Ratings based on 12 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby Faduma from Phoenix, AZ
Beautiful HotelPosted Jan 6, 2014
I loved this hotel. Great location and friendly staff. I would definitely recommend this hotel.
for Everyoneby Joshua
Posted Dec 23, 2013
Pros: Location, huge bed, clean.
Cons: Water pressure was terrible.
Location: Right next to Borj Fes and new town.
for Everyoneby A verified traveler
Posted Dec 4, 2013
by ameer from london
never go therePosted Nov 16, 2013
Cons: everything but mainly staff attitude
Location: the hotel located centraly which is an advantage but let down buy the mediocre service.
i booked for my brother and his wife as part of their honeymoon .the check in time was at 13.00 my brother arrived at 15.00 yet there was no room available.they were asked to wait for a room to be prepared for them.the staff had bad attitude they werent bothered at all.i booked for my brother a room with king bed he in stead got standared.all this happend eventhough i highlited in my booking that it was for a honeymoon couple.the room was very basic no kettle no coffee or tea bags.for the cleaniness the room wasnt sparkling to say the least and the bathroom had mould stains as my brother related to me.with all this the main issue was the nonchallence and carelessness of the staff.so because of all this i would simply suggest that u choose another decent hotel.
for Everyoneby Carmen from Bay Area, California
Nice hotel in the new villagePosted Aug 16, 2013
Pros: Location is good.
Cons: Menu in hotel restaurant.
Location: There is nothing to see near the hotel. You need to go to the old part of the city. You can take a petit taxi to get to the old town.
The hotel is located very close to the train station, in a nice neighborhood. Not all the staff speaks good English, which is a problem when you need directions or information about the city. The room was small and had the basics. The hotel has a restaurant but the food is not very good. My friends stayed in a room close to mine and they had problems with the shower and sink (no good water pressure); however, I didn't have that problem. Overall, we expected more from the Barcelo hotel chain.
for Couplesby said from usa
great valuePosted Jul 3, 2013 on Hotels.com
Wss just as i expected.
Recommendedby A verified traveler
Great deal for the pricePosted Jun 27, 2013 on Hotels.com
If you get a good price i would recommend it. the only problem we had was at 3am there was no hot water
for Getaway With Friendsby Karyn from Canada
Adequate but not exceptionalPosted Jun 4, 2013 on Hotels.com
Our stay was adequate but not exceptional. Good location though.
for Everyoneby Charlotte from Brighton, The City of Brighton and Hove, UK
Lovely HotelPosted Mar 30, 2013
The best hotel in town, friendly, clean, everything you need expect tea and coffee in the room. Good location as it is not in the medina and easy to find
by Angela from New York, NY, USA
Beware of hotel policies....Posted Nov 18, 2012
Pros: The spa.
Cons: The poor upkeep of the rooms and the lack of communication about hotel policies.
Location: Good location in the new town. About a 15 dirham taxi ride to the medina.
I understand that certain cultures have certain rules and I respect them enough to follow them, however, it should be clearly noted on this hotels website that they will not allow you to check in with another person of the opposite sex if you are not married to them - doesn't matter if you are "just" friends of not. It is a Muslim law and this hotel follows it! I was not happy that I booked a room for two people and at the end of the story we had to pay for an entire additional room. The hotel manager who was Spanish was nice about it - at least throwing in complimentary breakfast, but still the hotel should post their polices BEFORE people book their rooms. The cleanliness of the room was ok at best. There were several unsightly "hairs" on the duvet of my bed when I arrived and the outside curtain on the window was ripped. My friend's room had wallpaper coming off the wall and a smell of mold from the water leakage. I had to go down to the receptionist desk the 2nd day and ask if someone was going to clean my room. It was already 3 pm and the girl had not shown up to clean. The spa in this hotel is excellent, however. I had one, actually two, of the best massages of my life there. The girls are very professional and excellently trained.