Ratings based on 137 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler
Posted Apr 18, 2014
Pros: I enjoyed my stay. I was there for a workshop.
Cons: The room in the basement where we had the workshop was not good. The air did not move .
The room was wonderful and the beds were great. I was very comfortable in my hotel room.
for Everyoneby A verified traveler
Good amenities and service.Posted Apr 16, 2014
Pros: Very helpful staff. Room was clean & spacious.
Location: See Above
I found this on expedia, I had an early a.m. flight home so turned in my rental car the night before. The shuttle was prompt & a cab was waiting (pd by CI&S) at 5:30 a.m. Good restaurants to walk to, and an in house bar & comfortable lounge playng the NCAA Women's Basketball Final. Perfect for a solo unwind.
Jan 17, 2014
Thank you so much for taking the time to leave us such a great review! We are so happy that you enjoyed your stay with us and were able to enjoy some of the amenities we offer such as our in-house lounge. Our bar is open Monday-Fridays and is a great option for guests wanting to relax and watch sports! Our shuttle service is great for guests flying into Fargo and we are pleased you were able to take advantage of this option and enjoyed your experience. We hope to see you again on your next trip to Fargo!
for Everyoneby A verified traveler
Hotel ReviewPosted Apr 12, 2014
Cons: The price
Location: It is very convenient to the West Acres Mall and areal retail shops
We have stayed here many rimes and are always pleased
Jan 12, 2014
Thank you for taking the time to leave us a review. We are so happy to hear that you continue to enjoy staying at our hotel in Fargo. As you mentioned, we are conveniently located just three blocks from the West Acres Mall. We are also within walking distance of multiple restaurants, gas stations and a grocery store. We look forward to welcoming you back on your next trip to Fargo!
for Everyoneby Lou from Fargo, ND
Girls basketballPosted Mar 24, 2014
Pros: Location was perfect for what we were doing. Continental breakfast was good. Area were clean. Staff was great and responsive to needs.
Cons: Our toilet unfortunately needed unplugging each day we were there. We were gone most of the afternoon and our room was not cleaned or straightened up
Location: Shopping mall, greay restaurants, Fargodome 10 minutes away.
Location is close to great restaurants and the shopping mall. Room was a nice size and of course had the microwave and mini fridge. The temperature was hard to control. The neighbors shower was very loud! Trouble with the toilet -needed plunging twice. Staff was very responsive to needs, though.
Jan 25, 2014
We appreciate you taking the time to leave us a review! We are so happy that you enjoyed the location of our property as well as our rooms that each include a mini fridge and microwave. I do apologize for the maintenance issues you experience but I am pleased that the staff was able to assist in resolving those. Thank you again for sharing your comments and we hope to see you back on your next trip to Fargo!
for Everyoneby A verified traveler
Close to airport.Posted Mar 16, 2014
We were looking for a hotel close to the airport with park & fly.This hotel had these options so would recommend to future guests.
for Everyoneby Shelly from Canada
Front Staff Check-InPosted Jan 28, 2014
Pros: Your hotel was very clean, the remaining staff that we encountered throughout your hotel was excellent
Cons: Change the person who first greets you when you check -in
Location: The hotel is situated at a great location, we has access to a great variety of resturants and shopping was close
We arrived at your hotel around 2:30pm on Jan 17/14 to check in. I came in and approached your front desk, not once did the lady (with blonde hair) acknowledge me. I informed her i was here to ck in, she asked my named, typed it into the computer handed me a piece of paper, told me to fill it in, not once informing me of my room number, she continued to talk to her collegue and not once asked if i had any questions, Our friends were staying at the same hotel as us and we were trying to see if our rooms were close to each other, NOT once did your staff member offer to see if we were together or what she could do...apparently her conversation with her collegue was more important. Unfortunatley this is not a very good way to make a first impression
by CJ from Minneapolis
I Expected MorePosted Jan 21, 2014
Pros: The people.
Cons: See above.
I have stayed at Carlson propertiese before and was not disappointed' This time I was. The staff was helpful and courteous. The room was neat and in order'. SOUND could be heard from everywhere! Dishes clanking in the hallways, maids laughing and talking loud, laundry carts apparently being bumped into walls and the elevator my room was adjacent to. These factors come into play when I tell you I sleep in the afternoon and work in the evening. I write for newspapers and blogs and appear on radio programs. I will not stay at this facility again. I value my friends and will not suggest this facility to them. Should the question be put to me, I will detail my visit to the innquirer...friend or media outlet. Finally, the room was overpriced for Fargo, North Dakota CJ p.s. other hotels in the Fargo area where I have stayed were better.
for Getaway With Friendsby Ryan from Las Vegas, NV
Good little placePosted Jan 12, 2014 on Hotels.com
Nice little place. Nothing is far from anything in Fargo so the location is good. It has an intimate lodge-like feel. Rooms are clean but tiny. We needed a rollaway and had to rearrange the furniture just to make it fit. Free breakfast is always great. Overall, a good place.
Recommendedby DeeAnn Haase from Fargo, ND
Disappointed and Very UpsetPosted Dec 23, 2013 on Hotels.com
My sister and her kids came from South Dakota to stay overnight with me and the kids wanted to go swimming. The pool room was ice cold, which we were sitting in there with our jeans, sweater and shirt underneath. The pool was ice cold and couldn't be swam in. I talked to the lady at the front desk and she said the pool heater was shut off and I asked for a discount. She said she wasn't able to do this because the reservation was made online. I found this hard to believe due to the fact everything is almost done online now days and if you have a problem your card is credited back. I am asking for reimbursement for this stay.
for Everyoneby Murray from Canada
awsomePosted Dec 17, 2013
Cons: I don't think any thing ,keep up the good work
Location: shopping , site seeing ; rink, every thing .
This Hotel was great , very good location close to rinks,shopping good parking , clean rooms ,nice fire place, lounge was a nice touch . staff are very nice , they all deserve a 10 rating.,