Ratings based on 672 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
97% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Creepy

Posted Feb 21, 2015
The housekeeper stood outside my door for over a hour until company showed up and he knew i wasn't alone
5 out of 5
Recommended
for Everyone
by A verified traveler

Relaxing!

Posted Feb 9, 2015
Pros: The friendly staff.
Cons: The front door was broken. :(
Location: Multiple shopping strips and places to eat!
Just needed a night away, and everything was so peaceful. The room was very clean, and very comfortable. Everyone we saw was friendly, and the pool was very calm. We will now become repeat guests when we need a break!
1 out of 5
by A verified travelerfrom q

Shame on Radisson

Posted Feb 4, 2015
Dirty, outdated and deceiving a dnew g should not stay there
3 out of 5
Recommended
for Everyone
by A verified traveler

A FEW concerns

Posted Jan 27, 2015
Pros: Exclude the above-mentioned situations and I like this hotel.
Cons: Partial compensation for the above-mentioned situation (courtesy breakfast?). Housekeeping should have a real-time list of when quests check out!
Location: Location is nice - close access to interstate and traffic is not bad.
Upon check in, I noticed a "musky" smell in the room. It wasnt until the next morning that I stepped near the carpeted area of the vanity sink (with my socks on) and they (socks) became wet. I never used the vanity sink, but the carpeted area under this sink was wet and probably has been for some time. This was the origin of that "musky" smell. I am not sure how long the moisture was there, but mold is ALWAYS a concern. Upon departure, I let the front desk know about it and they never apologized and just stated that they would let maintenance know about it. This is ALWAYS the programmed response. . Also, I stayed on a Sunday night and there was not many other occupancies in the hotel. That still did not prevent housekeeping from trying to clean my room at 8:20 AM !!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wilmington NC

Great place

Posted Jan 26, 2015
Pros: Everything
Cons: Monitor the closing of the pool. We had a pool side and it was noisy after 11
Location: not sure, just stayed one night
Great experience. Clean, nice staff. Highly recommend
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mississauga, ON

Good People ... Place Needs Work

Posted Jan 25, 2015
The staff at the Radisson were very good on all shifts. The facility itself, though, needs some work. Wallpaper is starting to peel, paint needs to be touched up. Overall a good stay, but with a refreshed interior it could have been a great stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel very accommodating

Posted Jan 21, 2015
Booked as a package deal and loved the hotel. It was very nice and clean. The pool/spa was great. The hotel staff was extremely generous and accommodating.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom grand rapids,mi

Nice hotel with convenient location.

Posted Jan 12, 2015
Pros: Location and quality.
Cons: Cool down the rooms.
We've stayed here twice now and our pleased with the room and location. Friendly staff and romm is clean and large. Only issue we have is the rooms are much warmer than we are use to. Only option to cool it down more would be running the air in the winter. Overall is a good stay.
1 out of 5
by A verified travelerfrom D

Not good

Posted Jan 8, 2015
The front desk was very rude when we checked in she was taking her time then gave us keys that didn't work, she also gave us keys to someone else room.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom petoskey

Cold icy night

Posted Jan 7, 2015
Pros: Room never warmed up and bedding was minimal.Pool area hot tub was dirty & Itchy after getting out. This place has just been taken over by Radisson.
Cons: Parking lot needs lighting on beat up side of entry road.
Slow Sunday night staying in town to avoid traveling during ice storm.