Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
3.8 Room cleanliness
3.2 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
by Davefrom Fenton

Just OK

Posted Aug 1, 2014 on Hotels.com
Kind of boring, not much to do within walking distance, plenty of R&R .The Pool was overtaken by 3 families with 6-7 little screaming kids. They should have stayed in a motel.
1 out of 5
Recommended
for Personal Event
by A verified traveler

Beware!!! Money hungry owners!!!

Posted Jan 22, 2014 on Hotels.com
Owner(s) are inconsiderate and liers!!! Never again will I even consider giving another dollar to these people... Hope they found it beneficial to reserve the right to not cancel our reservation (due to hospitalization) just like I reserve the right to this write this review!!! Could be a nice place but the customer service over the phone was terrible and then hearing every excuse/lie why they can't do something was enough for me I called the agent in charge of the listings and was given the complete truth that the owners could not seem to pass on to me as a customer!!! Beware !!!! Not a place I will ever consider resting my head
3 out of 5
by Denisefrom Chicago

Problems with reservation

Posted Nov 4, 2013
Pros: Very nice decor, comfy beds and good breakfasts. Water and soda and a tasty snack mix were readily available.
Cons: One of my sisters and I tried the hot tub but couldn't get the temperature above 89 degrees. We mentioned the issue to the innkeeper the next day.
Location: This area is about 1.5 hours south and slightly west of St. Louis. We spent a beautiful fall day at Elephant Rocks, Johnson Shut-in, Taum Sauk.
Plain & Fancy is in a great location for checking out Elephant Rocks, Johnson Shut-ins and Taum Sauk Mountain. The B&B's setting is appealing, with a creek in back, a fire pit, patio with table and chairs and a hot tub. The interior is charming and nicely vintage. Our problem started when I arrived with my three sisters for a stay in the Rhett Butler suite and the otherwise sweet innkeeper said she was expecting only two guests. What? I had talked to the innkeeper two weeks before our arrival to confirm all the details. I also had a printout of my Expedia confirmation for 4 people and a "paid in full" receipt (I am a planner!). But the owners airily announced that we would be on the hook for an additional $60. I got on the phone immediately with Expedia, fought my way to a manager got a promise of a $60 credit to my charge card. Also: The frame on the foldout couch in the Rhett Suite was broken. There was some alarming talk about trying to "prop up" the bed before a nearby room was made available at no charge. The issue for my sisters and me was the owners' attitude that the four of us were getting away with something, which created an uncomfortable vibe. At checkout, the owner announced that the website for B&Bs would make up the difference. I tried to show her the Expedia receipt but she was not the least bit interested. My sisters and I really enjoyed the area but the hassle with the folks at Plain & Fancy put a lot of negativity into the trip.
5 out of 5
Recommended
for Overnight Stay Before Destination
by A verified travelerfrom Arkansas

Perfect Getaway!

Posted Sep 29, 2013 on Hotels.com
This was the perfect, relaxing place to stay. My husband and I stumbled upon this B&B and we will definitely be back! The hospitality, cleanliness, everything was above and beyond.