Ratings based on 232 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
91% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom De.

No Information

Posted Apr 28, 2015
Pros: It was clean, the staff was very informative.
Cons: Rooms should have information I mentioned above.
No TV channel guide in room, had to call front desk and go and get one. No information about local area, or near by places to dine. No information about complementry breakfast, had to call front desk to find that out. Over all, not having infromation about the inn is very annoying.
2 out of 5
by A verified traveler

Say they are dog friendly. Charged $30 for dogs.

Posted Apr 8, 2015
Front desk employee was rude about dogs. After driving for 14 hrs we were in no mood for rudeness. Gave her the undisclosed pet fee just to shut her up. Pretty sure we won't be using expedia again or staying at a quality inn.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rockville, Maryland

Restful stop onbourcway to Maryland

Posted Apr 4, 2015
Hotel had many dining options very close. Beds are extremely comfortable and nice breakfast included in hotel rate. Staff was friendly and helpful. Our cat loved it! We will stay again in our future travels.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom MD

Right off the Interstate

Posted Mar 20, 2015
Pros: Proximity to I-95.
Cons: The access door closest to my room did not work with the key card.
Location: Not much to do, but good for an overnight turnaround.
Adequate for an overnight stay. A few good restaurants close by. Very convenient to I-95.
1 out of 5
Recommended
for Couples
by joannefrom Fayetteville, NC

Horrible customer service

Posted Feb 24, 2015 on Hotels.com
I made a reservation and received confirmation of reservation and of payment being applied. We made the necessary arrangements and rush to the location. I was told by front desk representative (Kevin) That the holiday inn does not accept reservations from Fayetteville, NC residents only out of town customers. I was past being upset especially since I was never told and how can a hotel refuse a customer stay. They did not know if I was faced with a crisis and needed a temp stay or cared. They did not offer another room or solution, they just told us that they could not assist. While we were standing there I witness the same agent, Kevin offer and give the last king size room to a lady and never asked if she was a resident.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2015
Only thing not warm enough for me like a lot of heat when it's cold
3 out of 5
Recommended
for Families
by Brandonfrom charleston

Good for a cheap short stay

Posted Feb 5, 2015 on Hotels.com
Checking in went smoothly. The locks are opened by holding the room key over them. The locks don't always pick up the card key and there aren't any lights to indicate when the door has ununlocked so listen for the click. Rooms were clean and comfy. The staff was cool. The complimentary breakfast was lacking but it was free.
4 out of 5
Recommended
for Families
by THAMIELfrom Brazil

Very good

Posted Jan 5, 2015 on Hotels.com
Very nice for travelers... Comfortable rooms, hot, fresh and free break fast. Nice staff. Lots of restaurants close by.
2 out of 5
Recommended
for Families
by A verified traveler

Passing Through

Posted Jan 3, 2015 on Hotels.com
Just passing through; OK for family with expectations in line with rate.
4 out of 5
Recommended
for Everyone
by A verified traveler

good

Posted Jan 3, 2015
Not very friendly receptinst at the night shift but nice one at morning