All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you, Nathaniel, for taking the time to leave such a great rating for your stay at The Hampton Inn by Hilton in Fairburn, Georgia. Our team strives to provide our guests with nothing short of a perfect experience, from comfortable accommodations to top-notch amenities and friendly service. Your recognition means a lot to us. If you have any suggestions on how we can further enhance your future visits, please don't hesitate to reach out to any member of our team. We look forward to welcoming you back soon. Warm regards, Wauquin Vela - General Manager
Response from Wauquin - General Manager on Apr 18, 2024
Hello Andrej,I wanted to express my sincere gratitude for your fantastic rating and wonderful recommendation for the Hampton Inn by Hilton Atlanta Fairburn. It truly means a lot to our team to be recognized for providing outstanding service, plentiful amenities, and pleasant accommodations to all our guests. Your feedback is invaluable to us, and we're thrilled to know that your experience with us was a positive one.Please know that we're here for you anytime, should you have any additional feedback or suggestions for your next visit. Your satisfaction is our priority, and we're committed to making each stay memorable for our guests.Thank you once again for choosing to stay with us. We look forward to welcoming you back soon.Warm regards,Wauquin Vela - General Manager
Hello Paige,Thank you for your excellent rating for your recent stay with us at The Hampton Inn in Fairburn, Georgia! We are thrilled to see your experience was a good one and I welcome any additional feedback or suggestions you may have to help us better serve you the next time. Thank you again for being our guest; we hope to see you soon. Have a great weekend!Wauquin Vela -General Manager
6/10 Okay
William Hosmer
Business traveler
Mar 2, 2024
Liked: Amenities
They said housekeeping service was available ONLY upon request and yet a maid entered my room several times during the week unannounced and unrequested.
And there was a couple of days when hot water was not available for showering.
William Hosmer
Stayed 5 nights in Feb 2024
Response from Wauquin - General Manager on Mar 2, 2024
Hello William,Thank you for taking the time to leave feedback for your recent stay at The Hampton Inn Atlanta - Fairburn. We apologize for any inconvenience caused by the housekeeping service and any interruption in hot water for your shower. Our team is passionate about providing comfortable rooms for our guests with great service and fantastic amenities. I appreciate you bringing your concerns to my attention and will look into this immediately. Please feel free to let us know if you have any additional suggestions or feedback to best serve you in the future. Kind regards and thanks again for being our guest. Wauquin Vela - General Manager
Response from Wauquin - General Manager on Mar 2, 2024
Hello Mary,Thank you for leaving a five-star rating on your stay at The Hampton Inn Atlanta Fairburn. We value our guests and want them all to have a positive experience. Our team takes great pride in providing comfortable rooms with fantastic amenities and the best service. I welcome a direct conversation with you anytime if you would like to share any additional feedback or suggestions. Thanks again for being our guest and we hope to see you again soon. Kind regards, Wauquin Vela - General Manager
Carpet and upholstered chair in room were visibly dirty. Closet door stayed open because locking mechanism was missing; manager made aware and did nothing. Dirty washcloth left hanging in shower. Front desk evening staff and breakfast service staff were very pleasant and helpful.
Sophia
Stayed 2 nights in Feb 2024
Response from Wauquin - General Manager on Feb 27, 2024
Dear Sophia,Thank you for taking the time to leave a high rating and your feedback on your recent stay with us. We apologize that you were not completely happy with your experience. Our team is passionate about providing friendly service and clean rooms and we are sorry for this miss. Please feel free to contact me anytime if you would like to share any additional concerns or feedback. We strive for perfection and value your opinion to best serve our guests. Thank you for your time and we do hope you will consider us again in the future. Wauquin Vela - General Manager
The staff are AMAZING! Nick was the new team member and his trainer was so professional and accommodating! It’s sad to have such a great team and the facility in which they work is far from up to standard! Reno is definitely needed to match the team!
