Ratings based on 2 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.5 Hotel condition
They paid and stayed.
for Couplesby Sandra from London
A lovelly place even if it is a bit hard to findPosted Apr 12, 2012
Pros: The food, the way the hotel looks and definately the roof top terrace.
Cons: The lack of hot water and the school playground at the back of the hotel if you are there in the middle of the day,
Location: Near the city walls and about a 10 mins walk to the markets. It is difficult to find when you first get there but once your there your fine.
It is a bit difficult to find and it was a bit worrying when even the taxi driver wasn't sure where to go to take us there. But once you are there and have found the market it is very easy to find your way around. The staff were great and really tried hard although it was a little difficult because of their lack of English. The room is really nice. The shower and bath were a little disappointing. There is an amazing clawfoot bathtub in the room but the water did not get hot enough to really take advantage. The shower head itself didn't work very well and it was difficult to get into as it is quite high. The food breakfast and dinner were fantastic. The breakfast is simple but there is pleanty of it. It is all bread based though. The dinner was amazing especially in the roof top terrace. It was more expensive than eating at one of the cafes in the market but the quality and amount of food was brilliant. Just one thing to be aware of is that there are quite a lot of stairs to get to the room which can be quite difficult if you have large or heavy bags. Also there is a lift but I wouldn't get in it without a member of staff. It did stop while we were in it and it took a bit of fiddling to get it going again. Once it did it was fine and never stopped again, but it was a bit scary at the time. All in all this was a brilliant hotel and we would happily stay there again if we visited Fez or reccommed it to anyone else that was thinking of visiting.
Recommendedby A verified traveler from Saint-Petersburg
Have you ever lived in palace?Posted Apr 4, 2011 on Hotels.com
Luxurious interiers and most important - very welcome and helpful people. Beatiful terrace with nice view. Breakfast is traditional and tasty. Ask guiding tour with Magine! Was happy to stay there and immidetely recommended to friends! Thank you very much! Ilya