Ratings based on 35 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Posted Sep 21, 2014 on Hotels.com
Comment from Hotel Management
Oct 1, 2014 by socialmedia, Hotel Management
Thanks for the four star review and for staying with us! Jason Subbert General Manager
3 out of 5
Recommended
by RootyTootyfrom UK

A bit tired

Posted Aug 20, 2014 on Hotels.com
The room was okay, a bit tired. One of the towels was dirty, and there was a beer bottle cap on the floor. It was very noisy, but thats because there was a wedding in progress. May be worth ringing ahead on a Saturday to check on this!!
Comment from Hotel Management
Oct 1, 2014 by socialmedia, Hotel Management
Thank you very much for your feedback. Let me be the first member of our team to apologize for the cleanliness issues that you found during your stay. I will share you comments with our staff to ensure they understand the impact on our guests when we don't get it right. Again, thank you for your feedback. It is very much appreciated. Jason Subbert General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Fairmont Visit

Posted Jul 28, 2014
No surprises as I prefer to stay at Holiday Inns. Good experience. Would stay again.
Comment from Hotel Management
Oct 1, 2014 by socialmedia, Hotel Management
Thanks for the feedback and no surprises is always good:). We look forward to serving you again when your travels bring you back to the area. Jason Subbert General Manager
1 out of 5
by A verified travelerfrom Chicago

Wet and Mildewy

Posted Jul 19, 2014
Room smelled mildewy even after airing out with window open for ten minutes. Carpet was wet near the AC unit (the condensate line was obviously blocked). There was a used shampoo bottle left in the shower and urine splatter on the toilet seat. This had been our regular layover on our trips out west. Never again.
5 out of 5
Recommended
by Bruce

Posted May 9, 2014 on Hotels.com
Comment from Hotel Management
Jul 12, 2014 by socialmedia, Hotel Management
Thank you for the Five Star Review. We appreciate your business and hope you had a safe trip home. Jason Subbert General Manager
4 out of 5
Recommended
for Business Travelers
by Jasonfrom MN

Very expensive for a small town Hotel.

Posted Feb 28, 2014 on Hotels.com
One of the most expensive hotels in the country! Needs a bunch of updating, ie.... new beds, carpet, drapes, sheets, ect. Service was ok but not over the top. This is a $60 hotel with a $120 price tag.
Comment from Hotel Management
Jul 12, 2014 by socialmedia, Hotel Management
Thank you for your feedback and for the four star review. We did a complete property renovation in 2013 with all new beds, carpet, drapes, so I'm not sure if you have us confused with another property but I can assume you that we have updated all of our rooms and they look great. Thank you again for your comments. Jason Subbert General Manager
4 out of 5
Recommended
for Families
by A verified traveler

Posted Nov 29, 2013
Pros: Location
Cons: Make sure room is clean, price too high
Location: N/a
Room was not cleaned
Comment from Hotel Management
Jun 7, 2014 by socialmedia, Hotel Management
Thank you for taking the time to review our property. It disappoints me to read that your room was not clean when you checked in. Your feedback is what we need to show us where we can improve! Thank you and please give us another chance to prove that we can!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 27, 2013
Comment from Hotel Management
May 31, 2014 by socialmedia, Hotel Management
Thank you for the 4 star review! Please visit us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 27, 2013
Comment from Hotel Management
Nov 15, 2014 by socialmedia, Hotel Management
Thank you for the four star review and for staying with us.
5 out of 5
Recommended
for Everyone
by Jimfrom Chicago, IL

This Holiday Inn, Fairmont, MN

Posted Oct 10, 2013
Pros: Cleanliness, friendlyness, modern, well kept inn.
Cons: Fix the flapper in the toilet tank, rm. 161
Location: Fairmont is a very attractive small city. It is situated around five connecting lakes which are great for swimming, boating, etc. Great destination.
This H.I. is just off I90 and five minutes from downtown Fairmont. We stayed only one evening and did not see nor use the pool so we don't know about that. The room was squeaky clean, very well appointed, the bath with nearly too many towels, the usual little bottles of shampoo, etc., very quiet with little or no noise from other rooms or the sewage or water system. It was just steps from the parking lot. The staff was excellent and, wonder of wonders, the restaurant offered a huge variety of good food. Our selections were very good. The most recommended selection was Walleyed Pike!!!. This was a great stay, slightly spoiled only by a temporarily lost cellphone. The staff was alerted immediatly and kept us posted on their progress toward finding it. Turned up in our car, but we were grateful for the hotel's concern. Overall a very pleasant five star stay. Highly recommended.
Comment from Hotel Management
Apr 19, 2014 by socialmedia, Hotel Management
Thank you so much for your wonderful and detailed review. We are so pleased to hear all you positive feedback!.