Ratings based on 169 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2014
Pros: Staff services and facilities
Cons: Restaurant close time more lately (12 am on weekend)
I had staying just 1 night and I want to stay more next time. Because in this time my activity transfer for ext day. I will visit in winter time for Aurora tour and dog race.
5 out of 5
Recommended
for Everyone
by A verified traveler from georgia

Fabulous. Fabulous. Fabulous.

Posted Jul 3, 2014
Very helpful staff. We enjoyed the amenities there and would recommend highly.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near the river

Posted May 28, 2014
Pros: The location is great........ BEAUTIFUL view of the river UNTIL we had to move from the 5th floor to the 2nd :(
Cons: Would help to have better lighting and a fan in the bathroom. Disposable cups for drinks would be better.
Location: I loved being able to walk in the park.
The room was very clean, and had an awesome view of the river and the park! Unfortunately, the 2nd day of our stay, we had to move into another room. The room we were in had problems with the door, the cards would not open the door even after the clerk reset the card so we had to move from the 5th floor, nice view, to a room on the 2nd floor with NO view! All we could see was the building,
Comment from Hotel Management
May 29, 2014 by Ashley Gardner, Hotel Management
Dear A verified traveler, Thank you for taking the time to give your feedback! We are delighted that your stay with the SpringHill Suites Fairbanks was enjoyable. I can see how disappointed you were in moving from a room with a great view to room with a less than stellar view and I'm so sorry we had to move you. The location of the hotel is excellent - right across from the park with a nice walking path along Chena River. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. We look forward to serving you again should your travels bring you back to Fairbanks.
5 out of 5
Recommended
for Everyone
by A verified traveler

great place to stay

Posted May 26, 2014
Pros: everything
Cons: parking
we landed in Fairbanks late at night, the hotel let us in checked in got room no problem. breakfast was great, friendly staff. more then happy with this hotel. only concern not much parking.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and service.

Posted May 19, 2014
I enjoyed my stay and highly recommend this hotel to others.
5 out of 5
Recommended
for Everyone
by Sheryl from Southern CA

Our great trip to Fairbanks, AK

Posted Apr 10, 2014
Pros: We liked the location, the great breakfasts, the nice staff, and the free shuttle. We liked the kitchen in the suite.
Location: The location is excellent. We walked to 5 wonderful restaurants, the old museum, the visitor center, the church, and lots of shops.
We were very pleased with the Marriott hotel. The staff was friendly and helpful, and our room was clean and comfortable. The location was excellent, and we could walk to most places, like museums and restaurants. When it was too far, they provided transportation which we really appreciated. The hotel had a great breakfast, which was very well done, and the restaurant adjoining the hotel was very good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel in a bad part of town.

Posted Apr 7, 2014
Great hotel. Close to the river and Morris Center, but not really a safe area at night for a single woman.
4 out of 5
Recommended
for Everyone
by AK Gal from Palmer, AK

Pleasant stay in town

Posted Mar 5, 2014
Pros: Great location, walking distance to some good restaurants. Pretty good free breakfast and decent seating. Restaurant and pool on-site is handy.
Cons: Parking can be a bit chaotic. Not a huge lot so you may have to park a bit away from the hotel.
Location: Nice central city location. Good restaurants nearby, even within walking distance. Quick drive to anything you may need.
Courteous staff, nice room and amenities, great central location and easy to find. Price was right for winter (not sure about the summer rates--everything goes insane during the summer in Alaska). Free wireless was handy and seemed to work well.
5 out of 5
Recommended
for Everyone
by Peter from Talent, Oregon

Great place in Fairbanks

Posted Feb 27, 2014
Pros: Everything
Cons: Don't have any suggestions here.
Location: Near the Visitors Center and other downtown coffee houses, restaurants and shops.
This is a great place to stay in Fairbanks. Book ahead on Expedia for a very good price. We have stayed here multiple times and have found everything fist rate. Connected to the hotel is a fabulous restaurant called Lavelle's. It's on the speedy side but worth every cent. If you like lamb, get that. Enough food to split with a partner and so delicious!
5 out of 5
Recommended
for Everyone
by Mary Kaye from Loveland CO

Great stay at a WARM cozy hotel!

Posted Feb 22, 2014
Pros: The bedding was crisp and comfortable! Access to main floor restrooms and upper floors were by room key only which was good security.
Location: The weather was extremely cold but we were able to walk to several stores during our brief stay.
We left Fairbanks this morning at minus 18 degrees but the hotel was nice and warm, the staff very helpful and courteous. We had dinner at Lavells Monday evening the food was great, the breakfast buffet in the a.m. was also very good. We must thank the gentleman who took us to the airport this morning when it was soooo cold. We had some great conversation and he shared his Fairbanks experiences. Thanks and hope to see you again.