“Impressed with service”

We checked in fairly late at night with a rather large group of people traveling together and the counter staff were very efficient, pleasant, knowledgable, and helpful. The hotel itself is not new, and shows some signs of wear, but it was very clean, very comfortable, and very pleasant for an overnight in Brasilia. It is an apartment style hotel, so the rooms are quite spacious and well equipped. The price we got on Expedia was great! One of the best recommendations is this: one of our group left her camera on the patio of her room, and when we called the hotel late the next day, they located the camera and sent it immediately by courier to our next location. We were very pleased with their service and their integrity. I would recommend this hotel just based on that experience!

“Very happy with this choice”

Was thinking about the other Mercure (next block!) but chose this one based on reviews. Despite minor glitches, my friend and I were very happy with this choice. The restaurant closed early the one night we wanted to use it and the sister hotel's was also closed due to a plumbing problem! But the room was great - two rooms in a small suite actually - comfortable and totally clean and modern. By my British standards, it was nearly luxurious. My moan: WiFi should not cost 35 reais a day (so we didn't use it). Note: ALL the hotels are in more or less the same location (north side or south side of the main road) so there is no point in making a choice based on location. They are all next to each other anyway.

“Best option in Brasilia (I've tried them all)”

The Mercure Lider is the best value for the money in Brasilia. I've spent months in Brasilia Hotels and seen every hotel in and near the city center. The Gold Tulip Alovorada is a nicer hotel on the lake, but the internet is insanely expensive and really slow. Tyrp and Melia nearby are alos nice, but again suffer from terrible and expensive internet access and miserable tiny pools. The Mercure Lider (White Mercure) is next door and not to be confused with the other more expensive (and not as good Brown Mercure). Book in advance as this hotel is often booked out on weekdays (as are all hotels in Brasilia) and rates can vary drastically based on availability. The hotel pool is great from Mondays to Fridays, but gets filthy by Sunday afternoon as its only cleaned once a week. Room service is great. Buffet breakfast is cheap (15BRL) and a decent selection, good coffee. The best thing about this hotel is the fast internet access. Two room styles, the only difference is size, not worth the expense unless you really need the extra space. Highly reccomend for Brasilia stays over all other hotels in Brasilia. I have seen or tried every hotel in this souless city!

“Good business hotel in central Brasilia”

I have stayed at this hotel many times, if you book in advance it is the best value good quality hotel in central Brasilia. The Golden Tulip Alvorada on the northern arm of the lake is vastly superior though generally slightly more expensive. The best rooms are the ones futherest away from the noisy highway on the south side of the building. They have standard and delux rooms, the only difference being the delux are slightly larger.

“Starting to show wear”

Clean and comfortable hotel but I was surprised that it was not possible to bowwor a clothes iron... apart from this, a reasonable business hotel despite the high price.

“TERRIBLE - THE WORST EVER - SPARE YOURSELF”

This place rated as 4 stars is a dump. Just horrible, At first I was shoveled into a dirty room, with a smelly toilet, and serious stains on the carpet. After complaining and waiting I did get an marginally acceptable room. The Internet connection (they advertise as having hi-speed Internet in the rooms) was slow to the point of being unuseable. For a $20 or so a day premium you get a barely servicable Internet service. (So I racked up about $80 in unexpected charges). I had to call a few times to get that working. The desk staff were curt and unfriendly. The guy who ran the concession stand in the lobby was the only remotely friendly person in the place except for some of the maids. The restuarant was a joke as well. I HATED THIS PLACE!!!!! WORST EVER!!!!