay!
for Familiesby A verified traveler
Posted Apr 9, 2013 on Hotels.com
The staff was friendly and made sure we had what we needed to make our stay enjoyable. The purpose of our visit to Fairbanks was to see the Northern Lights and the staff provided great information to ensure that we saw the Northern Lights.
Recommendedby lyndon from Fairbanks, AK
Excellent hotel for Fairbanks, AKPosted Apr 8, 2013 on Hotels.com
Really decent breakfast. Really clean rooms.
for Familiesby Lisa from Parkton, MD
Wonderful hotel and staffPosted Apr 5, 2013 on Hotels.com
I just want to thank the folks at the Hampton Inn & Suites for their understanding and kindness during our stay. The front desk personnel are warm and friendly and that made a huge difference for our stay. As we were there to see the northern lights, the location of the hotel was ideal. It is close to the roads that lead to areas outside of Fairbanks where the lights can be best viewed. There is a shopping center with a Walmart, Barnes and Noble, a fast food restaurant (Carl's Jr.), and a Home Depot across the street from the hotel. I would definitely recommend this hotel to others who plan to travel to Fairbanks in hopes of seeing the northern lights.
for Business Travelersby Jan from Houston, TX, USA
There on businessPosted Apr 3, 2013
Pros: Dog mushing park
Cons: Close to the elevator and no upgrade offered for diamond member. Not even free water!!
Location: Close to freeways and downtown
Front desk staff offered good ideas of where to eat including silver gulch out in Fox. There were very enthusiastic girl's hockey team there so I'm sure much noisier than usual. For out of state travelers a page telling why you plug in a car and under what conditions this should occur would be helpful.
for Business Travelersby A verified traveler
Housekeeping needs workPosted Mar 27, 2013 on Hotels.com
During my five day stay, my room was only cleaned once and that was minimal at best. No new towels, soap, shampoo, etc. That one time happened at 5:30 in the evening after I had already come back to the room. One other night they knocked on my door at 7:45pm and I told them it was too late. Since they didn't have time to clean my room, you would think they could have emptied the trash in the can by the elevator, but trash stayed overflowing from this can most of the day and didn't get emptied until the morning. How many times did the housekeeping crew walk past this trash can? It really didn't give a great image to walk out of the elevator to see this overflowing trash can. Housekeeping matters. I don't want a clean hotel, I expect a clean hotel for my stay. Too bad they didn't care.
for Personal Eventby A verified traveler
Very nicePosted Mar 26, 2013 on Hotels.com
This is a very nice, clean hotel. The rooms are big and the sheets and pillows comfortable. The pool and hot tub are what bring us to this hotel. Conveniently located. Breakfast had omelettes, bacon, waffeles, fruit, cereal biscuits etc...
for Familiesby Maria from Anchorage
Great for a family with kids!Posted Mar 22, 2013 on Hotels.com
Great location, staff was friendly and helpful. Rooms were welcoming and cozy. They did need another service person during breakfast. I felt bad for the one girl who was working by herself. She handled it well though. People were still able to eat and enjoy their breakfast. Will be be back again!