Ratings based on 1,367 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from dallas tx

Beware the hidden costs

Posted Jun 29, 2015
If you book through a third party, you cannot sign up for a loyalty program and get free WiFi. Otherwise very nice !
5 out of 5
Recommended
for Everyone
by A verified traveler from D

Very nice.. loved it.

Posted Jun 28, 2015
Will definitely stay again the dining and room were more than I expected. We enjoyed our stay greatly. The wait staff were very good and accommodating.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cookeville TN

Great place!

Posted Jun 26, 2015
This hotel has everything and only gets less than 5 for it's location. It's 20 minutes away from downtown and there is nothing walking distance from the hotel, but other than location it's fantastic! Great fitness center, huge clean comfy rooms, great on site restaurants and friendly staff make this an ideal place for meetings where you need everyone to be on site.
2 out of 5
Recommended
for Everyone
by A verified traveler

June 17-21, 2015

Posted Jun 22, 2015
Pros: Staff was awesome! Also smiling and very helpful.
Cons: Room too dark and small. Bathroom need remodeling.
Location: Poor location, nothing in walking distance.
Poor location, no shops or restaurant in walking distance. The bathroom was awful... need some remodeling. Pool area could use some uplifting. This Hotel does not worth the outrageous price. Despite all of the negative, the staff was very polite and helpful. Have a beautiful lobby and dining area. The toiletries was amazing.
2 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

No title

Posted Jun 22, 2015
The Room I was in stayed hot all night. The service was good. But the actual stay was great
5 out of 5
Recommended
for Everyone
by A verified traveler from atltanta

I was very comfortable sleeping

Posted Jun 20, 2015
Awesome!!! N nice Also I recommend Expedia traveler
3 out of 5
by A verified traveler from austin

Customer service not great.

Posted Jun 15, 2015
Customer service not great! The staff did not like I booked on Expedia even though I paid at hotel, they would not put my Omni loyalty number in.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel. Enjoyed stay very much.

Posted Jun 1, 2015
Pros: The buffet for the Guests, very nice.
Cons: Nothing but the weather.
Location: Location was a little far, but the shuttle service was excellent.
Had a very nice time. But the weather was really bad, I know out of your control.
3 out of 5
by A verified traveler from Washington DC

Lovely hotel in the middle of nowhere but highways

Posted May 21, 2015
Pros: It is a nice modern hotel with good facilities and rooms, though economies were made as in shower curtains rather than glass around the bath
Cons: Be careful to avoid a room near the lifts as you hear them all night even two rooms away.
Location: You can drive into Dallas or to the Airport in about 20 minutes and need to unless you like walking in an urban desert,
Once found amidst a spaghetti of highways, the hotel is very nice, but beware if you do not book through their own system (i.e. with Expedia) as they will refuse all frequent guest benefits even to Black level Global Hotel Alliance Guests (i.e. in the Discovery loyalty programme ). And be sure to check your credit card bills carefully later as I found 25$ added for which I have no explanation and did not sign). The check-in desk staff were very determined about about not giving frequent stay benefits and highly trained in passive aggression to this end.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arlington, TX

Anniversary

Posted May 18, 2015
Pros: Great location. Easy access. Good parking. The staff is excellent. Very attentive.
Cons: Have the restaurant open on the weekends. Have the Wine Thief bar stay open longer than 11 on a Saturday.
Location: We went to Del Frisco's for our anniversary dinner. It was about 15-20 minutes away. Galleria is the same. Just an overall great location.
Excellent hotel. Great location. We stayed on the 11th floor. It was our anniversary. If you're staying for your anniversary, be sure and tell them when you make your reservation and ask for the Anniversary Amenities. They will bring chocolate covered strawberries and champagne to your room complimentary. The staff is very friendly. We've stayed at more expensive hotels in Dallas and would choose this one over them anytime.