3 restaurants, breakfast served

Reviews of Jiva Beach Resort - All Inclusive

5 out of 5
Jiva Beach Resort - All Inclusive
Calis Plaji 1104 Sokak No: 14, Fethiye, Mugla

Reviews

8.6

Excellent

Rating 10 - Excellent. 208 out of 356 reviews" "
Rating 8 - Good. 90 out of 356 reviews" "
Rating 6 - Okay. 29 out of 356 reviews" "
Rating 4 - Poor. 12 out of 356 reviews" "
Rating 2 - Terrible. 17 out of 356 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gurpreet

Liked: Amenities
Getting my bags taken to the room and a guide of thebjotel although I didn't ask for it! The food is amazing. The room is clean amd spacious. The spa is modern, clean woth fab massage!
Stayed 2 nights in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jiva Beach Resort.
Been all over Turkey to all inclusive resorts and this one is the best so far.
Stayed 3 nights in Nov 2023

10/10 Excellent

Al

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best entertainment in a resort
Stayed 3 nights in Nov 2023

10/10 Excellent

Cerian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the attention to detail and the friendliness of the staff. The hotel was immaculate. The beach was lovely and the facilities were more than we hoped
Stayed 4 nights in Sep 2023

10/10 Excellent

Ali, Chesterfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but average rooms. Pools and beach excellent. Great menu’s with delicious items plus ala carte restaurants. Great vegetations and landscaping and nightly entertainment for children then adults.
Stayed 2 nights in Aug 2023

10/10 Excellent

Amaliya

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great staff!
Stayed 2 nights in Jul 2023

10/10 Excellent

Emin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place to spend your vacation. All staff was super friendly and helpful, especially Samira from the front desk and ladies from the beauty salon. Food was amazing, fresh, a lot of variety and tasty. Rooms were spacious and clean. Resort located right on the beach. Planty of things to do on the resort. There are two pools one with big water slides. They have a night club, several bars across the property. Gorgeous views from the beach and some of the rooms. I would definitely like to be back to this beautiful place. Thank you 😊
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't fault the place. Service, food, location was all perfect for my needs. The drinks on the all inclusive were premium and if not, just ask. Nothing is too much trouble and definitely up there in my top 10 ever hotels. The guys in the outside pool bars deserve special mention. Great cocktails, talkative and attentive when you need refilling! Good job Jiva.
Stayed 4 nights in May 2023

8/10 Good

Perlina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway
Stayed 7 nights in Jun 2023

10/10 Excellent

Ben

Just book it!!
Do yourself a favour and just book this resort. If you regret it contact me and I’d personally give you a refund. This place was INCREDIBLE! I can’t fault anything. I don’t understand how anyone could have any bad reviews about this place. Me and my girlfriend stayed here for a week. Food&drink was amazing can’t fault anything so much variation and such good quality. Staff were exceptional! Me and my gf especially loved the entertainment team. Captain, little chicken and the guy with long hair (we forgot his name! Maybe Kevin?) all made our stay special. Accommodation, service, facilities all top notch! I could go on for hours about how good this place is. I will be back to Jiva for sure!
Stayed 7 nights in May 2023
Response from Jiva Beach on May 15, 2023
Dear Guest, We are so glad and happy to hear that you had an amazing experience and that you enjoyed your stay with us. Thank you so much for your review and kind words. We look forward to hosting you again. Kind Regards;Jiva Guest Relations Team

10/10 Excellent

Serap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was excellent Smallish stylish hotel high standard Very good service and staff
Stayed 1 night in May 2023
Response from Jiva Beach on May 13, 2023
Dear Guest, Thank you for your nice compliments. We always value your thoughts. Kind regards;Jiva Guest Relations Team

10/10 Excellent

Ariyan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very peaceful and stuffs were friednly.
Stayed 2 nights in Apr 2023
Response from Jiva Beach on Apr 27, 2023
Dear Guest, Thank you for sharing your opinions. We always value your thoughts. Kind regards;Jiva Guest Relations Team

8/10 Good

Lawrence

Stayed 5 nights in Oct 2022
Response from JIVA on Nov 4, 2022
Dear Guest, We would like to thank you for choosing Jiva Beach Resort for your holiday and happy to hear you had a good time in Jiva Beach Resort. Thank you for your valuable review about our hotel. We look forward to welcoming you again in the nearest future. Warmest Regards,

10/10 Excellent

Miguel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from JIVA on Nov 4, 2022
Dear Guest, We would like to thank you for choosing Jiva Beach Resort for your holiday and happy to hear you had a good time in Jiva Beach Resort. Thank you for your valuable review about our hotel. We look forward to welcoming you again in the nearest future. Warmest Regards,

8/10 Good

Anton

Stayed 3 nights in Oct 2022
Response from JIVA on Nov 4, 2022
Dear Guest, We would like to thank you for choosing Jiva Beach Resort for your holiday and happy to hear you had a good time in Jiva Beach Resort. Thank you for your valuable review about our hotel. We look forward to welcoming you again in the nearest future. Warmest Regards,

6/10 Okay

Karina

Traveled with group
Liked: Room comfort
Disliked: Staff & service
Hotel is okay, location is not ideal as it not walkable to anywhere. Food was very limited during the day, only a cafe was open 24/7.
Stayed 3 nights in Sep 2022
Response from Jiva Beach Resort on Dec 1, 2022
Dear Ms Karina;Thank you for sharing your opinion here with us. During the day apart from the main restaurant snack restaurant serving in the afternoons between 14:30-17:30, with a wide menu options. And as you mentioned yourself Lukka Lounge is 24 hour open with some pastry etc choices.

