Ratings based on 290 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom texas

Thieves And liars

Posted Apr 13, 2015
Didn't receive what i paid for. Horribe customer service.good cookies
3 out of 5
by A verified traveler

Posted Feb 23, 2015
Disappointed with cleanliness standard , the bathroom curtains were stained , the bathroom walls had old wall paper , room Capet was very old ,
4 out of 5
Recommended
for Business Travelers
by Yiyu

This traveler left a rating score only Posted Feb 1, 2015 on Hotels.com
5 out of 5
Recommended
for Couples
by Williamfrom Mesquite, Tx.

Weekend Get away !

Posted Jan 28, 2015 on Hotels.com
It was Great !
3 out of 5
Recommended
for Business Travelers
by Jeremyfrom OKC

Nobody's problem

Posted Jan 19, 2015 on Hotels.com
Check In was great. Love the cookie! Rooms were clean and adequate. One of our rooms had ants and some other garden bug in it...not a big deal we flushed the problem. At checkout when I notified the receptionist, they never apologized or seemed to care other than how to log the report in their system.
4 out of 5
Recommended
for Families
by Bruce

This traveler left a rating score only Posted Jan 17, 2015 on Hotels.com
4 out of 5
Recommended
for Personal Event
by Jonathanfrom Chicago

Nice hotel, OK location

Posted Jan 13, 2015 on Hotels.com
I enjoyed my stay during a busy time in Dallas (FCS and FBS National Championship Games' Weekend). This was one of the few nice 3-4 star hotels that had a reasonable price given the timing. The location from downtown was the biggest "turn-off" but there are several options to get downtown and to other relevant parts of the city. One day I took the DART to downtown as the hotel offered a complimentary shuttle to the DART station. I also used the complimentary shuttle to get to the airport. The cab service Uber was very useful for getting around as well. You need to call the Uber driver and tell them exactly where you are once you have confirmed the fare. My trips averaged about $19 when I used Uber (x) and I frequently used it to get to the Uptown neighborhood. The hotel in itself had all of the amenities that I needed and more than satisfied me, particularly considering the rate.
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Jan 13, 2015 on Hotels.com
3 out of 5
by A verified travelerfrom tx

Needs upgrades

Posted Jan 13, 2015
Have stayed here before with no problems.... This stay our first room's heating did not work.... Moved to another room but room keys were keyed for only one night, so the second day our keys didn't work. The staff was very apologetic about heat, the units are very old... No thermostat....just on or off... Which is either hot or cold.... Usually love the doubletree so maybe they will upgrade their heat/air conditioning systems.
3 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Jan 11, 2015 on Hotels.com