Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board
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Reviews of Super 8 by Wyndham Potosi

2 out of 5
Super 8 by Wyndham Potosi
820 E High St, Potosi, MO

Reviews

7.0

Good

Rating 10 - Excellent. 56 out of 289 reviews" "
Rating 8 - Good. 105 out of 289 reviews" "
Rating 6 - Okay. 55 out of 289 reviews" "
Rating 4 - Poor. 45 out of 289 reviews" "
Rating 2 - Terrible. 28 out of 289 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Christine

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property was in poor condition. Our room had only one drinking cup. We found a pair of used socks in our bed. Very limited options for breakfast (waffles, cereal, & sweet rolls). The orange juice was terrible (tasted rancid).
Stayed 1 night in Apr 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from manager on Apr 7, 2024
thank you very much for your feed back. we appreciate to you.

2/10 Terrible

Jennifer, Chillicothe

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from manager on Mar 12, 2024
thank you very much for your feedback. we are taking very positive your concern. we will definitely see that for next visit. see you next time. thank you very much again

4/10 Poor

Ashley

Stayed 1 night in Feb 2024
Response from manager on Apr 3, 2024
thank you very much you feedback

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't have high expectations when I booked because it was the only choice for this town. But, the lady who checked us in was very polite and helpful, owner(I'm assuming) was friendly. The room was clean and warm. Bed was comfortable and the pillows were good and there was 4 on the bed. Tv worked fine as well. No bugs seen, I was on the second floor. Don't expect the Ritz, but I've paid much more for less. Could use some eggs/meat for breakfast but waffles and cereal were fine.
Stayed 1 night in Jan 2024
Response from manager on Mar 12, 2024
thank you very much for your positive feed back. we see you next time. thank you very much again

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities
I was completely satisfied. Thank you for a clean room.
Stayed 1 night in Jan 2024
Response from manager on Mar 12, 2024
thank you very much your feedback.

2/10 Terrible

Ashley

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There where people slamming things around all night called management and they did nothing about the issue. It was like these people could just do whatever they wanted with no regards to anyone else who was staying in the hotel and the manager didn't do a thing about it. We had requested a room inside because we didn't not like the door being outside of the building and the manager again refused our request. I was not happy with anything about my stay there and I do not think we will ever return to this location again
Stayed 1 night in Dec 2023
Response from manager on Dec 18, 2023
we are sorry for that . we will take your feedback as a concern. we will take care very well your next stay. thank you very much

4/10 Poor

Jason

Liked: Staff & service
Disliked: Property conditions & facilities
Response from manager on Mar 12, 2024
thank you very much your feedback. we are taking your review very positive. thank you very much. see you next time.

2/10 Terrible

Kim, Clever

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were half clean
Stayed 3 nights in Nov 2023
Response from manager on Nov 29, 2023
thank you very much for your feedback. we are appreciate your time and we are taking positively. we will do best in your future stay. thank you very much once again

10/10 Excellent

Donald, Pevely

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, and easy parking.
Stayed 2 nights in Nov 2023
Response from manager on Nov 27, 2023
thank you very much your feedback

6/10 Okay

Greg

Liked: Staff & service
The hotel gave great value for the price. The room lighting was a bit lacking, perhaps they use low wattage bulbs to save on electricity?
Stayed 3 nights in Nov 2023
Response from manager on Nov 12, 2023
thank you very much your feedback. we are taking your concern very positively. we will work on it. thank you very much see you next time.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from manager on Nov 12, 2023
thank you very much your feedback

4/10 Poor

Pina

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Carpets worn out, sheets didn't fit properly, not very clean, poor lighting, outside doir didn't work properly
Stayed 4 nights in Nov 2023
Response from manager on Nov 7, 2023
thank you very much your feedback.