Wnuprz
Stayed 1 night in Jan 2024
Response from Wauquin - General Manager on Jan 30, 2024
Hello Wnuprz,Thanks for your compliments to the staff. We are sorry to see that you were not fully satisfied with your experience at our hotel. I welcome a direct conversation with you to learn more and listen to any additional suggestions or concerns. Thank you for being our guest and I hope to speak with you soon. Regards,Wauquin Vela - General Manager
Response from Wauquin - General Manager on Jan 17, 2024
Thank you, Howard!Our team is grateful for your wonderful rating regarding your recent stay with us. We appreciate being recognized for providing clean comfort and great service for all our guests. Our staff looks forward to welcoming you back to the Hampton Inn in Fairburn, Georgia, soon. Thanks again for taking the time to leave a review and please do not hesitate to reach out to me with any additional feedback or suggestions.Warm regards,Wauquin Vela - General Manager
2/10 Terrible
julia maria
Traveled with family and small children, Traveled with family
Llegando la puerta descargada no funcionaba con la tarjeta hasta que en el 3er intento bajando a buscar ayuda subieron a cargar la batería de la cerradura, la cama desatendida y la otra cama manchada de sangre tuve que bajar a reclamar y me dieron en mis manos el montón de sábanas y cobijas para que yo hiciera el trabajo de cambiarlas quede sin palabras, que feo de verdad el piso pegajoso y sucio gracias a dios solo fue 1 noche el desayuno patético ni los niños comieron todo mal sabor .
julia maria
Stayed 1 night in Dec 2023
Response from Wauquin - General Manager on Dec 30, 2023
Querida Julia María,Agradecemos todos los comentarios, sugerencias e inquietudes para que podamos servir mejor a nuestros valiosos huéspedes. Nuestro equipo se disculpa sinceramente por no cumplir plenamente con sus expectativas y revisaremos y analizaremos sus opiniones y buscaremos áreas de mejora. Agradezco una conversación directa con usted en cualquier momento si desea agregar algún comentario adicional. Esperamos que nos considere nuevamente en el futuro y nos complace saber que haya disfrutado de nuestra ubicación ideal. Que tengas un excelente año nuevo y gracias nuevamente por ser nuestro invitado.Atentamente,Wauquin Vela-Gerente general
6/10 Okay
Sarah, Orlando
Traveled with family and small children
Dec 29, 2023
Liked: Cleanliness, staff & service, amenities
The staff were great. The room was okay. The pull out couch had dirty sheets on it and the room smelled like mildew. The night clerk was very apologetic and offered to move us and gave us clean sheets, but it was late and we didn’t want to move the kids to another room. Everything else seemed clean, the bathroom was spacious.
Sarah
Response from Wauquin - General Manager on Dec 29, 2023
Thank you for this valuable feedback, Sarah. Please accept our apologies for not completely fulfilling your expectations. We pride ourselves on clean, comfortable rooms with fantastic service and amenities. Our team will review your concerns and look for areas of improvement. Thank you for being our guests and we wish you and your family a happy new year. Kind regards,Wauquin Vela - General Manager
2/10 Terrible
Joseph
Dec 27, 2023
Joseph
Stayed 2 nights in Dec 2023
Response from Wauquin - General Manager on Dec 28, 2023
Dear Joseph,We appreciate your time to leave a rating as our valued guest at The Hampton Inn Atlanta Fairburn. We focus on making sure every guest feels comfortable and want to ensure your experience exceeds these expectations! We apologize for not completely satisfying your needs. Please feel free to contact me with any feedback or suggestions regarding your recent stay. Thank you again for being our guest. Respectfully, Wauquin Vela - General Manager
Response from Wauquin - General Manager on Dec 14, 2023
Dear Karen,The Hampton Inn Atlanta Fairburn Team is grateful for your wonderful high rating review. We appreciate being recognized for providing comfort for all our guests. Our staff is thrilled to see you enjoyed your stay. Thanks again for being our guest and please let us know if you would like to share any feedback or suggestions to help us continue to provide a great experience for our guests.Regards,Wauquin Vela - General Manager
Response from Wauquin - General Manager on Dec 8, 2023
Dear Patricia,Thank you for the wonderful 10 out of 10 rating. We are so delighted that you enjoyed your stay at The Hampton Inn Fairburn and pleased your experience was a positive one. We look forward to being your home away from home for any future travel you may be taking to Fairburn, Georgia! Thanks again and have a fantastic holiday season! Wauquin Vela - General Manager
Response from Wauquin - General Manager on Dec 8, 2023
Thank you so much, Racheal, for taking the time to reflect positively on your recent stay. The Hampton Inn Atlanta Fairburn Staff is thrilled to see your wonderful rating. Please don't hesitate to let us know if you would like to share any feedback or suggestions. We all look forward to welcoming you back soon. Have a great holiday season and thanks again. Best regards, Wauquin Vela - General Manager
8/10 Good
Jesus
Dec 2, 2023
Jesus
Stayed 1 night in Nov 2023
Response from Wauquin - General Manager on Dec 23, 2023
Hello Jesus,Thank you for your excellent rating for your recent stay with us at The Hampton Inn in Fairburn, Georgia! We are thrilled to see your experience was a good one and I welcome any additional feedback or suggestions you may have to help us better serve you the next time. Thank you again for being our guest; we hope to see you soon. Happy holidays!Wauquin Vela -General Manager
