Although the hotel is a little awkward to find in a small shopping complex and looks a little tired, the staff on reception couldn't have been more helpful. Our room was very nice, spacious with a large double bed, a good clean bathroom with all the necessities. We had a balcony, although the view wasn't fantastic but we were only staying one night! They have bicycles which can be borrowed (FOC!) for a trip into Ferrara, which is well adapted for cyclists and is a beautiful old city. Breakfast was a well stocked buffet and was included. We were on business so did not have time for sight seeing, but will be going back to use the bikes! All in all, a good hotel for visiting the area of Ferrara, well situated and lovely staff.