10/10 Excellent

Audrey

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from manager on Oct 23, 2023
thank you very much your feed back. we appreciate you. see you next time thank you very much

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
For the price this was a great stay. The bed was more comfortable than we thought it would be, the staff was friendly and the property was clean. Location was great too with lots of restaurants around.
Stayed 2 nights in Oct 2023
Response from manager on Oct 13, 2023
thank you very much your positive feedback.thank you very much

4/10 Poor

Mike

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was absolutely DISGUSTING. Nothing looked, felt, or smelled clean. I will never stay at this place again. The lobby appeared clean so I "assumed" the room would be clean. There was several (As many as 10) cigarette burns in the recliner chair. Finally went to buy air freshner but it wasn't enough to help. Free breakfast is also a joke. Go to McDonalds. Free is too expensive for this place. Sorry...
Stayed 1 night in Oct 2023
Response from manager on Oct 12, 2023
thank you very much your concern. we are taking positive way. we will definitely work on it. thank you very much

4/10 Poor

David, Morganfield

Stayed 1 night in Oct 2023
Response from manager on Nov 7, 2023
thank you very much you feedback.

8/10 Good

Nancy

Traveled with group
Liked: Staff & service, room comfort
My sister and I booked the last room for a Saturday night. The front desk gentleman was very friendly. The room was fairly clean. The bathroom could have used a good scrubbing and a new shower curtain that wasn’t moldy. Not too much for breakfast except cereal, waffle or danish. The outside entrance to the 2nd floor was not locked and had a piece of duct tape over the latch. Not too safe. I’ve stayed at a lot better and somewhat worse.
Stayed 1 night in Oct 2023
Response from manager on Oct 12, 2023
thank you very much your feedback. we appreciate you. we will serve best next time. see you again. thank you very much

2/10 Terrible

fernie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
the room was nasty, Matress cover was dirty, no plug ins the one plug we has was almost falling out the wall/ one towel and one wash cloth for two people. . carpet was dirty we will never stay there again. My wife sit down in the chair and almost fell in the floor.
Stayed 1 night in Oct 2023
Response from manager on Oct 12, 2023
thank you very much for your feedback. we are definitely take a positive. we will improve our property. thank you very much see again thank you

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities
Very close proximity to several eating establishments that was very handy
Stayed 4 nights in Sep 2023
Response from manager on Oct 2, 2023
thank you very much your positive feedback. also you are encouraging to us to do better serve you. we see you next time. thank you very much once again see again. thank you

4/10 Poor

Robin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Sadly this is the only hotel in Potosi.
Will not be back. Carpet was filthy, bedspread was dirty. Sheets had spots, towels were old and worn. Hair that wasn't ours in the shower. Woke up with my back hurting. There was not a fire alarm in the room and there was an open pocket knife in the bedspread. TV reception was very bad. Needless to say we cut our trip short.
Stayed 2 nights in Sep 2023
Response from manager on Oct 2, 2023
sorry for inconvenience. I am so sorry for that. next time serve you . better. we will not disappoint you we will definably upgrade ours housekeeping cleaning process. thank for your concern.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice
Stayed 1 night in Sep 2023
Response from thank you on Oct 2, 2023
thank you very for appreciation. it means a lot for us . we will do our best next time also. see you next time.

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from manager on Oct 2, 2023
thank you very much your feedback. we appreciate that. see next time. we serve you better.thank youmanager

10/10 Excellent

Kelly

Stayed 1 night in Sep 2023
Response from manager on Oct 18, 2023
thank you very much your feedback. see you again. we will serve you better. thank you very much

6/10 Okay

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nothing fancy but clean and it’s a bed. Breakfast and coffee are subpar. But, the price was right.
Stayed 1 night in Sep 2023
Response from manager on Sep 23, 2023
thank you very much your feedback. we are appreciate you. we see next time. we will trying to best for you.thank you

8/10 Good

James

Stayed 1 night in Aug 2023
Response from manager on Sep 20, 2023
thank you for your positive feedback. we are appreciate to you. thank you very much . see you again.

4/10 Poor

Gerald

Disliked: Cleanliness, staff & service, property conditions & facilities
Negative: Facility was not clean. Room did not contain basic amenities—cups, ice bucket, shampoo, sufficient towels. Bedding sheets and pillowcases appeared to be inadequately laundered. Room carpet not very clean as the soles of my clean white socks appeared dirty after walking on the room carpet for about 15 minutes. Positive: TV worked. Room rate was satisfactory
Stayed 1 night in Jul 2023
Response from manager on Jul 19, 2023
sorry for inconvenience in your room. we takes your feedback. we are trying our service more effective. thank you very much your feedback. see you again your next visit. we happy to serve you next time.thank you very much again. see again.