Response from Wauquin - General Manager on Nov 30, 2023
Hello Darryl,We are thrilled to see you enjoyed your stay at The Hampton Inn Atlanta Fairburn. Our staff is passionate about providing clean, comfortable rooms with fantastic amenities in an ideal location. Please do not hesitate to let us know if you would like to provide any additional feedback anytime. Thanks again for choosing The Hampton Inn and we hope to see you again soon.Kind regards, Wauquin Vela- General Manager
Response from Wauquin - General Manager on Nov 29, 2023
Thanks for the compliments, Darryl, and the five-star rating for your experience at Hampton Inn Atlanta Fairburn! We are always looking for ways to improve so please do not hesitate to let me know if you would like to share any additional thoughts or feedback. Thanks again for being our guest!Sincerely,Wauquin Vela - General Manager
Response from Wauquin - General Manager on Nov 29, 2023
Hello Felicia,Thanks so much for the positive feedback and a high rating! We are happy you enjoyed your stay and grateful you chose The Hampton Inn, in Fairburn, Georgia. Please let me know if you would like to share any additional feedback anytime. Thanks again and we hope to see you again soon. Sincerely, Wauquin Vela - General Manager
Dear Erin,Thank you so much for reflecting positively on your recent stay with us at The Hampton Inn in Fairburn, Georgia! Our staff appreciates being recognized for providing all the comforts of home for our valued guests. We are excited to see you again the next time you are in the Fairburn area. Thanks again,Wauquin Vela - General Manager
First room had no hot water, front desk got us in a different room fast. Both rooms in the bathroom there was only small bottle of shampoo and conditioner, water pressure is okay but not so good for thick hair, Breakfast was good.
There was no microwave in the room, did see one by the icemaker.
Maria D
Stayed 1 night in Oct 2023
Response from Wauquin GM on Oct 27, 2023
Dear Maria D.,Thank you for taking the time to reflect positively on your recent stay at the Hampton Inn Atlanta- Fairburn. The team will be thrilled to see your five-star rating and excellent feedback. We strive for perfection and welcome any additional feedback or suggestions for areas of improvement anytime. Please let us know if we can assist you in the future and we thank you again for choosing our hotel. Sincerely, Wauquin Vela - General Manager
Hello Jessica,Thank you very much for your compliments and five-star rating for your recent stay at The Hampton Inn Atlanta - Fairburn. We gratefully appreciate you taking the time to reflect positively and are pleased to see you enjoyed your visit. Please feel free to let us know if you would like to share any additional feedback. Thank you again for being our guest. Kind regards, Wauquin Vela - General Manager
10/10 Excellent
Mark
Oct 15, 2023
Mark
Stayed 1 night in Oct 2023
Response from Wauquin GM on Nov 21, 2023
Hello Mark,Thank you for choosing The Hampton Inn in Fairburn, Georgia. Our team takes great pride in being able to provide comfortable rooms with fantastic amenities and we appreciate the five-star rating. We value your opinion and I welcome a conversation with you anytime to discuss any feedback you wish to share. Thank you again and we hope to see you again soon. Best regards, Wauquin Vela - General Manager
Dear Barbara,Thank you for the wonderful 10 out of 10 rating. We are so delighted that you enjoyed your stay at The Hampton Inn Fairburn and pleased your experience was a positive one. We look forward to being your home away from home for any future travel you may be taking to Fairburn, Georgia! Thanks again, Wauquin Vela - General Manager
8/10 Good
Paul
Sep 3, 2023
Location was good
Paul
Stayed 2 nights in Sep 2023
Response from Wauquin GM on Sep 4, 2023
Hello Paul,Thank you for the excellent rating as our valued guest at The Hampton Inn in Fairburn, Georgia. Our focus is to make every guest feel inspired and rejuvenated during their entire visit, and we hope we exceeded these expectations! We look forward to accommodating you again the next time you are in the Fairburn area. Please feel free to reach out to me anytime with additional feedback or suggestions. All the best, Wauquin Vela - General Manager
Dear Cleo,We are thrilled to see you enjoyed your stay at The Hampton Inn Atlanta Fairburn. Our staff is passionate about providing clean, comfortable rooms with fantastic amenities in an ideal location. Please do not hesitate to let us know if you would like to provide any additional feedback anytime. Thanks again for choosing The Hampton Inn and we hope to see you again soon.Kind regards,Wauquin Vela- General Manager
10/10 Excellent
Angel
Aug 26, 2023
Angel
Stayed 1 night in Aug 2023
Response from Wauquin GM on Aug 28, 2023
Thanks so much for the positive 10 out of 10 rating, Angel! We are happy you enjoyed your stay and grateful you chose The Hampton Inn, in Fairburn, Georgia. Please let me know if you would like to share any additional feedback anytime. Thanks again and kind regards. Wauquin Vela - General Manager
The front desk worker was very rude to us when checking in. On the trip, we have over 21 families that have booked Rooms in this hotel. The next morning there was not enough food out for breakfast after they were told that it was mostly boys and are all football players. We had to keep asking the kitchen workers for more food. Pooll were horrible horrible, bathtub was nasty with hair in it. there was no toilet paper in the room we had to go to the front desk to ask for toilet paper.
