Ratings based on 107 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Couples
by A verified travelerfrom Hotham Hill

Nice Hotel in the Victorian Alps in a snow resort

Posted Mar 24, 2015
Pros: It was quiet
Cons: Calyx me inebriens.
Location: Walk. Sleep Eat.
One can walk in the mountains. I am a Spartan . My speech is therefore described as laconic. I do not think I would do well in the United States of America.
5 out of 5
by Ben Duellfrom Australia - VIC - Regional VIC

Posted Feb 5, 2015
Need some service platters and salad bowls, otherwise well equipped
5 out of 5
by Wendy Rose Davisonfrom Australia - NSW - Regional NSW

Posted Jan 27, 2015
Pros: The hot tub on the verandah
Cons: Had to leave
Spectacular views, great walks, fresh air.
5 out of 5
by Anna McIntoshfrom Australia - VIC - Regional VIC

Posted Jan 5, 2015
Pros: Fantastic view from the hottub
Location: Away from it all
Facilities: Outstanding; Value: A steal; Service: Friendly; Cleanliness: Spick and span; A fantastic place to get away from it all
5 out of 5
for Families
by Lindsayfrom Gippsland

Relaxing off season.

Posted Dec 2, 2014 on Hotels.com
A nice quiet weekend for my wife and I. Great rooms. The spa was just wonderful after a day of bushwalking.
4 out of 5
by Michael Clearfrom Australia - VIC - Regional VIC

Posted Nov 19, 2014
Pros: Large Room, great views
Cons: Off season, maintencance in progress and "B" staff
Location: Away from it all
Facilities: Modern, Nice ; Value: Affordable; Service: Basic, Helpful; Cleanliness: Spick and span;
5 out of 5
by Amanda Unwinfrom Australia - NT - Darwin

Posted Oct 22, 2014
Pros: We got to see snow for the first time we absolutely loved every minute of our say.
Cons: Nothing bad to say
Location: Outstanding
Facilities: Top of the line; Value: Fantastic; Service: Phenomenal; Cleanliness: Beautiful; We would love to come back in the skiing season the kids loved it but unfortunately not enough snow to ski :-)
4 out of 5
by Usha Naidoofrom Australia - VIC - Regional VIC

Posted Sep 27, 2014
Cons: Poor service from chefs attititude at breakfast dinner chefs and last day breakfast chefs excellent
Facilities: Modern; Value: Costly; Service: Basic; Cleanliness: Delightful; Please vary menus and provide good vegetarian options
5 out of 5
by Rebecca Swintonfrom Australia - VIC - Melbourne

Posted Jul 7, 2014
Pros: Personal jacuzzi on balcony and full kitchen
Cons: We had trouble working out the room heating and not being able to stay longer!
Location: Perfect, Away from it all, Australia
Facilities: Brand new; Value: Great deal; Service: Good; Cleanliness: Delightful; Great deal with breakfast included, jacuzzi and lovely furnished apartment.
3 out of 5
by Sam Hillfrom Australia - VIC - Melbourne

Posted Jun 11, 2014
Pros: The view and fresh air
Cons: Broken glass next to spa and everything being shut the weekend before snow season. We couldn't collect our complementary drink from a closed bar.
Location: Good views
Facilities: Nice ; Value: Pricey; Cleanliness: Pleasant;
Comment from Hotel Management
Jun 11, 2014
Hi Sam, thanks for your feedback. I will pass your comments on. Our outlets are closed out of season and we do communicate this on our website, we are sorry you weren't able to experience Stingray or Bazaar - hope to see you again in-season :-) Monique, QT Falls Creek