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from manager on Jul 18, 2023
thank you very much i am very appreciate your feedback. see you again.

4/10 Poor

Timothy

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Upon arrival, my initial impression was, "It's a Super8 and it looks like every other Super8". You enter the lobby and it was neat and clean but a little weather worn. The staff were very friendly and check in was fast and uncomplicated. This was the best experience of the stay. When I arrived at my room, it was hot, drab and musty smelling. I had to leave immediately for a meeting so I thought, "I'll turn on the AC and get some air moving and it will be okay". I turned it on, placed my items in the dresser and left. Upon returning many hours later, I found the room cool but now it smelled like musty cigarettes. I guess it was an old smokers room. At least it was cooler. All the bulbs are very small so even with the majority of lights on, the room is still very dim. I went and turned down the bed and there was my next surprise. Either housekeeping didn't change the linen or they did a horrible job of making the bed. Also, the sheets were so worn that they were threadbare in several places. The pillows were no better and were many years past their useful life. Fortunately for me, this isn't my first go round so I always have spare bed linen and a pillow in my vehicle. The carpet did look vacuumed but based on the bed, I decided to keep my shoes on. Next, time for a shower before bed. The bathroom was clean but poorly lit. At least the towels and shower were clean. I didn't expect a Marriott level of hotel for the price I paid, but I did expect a clean room. I won't be back.
Stayed 2 nights in Jun 2023
Response from manager on Jun 22, 2023
thank you very much your feed back.. we make sure improve our service. sorry for your inconvenience. we are just making sure next time. we see you again sir. we are understanding your values.thank you very for your timemanager

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice clean rooms, staff was friendly and helpful
Stayed 2 nights in May 2023
Response from manager on May 12, 2023
thank you very much your feedback. we see you again.

8/10 Good

Jason

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I loved the staff and hospitality of this Motel 8. There always there to help.
Stayed 5 nights in Apr 2023
Response from manager on May 2, 2023
thank you very much your feedback. we are thankful to you. we see you again thank you very much your time

4/10 Poor

Lisa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good service, room not great
Service was good, polite. Room smelled musty, cigarette burns in comforters, bathtub could use a good scrubbing. I knew I was not getting a top notch room but hoped it would not smell bad.
Stayed 1 night in Apr 2023
Response from manager on Apr 19, 2023
thank you very much. i am glad to here that kind suggestion. we can improve our property. sorry for inconvenience. we see you again. thank you very much

2/10 Terrible

Timothy

Stayed 1 night in Mar 2023
Response from manager on May 11, 2023
thank you for your feedback. thank you very much see again.

10/10 Excellent

Greg

Stayed 1 night in Mar 2023
Response from manager on May 2, 2023
thank you very much your feedback

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy beds and staff is friendly!
Stayed 1 night in Mar 2023
Response from manager on May 6, 2023
thank you very much for your response. we see you again

10/10 Excellent

Linmarie, chapel Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from manager on May 11, 2023
thank you very much we see you again

4/10 Poor

Byron

Disliked: Property conditions & facilities

8/10 Good

Aaron

Stayed 1 night in Mar 2023

6/10 Okay

Linda A

Traveled with family
Disliked: Amenities
We didn't need housekeeping but, if we needed it would be an extra charge. (Only stayed one night.). Sink was very slow draining. Room was clean when we got there.
Response from Hotel manager on Jan 16, 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to where I had to be the next morning
Response from Hotel manager on Dec 27, 2022
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Good

Melinda

Liked: Staff & service, amenities, property conditions & facilities
I did not like the fact that the doors did not shut properly and they did not lock properly
Stayed 3 nights in Nov 2022
Response from Hotel manager on Nov 24, 2022
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 Good

