Ratings based on 495 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
97% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, breakfast was fair but expensive.

Posted Nov 20, 2014
The hotel is nice, clean and the staff are very helpful and considerate. The rooms are comfortable with nice beds and size. The breakfast is typical continental breakfast advertised as a full buffet and is an additional cost of 8.95.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom MI

Close in the area

Posted Nov 17, 2014
Hotel stay was excellent just the pool water wasnt so fresh needs to be changed daily or maintenance very often when large amount of people swim
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hoffman Estates, IL

In and Out

Posted Nov 13, 2014
Pros: location, clean, quiet.
Cons: I would think that a later checkout of more than a 1/2 hour on the weekend would be available.
We stayed only one night and was in the room only about four hours totally. We wanted a late checkout but was given 1/2 hour. Other than that the room and hotel was nice.
4 out of 5
Recommended
for Everyone
by A verified traveler

Local hotel for friends, family, and occasions

Posted Nov 11, 2014
Pros: The room size and cleanliness and price were very good.
Cons: Tell all your front desk staff to be more friendly all the times. Teach them to problem solve instead of 'we don't have' too bad attitude.
Location: Neighborhood hotel.
The hotel has no security personnel on site and they host many wedding stays where there is alot of drinking and noise in the parking lot at times with no one to chase them. The front staff was at times good and at times bad. The soap in the room was way too small. They ran out of Sunday newspapers at 7 am...or perhaps they had only a few to start with? They ran out of hot water for tea and apparently the at-that-moment closed bar/bartender was the only one who could figure out how to make more hot water (per the front desk on a Sunday night!). I stay at this hotel once or twice a year. It is generally a good experience. This time not so much.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel conveniently located

Posted Nov 9, 2014
Location: Great location in Farmington Hills. The Holocaust Memorial, shopping centers and restaurants close by.
The staff is very friendly and takes care of any concerns brought to them.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

A Hideaway in a Busy Suburb

Posted Nov 8, 2014
Pros: The room was clean and comfortable.
Cons: Improve lobby lighting, and get rid of moldy smell.
Location: Heading north on Orchard Lake Rd, there are several shops and restaurants. Twelve Oaks shoping is only a few miles west.
This hotel was a bargain in a normally high-priced area. Many hotels have moved to the Novi area leaving nothing in the 12 Mile/Orchard Lake area. I needed a hotel close to a medical facility. The room was clean and comfortable. The parking lot and lobby had an abandoned feeling about it even though as we checked out in the morning, there were several cars there. The lobby and halls smelled moldy which contributed to that feeling. Staff was fine. The only person we saw was the desk clerk. Still, it's a bargain if you need to be in that area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Detroit, MI

Excellent

Posted Nov 1, 2014
Pros: The pool and staff
Cons: Housekeeping knocked on my door and I told them I was still in bed, but after I got up and left they never came to clean the room or the bathroom
Hotel was very nice and clean, staff was pleasant and respectful and everything done in a timely manner. I love the pool and jacuzzi as well
Comment from Hotel Management
Nov 11, 2014 by Manager, Hotel Management
We are so pleased that you enjoyed your stay. Thank you for staying with us!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom las vegas

very nice hotel

Posted Oct 31, 2014
Pros: very accessible,close to a wide selection of food outlets and restaurants
Cons: microwave in rooms and include breakfast in the daily rate
very good experience but will be better if they find a way to include breakfast in the daily rate
Comment from Hotel Management
Nov 12, 2014 by Manager, Hotel Management
Thank you for the feedback regarding your stay with us. We do offer breakfast packages that include the room and breakfast. Feel free to inquire about them the next time that you stay with us!
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Michigan

Great hotel. Great location

Posted Oct 26, 2014
Perfect location - near main freeways. Welcoming staff, amenities were good.
Comment from Hotel Management
Oct 28, 2014 by Manager, Hotel Management
Thank you for the nice comments! We look forward to having you as our guest the next time that you are in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel - not new

Posted Oct 24, 2014
Good location right off 696 highway. Lots of parking - nice rooms -nice friendly employees.Quite with lighting
Comment from Hotel Management
Oct 28, 2014 by Manager, Hotel Management
Thank you for the feedback about your stay. We are so glad that you had an enjoyable visit!