Ratings based on 4 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
2.8 Service & staff
3.8 Room comfort
3.2 Hotel condition
They paid and stayed.
for Everyoneby Musa from UK
Good location, nice hotel butPosted Nov 8, 2013
Air con was not working for most of our stay so room very humid in the evening. Breakfast - not much of a choice for continental breakfast. Be aware of hidden nightly taxes which they charge you on check out. Overall would expect the first two items to be upto scratch for a 5* hotel in magical Fes
for Everyoneby A verified traveler
Hotel is good service and workers very badPosted May 5, 2013
Hotel is good service and workers very baddddddddsddddddxxxxddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd
for Business Travelersby el baroudi
Posted Jan 11, 2013 on Hotels.com
for Couplesby Anthony from London, England
Just disappointing pretty much all round.Posted Jun 17, 2012
Pros: Nice pool.
Cons: The staff/ ambiance/ food.
Location: Dismal. On busy road for a town that must be experienced as a pedestrian.
Not a great building, just off main road that circumnavigates Fez. So walking anywhere a bit of a drag. Currently, hotel is next to building site: noisy. The room was fine/ quite nice but nothing special and low on character. The food: simply mediocre with very few options on the menus whether pool or room. The staff: well, they were mostly on strike against the hotel owner whilst we were there. the ambiance of the place at this point (June 2012) is one of the worst I've ever experienced in a hotel - anywhere. Cheap for a 5 star - but this ain't no 5 star experience.