Ratings based on 495 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom Atlanta, GA

Unexpected surprise

Posted Mar 22, 2015
Pros: The view from our room was great. Also loved the easy access to the beach.
Cons: A little more knowledge of all amenities. Startled the first night by the Turn Down Service since we were not expecting someone to come in our room.
Location: We went there to see the Concourse de Elegance.
We had a lovely time at the Amelia Plantations. When we arrived we were upgraded to a suite. The rooms were large and roomy. Also we could have stayed at the hotel and never leave due to all the great restaurants, pools, beach, and shopping. We plan to go back again.
2 out of 5
by A verified travelerfrom Dallas

The Ritz must be sold out if staying here.

Posted Mar 18, 2015
Pros: the breakfast buffet was the only nice thing.
Cons: The place is a dump. They are milking it for as long as they can. If they want more than 180 a night i would definitely look elsewhere.
Location: Southern tip of island. Fernandina Beach is about a 10 minute drive.
Stayed here during the Amelia Concours car show - this means that the prices are inflated 100% to start off with. Right at the security gate is where my issues began; the guard would not let me park my car with car trailer on the property. He told me i had to park it on a designated lot up the road which i then did. That lot was a public beach parking lot with no lights and no security - not cool when parking Concours ready cars. When i spoke to the manager on duty that night he told me there is nothing he can do for me. The room: stayed in one of the ocean view villas. well, it had the view of a sand dune. behind it which was not visible was the ocean. the pillows were made out of foam and the mattresses had actual springs in them still which popped when rolling over. there were also ants that marched through my room. they kept to themselves but still irritable when paying so much. the maid service did also not come by at the villas. forget using the villa phone - all you get is a busy signal whether at 9pm, 8am, noon or even at 3am. i had to go to the front desk (a maze of a path from the villa) to demand the service. All in all it is a terrible hotel. Outdated everything. The villa seemed like a huge Motel 6 quality apartment. If you have to be on that island, go with the Ritz - if you do not want to spend that money i would recommend staying somewhere cheap off the island - where at least you dont have to pay a lot for such terrible accommodations.
5 out of 5
for Everyone
by A verified travelerfrom ohio

Posted Mar 15, 2015
Pros: Staff were all friendly and helpful. Great location, beautiful beach views. Breakfast buffet was of high quality.
Cons: Within the resort road signs could perhaps be larger and clearer.
It was early evening when we arrived and getting to the hotel itself past the gates was a bit difficult due to the confusing signs which were all writ small. Probably a small price to pay because when we finally found the hotel we were impressed by the attentiveness and friendliness of the staff. Our room had a beautiful view of the ocean, the beds were really nice and comfy, the fridge and safe were welcome amenities. The shower stall though was a challenge. It was designed for easily accessibility but had a short shower curtain and so water would flood out and out to the hallway. After the first time we lined the floor with thick towels to stem the flood. Other than that messy little problem we enjoyed our stay. The breakfast buffet was first-rate, the pool and beach facilities looked great (wish we could have indulged but the weather was not cooperative.)
5 out of 5
for Everyone
by A verified traveler

Amelia Island is beautiful!

Posted Mar 6, 2015
Pros: Close to the beach and very accessible from the hotel.
Cons: The entry to the hotel was a little complicated but not a big deal.
Location: We only stayed for one night so can't talk about this much.
We had a wonderful experience! I would stay here again should we be back to Amelia Island. The staff are friendly and very helpful. The food at the Oceanside restaurant is excellent!
3 out of 5
by A verified travelerfrom michigan

Nice resort; but a little tired!

Posted Mar 2, 2015
At first I thought the report was lovely but, it is massive and our room had recently been "remodeled". It looked nice enough but, there was a definite smell of mildew! I think they had re done the room due to some type of water damage. And, it was too far from the lobby; it felt like we walked a half of a mile st least!
3 out of 5
for Everyone
by A verified travelerfrom M

Just OK....

Posted Feb 23, 2015
Certainly not worth the price, thought Omni was a five star resort. Minimal support staff, room smelled musty all the time, bathroom was lacking.... It was just ok...
4 out of 5
for Couples
by A verified travelerfrom New Jersey

Amelia Island

Posted Feb 22, 2015
Pros: classy...clean...
Cons: see first comment
Nice hotel......but make your Ocean Grill Rest. more user friendly. Its a beach bar/grill.....the dinner menu, prices, décor make it a stuffy, overpriced, mediocre food spot. Was disappointed to wait so long for our room check-in...and got stuck with a first floor noisy room, next to a family with what sounded like 10 kids. We had been traveling all day basically.....we did meet some nice people that made our stay pleasing
5 out of 5
for Couples
by A verified travelerfrom Chicago

relaxing and beautiful

Posted Feb 21, 2015
Pros: Great décor and very clean.
Cons: The weather was not great when we were here, a bit cold to go in the pool.
Location: Stayed on property so not sure of things away from property.
The Omni was a very beautiful property. Everything was very clean and well maintained. Our room was perfect, with a great view of the whole property. We enjoyed a lovely dinner in one of the restaurants on the property and a wonderful walk around finding it relaxing and very safe. I would definitely go back again.
5 out of 5
for Families
by A verified travelerfrom atlanta

good overall

Posted Feb 20, 2015
Pros: room, view, comfort, things to do, easy drive too everywhere.
Cons: restaurants service , front office
Location: Jacksonville 29 miles away, nice downtown, beaches/ night life.
few glitches that was corrected immediately other wise was a very pleasant vacation.
5 out of 5
for Everyone
by A verified travelerfrom Chicago, IL

Comfortable Resort Perfectly Suited to the Island

Posted Feb 19, 2015
The resort was perfect in every way. Spacious room overlooking the beach, excellent restaurants especially the morning breakfast buffet (best omlet cook and high quality spread), resort well-integrated into the beautiful large natural beach. We are not "resort" people and the laid back, diverse people here, and the very friendly accommodating staff made us want to come back again soon.