PRISCILLA
Stayed 3 nights in Aug 2023
Response from Wauquin GM on Aug 8, 2023
Dear Priscilla, Thank you for leaving your thoughts and a rating on your recent stay in our hotel. Our team takes pride in providing comfortable rooms with fantastic amenities and great service. We are certainly disappointed to see that we did not live up to your expectations and apologize for any unfavorable inconvenience with the food service and room. Please know that we value our guests and want them to have a positive experience. I welcome a direct conversation with you anytime if you would like to share additional feedback and suggestions. Thanks again for being our guests. Sincerely,Wauquin Vela General Manager
6/10 Okay
Damon
Jul 31, 2023
Damon
Stayed 2 nights in Jul 2023
Response from Wauquin GM on Aug 1, 2023
Thank you, Damon, for leaving a rating on your recent stay at The Hampton Inn Atlanta Fairburn. We value our guests and want them to have a positive experience. Our team takes pride in providing comfortable rooms with fantastic amenities and great service. I welcome a direct conversation with you anytime if you would like to share feedback and suggestions. Thanks again for being our guest and we hope to see you again soon. Kind regards, Wauquin Vela - General Manager
Customer services & hospitality were the best! Pool not being open was hurtful.
Tamboura
Stayed 2 nights in May 2023
Response from Wauquin GM on Jul 23, 2023
Dear Tamboura,Thank you very much for your compliments and high rating for your recent stay at The Hampton Inn Atlanta - Fairburn. We gratefully appreciate you taking the time to reflect positively and certainly apologize for the temporary pool closing. Please feel free to let us know if you would like to share any additional feedback. Thank you again for being our guest. Kind regards,Wauquin Vela - General Manager
First and last stay at amy Hampton. This one in particular was extremely disappointing. In addition to the lack of cleanliness. They removes all microwaves from the rooms. I also not sure what Hampton has against cleaning the rugs. This location along with Camp Creek parkway location...disgusting carpet. The only positive was the pleasant and professional staff.
Judith
Stayed 1 night in Jul 2023
Response from Wauquin GM on Jul 11, 2023
Dear Judith,We appreciate your compliments to our team members but apologize that your recent stay fell short of your expectations. The team is grateful that you took the time to leave your thoughts and we will certainly review and discuss to find areas of improvement. We value our guests and I welcome a direct conversation with you if you would like to share any additional feedback. Thank you for your time and we do hope you will reconsider and gives us another try in the future.Regards,Wauquin VelaGeneral Manager
The Hampton Inn Atlanta Fairburn Staff is thrilled to see your wonderful feedback and five-star rating. Thank you so much, Adrian, for taking the time to reflect positively on your recent stay. We all look forward to welcoming you back soon. Have a great summer. Best regards,Wauquin Vela - General Manager
Hello Judith,Thank you for taking the time to reflect positively on your recent stay at the Hampton Inn Atlanta- Fairburn. Ansley will be thrilled to see your compliments. We strive for perfection and welcome any additional feedback or suggestions for areas of improvement anytime. Please let us know if we can assist you in the future and we thank you again for choosing our hotel. Sincerely, Wauquin Vela - General Manager
Hello Jennifer,First, thank you for choosing The Hampton Inn in Fairburn, Georgia. Our team takes great pride in being able to provide comfortable rooms with fantastic amenities and we appreciate the five-star rating. We value your opinion and I welcome a conversation with you anytime to discuss any feedback you wish to share. Thank you again and we hope to see you again soon.Best regards,Wauquin Vela - General Manager
Thanks so much for the positive five-star rating, William! We are happy you enjoyed your stay and grateful you chose The Hampton Inn, Fairburn, Georgia. Please let me know if you would like to share any additional feedback anytime. Thanks again and kind regards.Wauquin Vela - General Manager
Need more towels in room and should have body wash and lotion mounted in shower like the hilton
Teresa
Stayed 1 night in Jun 2023
Response from Wauquin GM on Jun 14, 2023
Thank you, Teresa, for taking the time to leave this valuable feedback for The Hampton Inn in Fairburn, Georgia. We appreciate your time to leave a five-star rating and your thoughts. We will certainly review and discuss to find areas for improvement. We value our guests and I welcome a direct conversation with you if you would like to share any additional feedback. Thank you for your time and we hope to see you again soon.Best wishes, Wauquin Vela - General Manager
10/10 Excellent
P
Business traveler, Traveled with pets, Traveled with family
Pet friendly. Although the pet rate is $75/day not $50.
