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Reviews of Sophie Station Suites

2.5 out of 5
Sophie Station Suites
1717 University Ave, Fairbanks, AK

Reviews

9.2

Wonderful

Rating 10 - Excellent. 317 out of 501 reviews" "
Rating 8 - Good. 142 out of 501 reviews" "
Rating 6 - Okay. 27 out of 501 reviews" "
Rating 4 - Poor. 10 out of 501 reviews" "
Rating 2 - Terrible. 5 out of 501 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kristin, Gainesville

Stayed 4 nights in Mar 2024
Response from KW on Apr 1, 2024
Thank you Kristin!

10/10 Excellent

Lena

Stayed 5 nights in Mar 2024

10/10 Excellent

Gena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the layout of the rooms. They are spacious and comfortable.
Stayed 4 nights in Jan 2024

8/10 Good

Benjamin

Stayed 3 nights in Dec 2023

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding brunch options at Jake's restaurant on-site. Parking lot and winter electrical outlets accessible and well maintained. Spacious king suite. Peaceful and open landscaping location.
Stayed 4 nights in Nov 2023
Response from Karen on Jan 16, 2024
Thank you Cheryl! It is wonderful to hear that you had an excellent stay with us.

10/10 Excellent

La'Shawndra

Business traveler
Liked: Cleanliness, staff & service, room comfort
Old but amazing!
The staff was very friendly and the hotel was immensely clean. However, it's very old a dated. Nonetheless, I would stay again and the food and drinks were stellar!!
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Really Good Experience
The suite was a joy. First of all, it was very quiet; we heard almost no noise at all. It was very clean, and the kitchen was set up with flatware and dishes. It doesn't come with pots or pans, but there was a card on the sink stating that those were available by calling the front desk. The full-size fridge and oven were great. The bedroom and on-suite bathroom were very enjoyable. The water pressure (always an unknown) was good. The closets are large. The only only negative thing we could mention is that the couch, while looking reasonably new, lacked some support. The arm chair in the living room was very comfortable. Lighting was sufficient, as well. All in all, a really good experience, and we plan to stay there again.
Entry area and full kitchen
Living room
Bathroom and closet
Bedroom and queen-size bed
Stayed 3 nights in Oct 2023

10/10 Excellent

Aj

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Oct 2023

6/10 Okay

Toni

Traveled with family
The property was well kept. Staff were super helpful but the rooms could use some sprucing up like carpet. While there we used the restaurant which was closed Sunday but open Monday and the food was excellent
Stayed 2 nights in Sep 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, but service was lacking
It was a nice place to spend 3 nights in Fairbanks. The staff were nice. We were surprised that the entry doors did not have ADA pushbuttons to open the very heavy doors. We ordered food at the bar, but it took almost an hour to get the food and I had to take it to eat later. The first night I realized that the thermostat was broken. The room temperature was probably higher than 75 degrees. I asked for it to be fixed and the 2nd night I saw a note from maintenance saying they looked at the unit and fixed it. The thermostat was still broken and we had to spend another hot night there.
Stayed 3 nights in Sep 2023

10/10 Excellent

crystal, allakaket

Stayed 1 night in Sep 2023

10/10 Excellent

KENNETH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Oline

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities
Roomy rooms
Stayed 1 night in Aug 2023

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was exceptionally helpful and friendly. Very accommodating. Love the suites! Large suites with separate bedroom and living area along with full kitchen! Highly recommend!!
Stayed 1 night in Aug 2023

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was neat and clean. Suitable for our needs as we explore the area.
Stayed 2 nights in Aug 2023
Response from Karen on Aug 16, 2023
Wonderful to hear, Elaine! Thank you and we hope you had a wonderful time in Fairbanks!

4/10 Poor

Marlys

Traveled with family
Disliked: Staff & service, property conditions & facilities
Our room was not ready at the check in time and we were told twice to come back. Upon entering our room on the bottom floor, it immediately smelled as though it had been smoked in at some point. The room was extremely outdated and the beds, couch and chair were all extremely hard- even my children noticed it right away. The hard beds led to terrible sleep for my family. Dark decor. No allowance for late check-out and there was construction on the road leading into the hotel which led to many detours. No breakfast included. The one redeeming quality was the kitchen in the room. I would choose another property next time, with breakfast included and updated decor - and hopefully newer beds.
Stayed 3 nights in Aug 2023

10/10 Excellent

Benjamin, West Caldwell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Distant from most of Fairbanks, very few places to eat nearby. Close to the airport if that is what you want.
Stayed 1 night in Aug 2023
Response from Karen on Aug 3, 2023
Thank you for your review, Benjamin!

10/10 Excellent

Cathleen

Stayed 3 nights in Jul 2023
Response from Karen on Aug 16, 2023
Thank you, Cathleen!

8/10 Good

Karen H, Mequon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay. Room had plenty of space: bedroom, full kitchen, living room and full bathroom.
Stayed 1 night in Jul 2023
Response from Karen on Aug 3, 2023
Thanks for staying with us, Karen

10/10 Excellent

Tim

Stayed 1 night in Jun 2023
Response from Karen on Aug 3, 2023
Thanks, Tim!

10/10 Excellent

April

Stayed 1 night in Jun 2023
Response from Karen on Aug 3, 2023
Thank you, April!

