Ratings based on 39 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Nov 29, 2013
Pros: Location
Cons: Make sure room is clean, price too high
Location: N/a
Room was not cleaned
Comment from Hotel Management
Jun 7, 2014 by socialmedia, Hotel Management
Thank you for taking the time to review our property. It disappoints me to read that your room was not clean when you checked in. Your feedback is what we need to show us where we can improve! Thank you and please give us another chance to prove that we can!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 27, 2013
Comment from Hotel Management
May 31, 2014 by socialmedia, Hotel Management
Thank you for the 4 star review! Please visit us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 27, 2013
Comment from Hotel Management
Nov 15, 2014 by socialmedia, Hotel Management
Thank you for the four star review and for staying with us.
5 out of 5
Recommended
for Everyone
by Jimfrom Chicago, IL

This Holiday Inn, Fairmont, MN

Posted Oct 10, 2013
Pros: Cleanliness, friendlyness, modern, well kept inn.
Cons: Fix the flapper in the toilet tank, rm. 161
Location: Fairmont is a very attractive small city. It is situated around five connecting lakes which are great for swimming, boating, etc. Great destination.
This H.I. is just off I90 and five minutes from downtown Fairmont. We stayed only one evening and did not see nor use the pool so we don't know about that. The room was squeaky clean, very well appointed, the bath with nearly too many towels, the usual little bottles of shampoo, etc., very quiet with little or no noise from other rooms or the sewage or water system. It was just steps from the parking lot. The staff was excellent and, wonder of wonders, the restaurant offered a huge variety of good food. Our selections were very good. The most recommended selection was Walleyed Pike!!!. This was a great stay, slightly spoiled only by a temporarily lost cellphone. The staff was alerted immediatly and kept us posted on their progress toward finding it. Turned up in our car, but we were grateful for the hotel's concern. Overall a very pleasant five star stay. Highly recommended.
Comment from Hotel Management
Apr 19, 2014 by socialmedia, Hotel Management
Thank you so much for your wonderful and detailed review. We are so pleased to hear all you positive feedback!.
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Old hotel with recent updates

Posted Sep 29, 2013 on Hotels.com
We stayed here on our cross country trip. I was a little let down by lack of a free breakfast, but there is a restaurant in the hotel that you can order room service from; we opted for a neighboring establishment. The front desk staff was extremely helpful, and even microwaved our dinner for us. It's right off the freeway, and there are gas stations near by, so getting back on the road in the morning was easy. It's an older style hotel that seems recently updated (including enclosing what appears to be a former open-air pool area.) I could see the paint strokes on the doors, where they just threw some paint on the old ones. The room was a bit small, but had everything we needed in it. They are very pet friendly.
Comment from Hotel Management
Dec 7, 2013 by socialmedia, Hotel Management
Thank you so much for your great feedback! Our front desk staff did exactly what we want them to do....make you feel welcome and to be helpful! We also are thankful that you enjoyed the local area restaurants. Full service Holiday Inn's do not offer a free breakfast but we are proud of the excellent offering we have in our Green Mill restaurant for Breakfast, lunch and dinner!! Thank you for staying with us and we hope to see you again soon!
4 out of 5
Recommended
for Personal Event
by East Chain alum

Nice except for our room location.

Posted Sep 9, 2013 on Hotels.com
We were there for a class reunion. The hotel was very clean and well kept, and the service was good. The only negative was our room location. We were on the second floor next to the stairway to an outside door. The stairway door opened against our door, so only one at a time could open. If the hotel had been busy (it wasn't) it would have been an inconvenience and noisy. We were as far as possible from the lobby and restaurant. It seemed like a strange place to place us since they weren't very full. It was convenient to the parking lot, although a long ways from the elevator if we had needed that. The food in the restaurant was good. We would probably stay there again, although we have stayed at the budget motel across the street and that is about half the price of the HI and not a bad place to stay.
Comment from Hotel Management
Dec 7, 2013 by socialmedia, Hotel Management
Thank you for commenting on how clean and up dated the hotel is! We really work hard to make sure our guests feel we are fresh and clean!! We are also happy to hear you enjoyed the Green Mill Restaurant on site! Thank you for letting us know about your stay! I am sorry your room location was not up to your liking! a lot of our guests like that area of the hotel because it is close to the parking lot...however, we understand why you didn't and we can make sure to explain that to future travelers! Thank you again for your nice comments!
4 out of 5
Recommended
for Families
by jenniferfrom owatonna

nice enough but smelly

Posted Sep 9, 2013 on Hotels.com
I liked the stay and we loved the kiddies pool but our room smelted like wet dog. I remember it smelling cleanlier the last time we stayed there.je
Comment from Hotel Management
Dec 7, 2013 by socialmedia, Hotel Management
It is so great to hear our guest tell us the liked their stay! I agree also I LOVE that kiddie pool! It's so fun to see our guests of all ages enjoy the pool area at our hotel!! Now the wet dog smell.....that's not what we were looking for!! I am very sorry to hear that and we will make sure our staff uses their NOSE as well as their eyes when we get our rooms ready for our guests! Thank you for the comments and we hope to see you again soon!
5 out of 5
Recommended
for Families
by A verified traveler

Posted Aug 26, 2013 on Hotels.com
Comment from Hotel Management
Dec 7, 2013 by socialmedia, Hotel Management
Thank you for the 5 star rating!! we LOVE it when our guest are happy!!
3 out of 5
Recommended
for Overnight Stay Before Destination
by lyfrom On the road

Okay stay

Posted Aug 11, 2013 on Hotels.com
Room we got looked into "courtyard", which was a bit weird. Furnishing and decor dated. Definitely expected more from a purportedly 3 star hotel. On the bright side, staff was extremely friendly and helpful. Located near gas and food, which was good. However, the whole vincinity sort of smells like a farm, which was unplesent to say the least.
Comment from Hotel Management
Nov 2, 2013 by socialmedia, Hotel Management
Thank your for taking the time to provide your review. I'm disappointed to learn that our hotel did not meet your expectations however I'm pleased to hear your comments regarding our staff. I apologize if we failed to ask your room location preference during the check in process as that may have allowed for an overall positive stay. We continuously strive to maintain a clean and comfortable environment while providing outstanding service and appreciate our comments on both. Thank you again for your feedback.
5 out of 5
Recommended
for Overnight Stay Before Destination
by Pattifrom North Carolina.

Really Nice

Posted Jul 28, 2013 on Hotels.com
One of the nicest Holidsy Inns I've ever stayed at. Great, friendly service. Nice rooms and beds. Good to have a full bar and restaurant.
Comment from Hotel Management
Aug 5, 2013 by socialmedia, Hotel Management
What wonderful comments! It is reviews like yours that we look forward to receiving here at the Holiday Inn of Fairmont, MN and we appreciate the positive feedback concerning our team of associates, guest rooms, and on-site restaurant. It was a pleasure having you as our guest! Thank you.