Ratings based on 136 Verified Reviews
They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Not Recommended
for Families
by sam from texas
run down
Posted Jan 12, 2013
Pros: the staff was nice
Cons: hotel kinda run down
Location: i thought the location was awful
the hotel is not kept up its getting old and run down
2 out of 5
Not Recommended
for Everyone
by A verified traveler
Not very impressed.
Posted Jan 13, 2013
I was very disappointed in the overall experience. The restaurant was a disappointment also. The room smelled like rotten potatoes. The service was not very friendly:(
2 out of 5
Recommended
by Melissa
Disappointment
Posted Jan 6, 2013 on Hotels.com
The price of this room, close to $200.00 per night was not worth the stay that I experienced. The hot tub was not in working order, it was covered with boards, we were told it had been down for over a month by staff. The doors were thin and didn't go all the way to the floor, there was a 2 inch or more space under the door, very noisy hallways, not in a poolside room,yelling in the hallways at 2 in the morning. Carpeting was very dirty, needing to be replaced. Pool area was not well kept. Restaurant was overpriced, the buffett was $11.00 per person and the items on it were nothing that I haven't had as a free continental breakfast at other hotels, very dissappointing.
4 out of 5
Recommended
by A verified traveler
Posted Jan 12, 2013 on Hotels.com
It was Short and Sweet, we always stay at this Holiday Inn!
4 out of 5
Recommended
for Families
by A verified traveler
Posted Jan 9, 2013 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler
Family Holiday
Posted Jan 2, 2013
Water in shower was hard to adjust. Door was broken in 227. It seemed strange that beer was being sold in pool area with no Lifeguard on duty.
3 out of 5
Recommended
for Families
by Anita
Posted Jan 28, 2012 on Hotels.com
We stayed at the hotel for a Christmas present to our kids so they could enjoy the pool. We were very disappointed in the pool. I have never been in a pool that was so cold! The kids did not spend as much time in the pool as they would have liked. We did go to the front desk and they told us they were working on it..but it was still very cold the next morning. Not very impressed!!! At check out my husband did address the issue of the pool and got a $20 gift certificate for the hotel..but not sure we will stay there again!
4 out of 5
Recommended
for BusinessTravelers
by Sammy
Very nice but room service cleaning could be a lit
Posted Jan 19, 2012 on Hotels.com
Requested linen change and we noticed they turned the linens inside out. My 3yr old got ahold of a pen n left a couple marks. That's how we noticed the linens. The trash was placed all together on top of trash can. The larger items were placed back on the table when we returned. Other that that little incident with the room, the stay was very nice.
2 out of 5
Recommended
for Families
by Melissa
not completly satisfied
Posted Jan 7, 2012 on Hotels.com
They stay was okay. Found a dirty towel hanging with clean ones when we arrived. Disappointed there was so fridge in our room travelling with small kids you need something to keep things cold. Paid 30 dollars for 4 glasses of milk. The water in the pool was too cold for our 2 year old to play in.
5 out of 5
Recommended
for Everyone
by Dottie from San Diego, CA, USA
Great hotel...
Posted Jan 3, 2012
Pros: Pool area...rooms...friendly staff...great location from the airport...close to shopping.
Cons: Way to much bleach in the pool area. Hard to breathe and drys out skin. Needs to convert to bleach free agents for sanitizing.
Location: close to shopping and airport and freeway.
Great location....and easy to get to stores and attractions.Bowling alley, rollerskating...etc... Love the pool area and water slides...my only HUGE complaint is way to much bleach in the water and air...needs to convert to different bleach free agents..Love all the Christmas decorations.