8/10 Good

Kim

Liked: Cleanliness
Stayed 1 night in May 2023
Response from Karen on May 24, 2023
Thank you, Kim!

10/10 Excellent

Kellie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the kitchen and comfortable feeling if our room.
Stayed 4 nights in Mar 2023
Response from Karen on Apr 4, 2023
Thank you Kellie! We appreciate you stay, and your feedback!

10/10 Excellent

Aaron

Traveled with family
Liked: Property conditions & facilities, room comfort
Very quiet and the balcony view was private and excellent.
Stayed 3 nights in Feb 2023
Response from Karen on Feb 16, 2023
Thank you Aaron! We appreciate hearing from you and are happy your stay was great. Thanks and safe travels!

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Karen on Feb 16, 2023
Thank you Maria!

10/10 Excellent

Natasha

Stayed 1 night in Jan 2023
Response from Karen on Apr 4, 2023
Thank you!

8/10 Good

Russell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It’s convenient
Response from Karen on Jan 30, 2023
Thank you Russell!

10/10 Excellent

Jerome

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd rather stay at a place with an apartment-style layout than just a regular hotel room. You have a kitchen, living room and bedroom so you can really spread out and don't have to feel cramped.
Stayed 2 nights in Nov 2022

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

6/10 Okay

Adam

Stayed 1 night in Aug 2022

8/10 Good

Kerri

Stayed 1 night in Aug 2022

10/10 Excellent

Rovenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was wonderful....some areas are being remodeled but no construction noise.....staff was friendly and most of them were helpful......Suggest that younger or new staff employees learn about the area so guest will not have to go to the hotel computer to find where churches are, or other areas of sightseeing........or maybe a visitor info or direction sheet could be available for the guests
Stayed 1 night in Jun 2022
Response from Karen on Jul 20, 2022
Thank you, Rovenia. We appreciate the feedback and the suggestions! Very helpful. We are also so pleased that you enjoyed your stay with us!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

4/10 Poor

Huikang

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff at the front desk somehow made me recall the strict teachers in my high school. We stayed in 10 hotels on our Alaska trip. This one is the worst of my hotel list The service in this hotel is just as cold as Alaska's temporture.
Stayed 3 nights in Jun 2022
Response from Karen on Jun 22, 2022
We are so sorry to hear that, and your feedback is important to us. We will pass along. Safe travels!

10/10 Excellent

BRETT

Traveled with group
Liked: Cleanliness, staff & service
Property is dated but very clean. The staff was very accommodating and there is a shopping store close enough to walk to. If staying for a few days the kitchen comes in very handy as eating out adds up quickly
Stayed 1 night in May 2022
Response from Karen on Jun 17, 2022
We're so pleased that you enjoyed your stay and left us valuable feedback, Brett. Thank you and safe travels!

8/10 Good

Nanette, Fairbanks

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and Housekeeping staff were very helpful. Restaurant/Bar Staff were great. Hotel was quiet and has a great location.
Stayed 12 nights in Mar 2022
Response from Karen on Mar 29, 2022
Thank you for sharing your feedback, Nanette! We appreciate it!

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a fully equipped kitchen and living room to go along with the bedroom and bathroom was great. Everything was clean and met/exceeded expectations.
Stayed 3 nights in Feb 2022
Response from Karen on Mar 17, 2022
We're so happy that you enjoyed your stay with us! Safe travels!

8/10 Good

Bushra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 6 nights in Feb 2022
Response from Karen on Mar 29, 2022
Thanks, Bushra!

10/10 Excellent

Randi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly staff
Stayed 1 night in Feb 2022
Response from Karen on Mar 29, 2022
We're so please you liked your stay, Randi. Safe travels!

10/10 Excellent

Ryan

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay.
Stayed 8 nights in Feb 2022
Response from karen on Mar 29, 2022
That's wonderful to hear, Ryan. Thank you!

10/10 Excellent

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff and the room was very clean and more than what we needed
Stayed 7 nights in Feb 2022
Response from Karen on Feb 22, 2022
That's wonderful to hear, Michael! We're so pleased that you enjoyed your stay and look forward to hosting you again. Safe travels!

10/10 Excellent

Cynthia S.

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly employees. Very clean place.
Stayed 6 nights in Feb 2022
Response from Karen on Feb 22, 2022
Thank you kindly, Cynthia! We appreciate your review and feedback!

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel and great food there
Stayed 2 nights in Jan 2022
Response from Karen on Jan 20, 2022
Thank you for your review about your great stay and enjoying Zach's! We appreciate it and will pass it on. Safe travels!

10/10 Excellent

Scott, Hillsboro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to the airport. Very large rooms with good kitchen amenities. Convenient shuttle service to FAI.
Stayed 1 night in Dec 2021
Response from Karen on Jan 20, 2022
Thank you! Scott, we appreciate it!

10/10 Excellent

Tianyi

Stayed 1 night in Jan 2022

10/10 Excellent

Rebecca

Stayed 2 nights in Dec 2021
Response from Karen on Jan 20, 2022
Thanks, Rebecca!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2021

10/10 Excellent

Katsuhiro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Karen on Jan 20, 2022
Thank you, Katsuhiro!

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the space in the room.
Stayed 3 nights in Dec 2021
Response from Karen on Dec 27, 2021
Wonderful to hear Joseph! Thank you for staying with us and let us know if you need anything. Safe travels!