P
Stayed 1 night in Jun 2023
Response from Wauquin GM on Jun 9, 2023
Hello P,We apologize for any misunderstanding with the pet fee and will look into this matter right away. Our team is grateful that you left a five-star rating for your recent stay at The Hampton Inn in Fairburn, Georgia. Please let me know if you would like to add any additional feedback or suggestions. We hope to see you again soon. Best regards,Wauquin Vela General Manager
Hello John,Thank you for the excellent rating as our valued guest at The Hampton Inn in Fairburn, Georgia. Our focus is to make every guest feel inspired and rejuvenated during their entire visit, so we love knowing your experience exceeded these expectations! We look forward to accommodating you again the next time you are in the Fairburn area.All the best,Kimberly BruceGeneral Manager
8/10 Good
JOE, CATAULA
Business traveler, Traveled with pets
May 19, 2023
Liked: Staff & service
I stayed in room 204, the door was had to close. I had to shift up the door to close. I think the door is a safety hazard. Other than that, my stay was good.
JOE
Stayed 1 night in May 2023
Response from General Manager on May 22, 2023
Thank you, Joe, for this valuable feedback. We will look into this matter immediately and I appreciate you bringing it to my attention. We are glad to see you enjoyed your stay and we welcome you back to The Hampton Inn in Fairburn anytime. Kind regards,Wauquin VelaGeneral Manager
Hello Corky,Thank you for the wonderful review. We are so delighted that you enjoyed your stay at The Hampton Inn Fairburn and pleased to read our staff went above and beyond to ensure your experience was a positive one. We look forward to being your home away from home for any future travel you may be taking to Fairburn, Georgia!Thanks again,Wauquin VelaGeneral Manager
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton Inn Fairburn. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
Hello Dabney,It is always wonderful to see that our valued guests enjoyed their stay with us and that our team made them feel at home. Thank you kindly for being our guest and for leaving a five-star rating for The Hampton Inn & Suites in Fairburn, Georgia. I hope you will consider us again the next time you are in the area. Have a great summer.Kind regards, Wauquin Vela General Manager
8/10 Good
Verified traveler
May 1, 2023
Liked: Cleanliness, staff & service, room comfort
Verified traveler
Stayed 2 nights in Apr 2023
Response from Bryna on May 3, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton Inn Fairburn. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
10/10 Excellent
Al-Men
Apr 23, 2023
Al-Men
Stayed 1 night in Apr 2023
Response from Bryna on May 3, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton Inn Fairburn. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
10/10 Excellent
April
Apr 18, 2023
April
Stayed 3 nights in Apr 2023
Response from Bryna on May 3, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton Inn Fairburn. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton Inn Fairburn. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
Amazing people and everyone was friendly. Hotel was very clean.
William
Stayed 1 night in Apr 2023
Response from Bryna on May 3, 2023
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton Inn Fairburn. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton Inn Fairburn. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
Property was in a convenient location. A/c was a bit loud but expected. Shower pressure wasn’t so good for 6am but turns out there was a boys & girls basketball team in house and probably were all showering at same time . Otherwise room was clean easy walking places for quick food.
jonathan
Stayed 1 night in Mar 2023
Response from Miranda on Jul 30, 2023
Thank you for taking the time to share your review. and understanding the occupancy at the time. we have replaced our broilers and you should have a much better experience on your next stay with us....see you soon!
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Hampton Inn Fairburn. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!