Myra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
From other reviews, I didn't expect to like this hotel. I was short on options, so I booked it anyway. I arrived late and left early, BUT I was so pleased to find that my earlier judgments were wrong! It's not a resort, but I didn't pay resort prices. I paid for a safe, clean place to sleep. It was cold outside, but the room was warm, the sheets were soft, and the shower was hot. The TV remote worked without needing a media PhD. There was no alarm clock, but I use my phone anyway. The only negative thing for me was the $100 deposit "in case of damage or missing things". I paid it in cash, so at least I got it back immediately when I checked out.
Stayed 1 night in Nov 2022
Response from Hotel manager on Nov 24, 2022
Dear Guest, Thanks for the stay and great feedback. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we are so we can get better. If we let you down, I apologize. We have taken note of these comments to make sure we do better than ever for future guests.Sincerely, Hotel Manager

6/10 Okay

brian

Stayed 3 nights in Nov 2022

4/10 Poor

James

Disliked: Cleanliness, amenities, property conditions & facilities
I don't know why I stay here. It gets worse every time. Rooms just keep getting dirtier. PTAC is filthy; the filters have probably never been cleaned. The bathroom is pretty disgusting. For the price they have the gall to charge, it is abysmal. For $39 it would be "okay".
Response from Hotel manager on Nov 9, 2022
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 Terrible

Pamela

Traveled with family
Disliked: Staff & service
I booked for Potosi Wisconsin. Unfortunately Travelosity booked un in Potosi Missouri. Neither the motel or Travelosity were of any help
Stayed 1 night in Oct 2022
Response from JS on Oct 19, 2022
Thank you so much for your feedback. But these types of third party reservations are prepaid so only Travelocity has authorization to cancel the reservation. We do not have authority to cancel or change the reservation. Sorry for the inconvenience.

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

Glenda

Liked: Room comfort
Non smoking room reeked of cig smoke
I always get a non smoking room but the first room I got reeked of smoke as soon as I opened the door. Thankfully there's another room available on 2nd floor that is a non smoking room.
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dated and dirty but staff seemed nice.
I was required to put down a $100 deposit. They said they wouldn’t refund it to my credit card for 1-2 weeks. I used cash and they said I could get it back when I checked out if there were no issues. They gave it back to me when I checked out without even checking the room. When we walked in the temp in the room was probably around 80 and smelled horribly musty. The room had two towels, two hand towels and two wash clothes several of which were stained. The carpet around the edges was dirty and the carpet trim/molding around the walls were coming off. The shower curtain rod was hanging weirdly and the rod in the shower was coming off. There was black mold around the top of the shower. The bathroom floor was dirty around the edges. We checked beds thoroughly for bed bugs and didn’t see any signs of them. There were smudges on the walls and pen marks on the sheets. The room cooled down nicely. We didn’t hear anyone else and the staff were nice. The hallway smelled of marijuana and the hallway carpets were very worn. The breakfast consisted of two cereals, toast, packaged cinnamon rolls, juice, milk, apples and a waffle machine. If there would have been a different hotel, I would have booked the other.
Stayed 1 night in Jul 2022
Response from Hotel Manager. on Aug 1, 2022
Dear Guest, Thank you for taking the time to write a detailed review about your stay. This helps us understand the areas with opportunities for improvement. We appreciate you pointing out the positive things. And in regards to the negative aspects, we definitely need to address them right away. We truly do work hard to provide an exceptional service and looks like we dropped the ball during your stay. We urge you to give us another opportunity during your next visit to Potosi. We assure you it will be worth your time. Sincerely, Hotel Manager.

4/10 Poor

Edward

Stayed 1 night in Jul 2022

8/10 Good

Gerald

Business traveler
Liked: Cleanliness, staff & service, amenities
Conveniently located at an intersection with four fast food restaurants, a steak house and a grocery store within a short walking distance.
Stayed 1 night in Jul 2022
Response from Hotel Manager. on Aug 1, 2022
Dear Gerald, Thank you for taking the time to give us your feedback. Our location is truly convenient and glad you took advantage of the available food options nearby. We look forward to welcoming you back in the future! Sincerely, Hotel Manager.