Ratings based on 25 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
by Tom from Ohio

Very pleasant stay

Posted May 14, 2014 on Hotels.com
The hotel is older but well maintained. The breakfast was good and the beds were very comfortable. Overall, a very nice two day stay.
5 out of 5
Recommended
for Everyone
by Daniel

Older but nice

Posted Mar 29, 2014
Great staff. Clean older hotel. I will stay here every time I am in the area.
Comment from Hotel Management
Apr 1, 2014 by Steve, Hotel Management
Thank you for your review of our hotel. We look forward to seeing when you are back in Spring Lake. Steve W. Starnes General Manager
2 out of 5
by A verified traveler

Not worth the price!

Posted Mar 13, 2014
Pros: Liked the amenities - breakfast and a fitness center on the main floor, and a microwave and mini fridge in the room.
Cons: Lighting, more blankets, quieter shower, more assistance at the front desk
Location: Close to exit of Fort Bragg
I couldn't believe what I was paying for this disappointing hotel stay. It looked like it was going to be okay from photos, the outside appearance, and the lobby, but that was it. Only 2 of 5 lights worked in my room, one of which buzzed constantly. The shower was so loud it left my ears ringing when I turned it off. I slept horribly: the air was stale, the conditioning unit was loud, and only a thin blanket was provided with the sheets on the bed instead of a comforter. The room also had carpet stains and traces of mildew stains on the wall/ceiling coming from the bathroom.
Comment from Hotel Management
Sep 13, 2014 by Steve, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Near Ft. Bragg. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the quality of the bedding, hvac units and ambient air,. . We are currently in the process of renovating all of our guest rooms. Part of that renovation is replacing the older PTAC units as well as all bedding, drapes , carpet and furniture.. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Spring Lake. Kind Regards, Steve W. Starnes General Manager Sleep Inn & Suites near Ft. Bragg
Comment from Hotel Management
Mar 16, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Near Ft. Bragg. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the quality of the bedding, hvac units and ambient air,. . We are currently in the process of renovating all of our guest rooms. Part of that renovation is replacing the older PTAC units as well as all bedding, drapes , carpet and furniture.. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Spring Lake. Kind Regards, Steve W. Starnes General Manager Sleep Inn & Suites near Ft. Bragg
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Dec 11, 2013 on Hotels.com
Comment from Hotel Management
Apr 5, 2014 by Steve, Hotel Management
Thank you for taking time to rate our hotel. We always look forward to feedbck from our guests. Your feedback helps us to continually improve our hotel and helps us to ensure that every guests has a pleasant stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 3, 2013
Comment from Hotel Management
Sep 6, 2014 by Steve, Hotel Management
Thank you for rating our hotel.
Comment from Hotel Management
Mar 4, 2014
Thank you for rating our hotel.
5 out of 5
Recommended
for Business Travelers
by Jose from Tampa

Awesome!!!

Posted Sep 14, 2013 on Hotels.com
Everything was perfect!!! Love it
Comment from Hotel Management
Apr 5, 2014 by Steve, Hotel Management
Jose Thank you for your kind words and we look forward to seeing you on your next vist to Spring Lake. Steve Starnes, GM
4 out of 5
Recommended
by roges

Posted Sep 6, 2013 on Hotels.com
Comment from Hotel Management
May 17, 2014 by Steve, Hotel Management
Thank you for rating our hotel
4 out of 5
Recommended
for Business Travelers
by Moe from Newport News

Great stay

Posted Sep 3, 2013 on Hotels.com
It was a great stay for the money comforter was stained and Handle to shower door was missing
Comment from Hotel Management
May 17, 2014 by Steve, Hotel Management
Thank you for your feedback regarding your stay at the Sleep Inn - Spring Lake. We have purchased new linens and have repaired the door handle. We hope to see you again on your next visit to Spring Lake.
4 out of 5
Recommended
by Katie

This traveler left a rating score only Posted Jul 29, 2013 on Hotels.com
1 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jun 11, 2013 on Hotels.com