8/10 Good

Louise, Muswell Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a huge apartment, great food, comfortable stay. I thought the windows and curtains would have had better design, the curtains let light in and it was therefore difficult to sleep through the early morning. Could be a bit more sustainable with less plastic water bottles and more refillable taps.
Stayed 3 nights in Sep 2022
Response from Jiva Beach Resort on Dec 1, 2022
Dear Ms Gillane;Thank you for sharing your opinion here with us. Our teams are working in details about sustainable environmental rules. Hosting 1000 people on a daily basis require strict hygienic restrictions as well. So we hope you are understanding our position in that. Kind Regards

10/10 Excellent

Iyad

Stayed 2 nights in Sep 2022

8/10 Good

aynur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we stayed at the hotel one night for a stop over, but would definitely recommend the hotel and consider it for future vacations. Our room was impeccable, clean and with very comfortable beds. The property is compact and located right on the beach - there are multiple bars including one right at the beach. Food was super tasty with a good variety. Staff was polite and attentive.
Stayed 1 night in Sep 2022
Response from JIVA on Nov 4, 2022
Dear Guest, We would like to thank you for choosing Jiva Beach Resort for your holiday and happy to hear you had a good time in Jiva Beach Resort. Thank you for your valuable review about our hotel. We look forward to welcoming you again in the nearest future. Warmest Regards,

10/10 Excellent

Beatriz

Stayed 1 night in Sep 2022

10/10 Excellent

Ohood

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
everything is perfect.. i will stay in this hotel next year
Stayed 1 night in Sep 2022
Response from JIVA on Nov 4, 2022
Dear Guest, We would like to thank you for choosing Jiva Beach Resort for your holiday and happy to hear you had a good time in Jiva Beach Resort. Thank you for your valuable review about our hotel. We look forward to welcoming you again in the nearest future. Warmest Regards,

10/10 Excellent

Tugay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, kind and excellent service. Would definitely go again.
Stayed 3 nights in Aug 2022
Response from JIVA on Nov 4, 2022
Dear Guest, We would like to thank you for choosing Jiva Beach Resort for your holiday and happy to hear you had a good time in Jiva Beach Resort. Thank you for your valuable review about our hotel. We look forward to welcoming you again in the nearest future. Warmest Regards,

10/10 Excellent

Iyad

Stayed 1 night in Aug 2022

10/10 Excellent

Medhat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort
Stayed 3 nights in Jul 2022
Response from Jiva Beach Resort on Aug 9, 2022
Dear Guest, We would like to thank you for choosing Jiva Beach Resort for your holiday and happy to hear you had a good time in Jiva Beach Resort. Thank you for your valuable review about our hotel. We look forward to welcoming you again in the nearest future. Warmest Regards,

10/10 Excellent

MAUSAEID

Stayed 4 nights in Jul 2022
Response from JIVA on Nov 4, 2022
Dear Guest, We would like to thank you for choosing Jiva Beach Resort for your holiday and happy to hear you had a good time in Jiva Beach Resort. Thank you for your valuable review about our hotel. We look forward to welcoming you again in the nearest future. Warmest Regards,

6/10 Okay

Husam

Traveled with family and small children
Liked: Staff & service
Nice property and overall very welcoming and nice staff, but very loud music at night which is very inconvenient especially for families with kids.
Stayed 7 nights in Jul 2022
Response from Jiva Beach Resort on Jul 15, 2022
Dear Guest, Thank you for your review as feedbacks from our guests always are very valuable for us. We, the Jiva Team, work hard on giving our guests the best service for a satisfying holiday. If you would have contacted Guest Relations during your stay, we could have taken necessary actions straight away. Please be assured that we would be more than happy to assist you to maximize your comfort. We shared your feedback with relative departments. Your satisfaction is always our top priority. We will look forward to welcoming you again in the nearest future. In the meantime, we wish you all the best and send you sunny greetings from Fethiye. Kind Regards,

2/10 Terrible

Areej

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst of all times. The staff doesn’t speak english, all of them were grumpy, the manager was so angry because we complained about unclean bedsheets! And we felt threatened!!!!!! The service was at it worst, we had to go and buy many things because “they ran out of it”. The pool wasn’t clean and they said “ they ran out of towels” On the same day the decided to canceled our reservation! This property is nothing like the pictures, and the hospitality and cleanliness level were below worst. We are really regretting this and we would like to get a refund for all this mess. They ruined our last day in the honeymoon.
Stayed 1 night in Jul 2022
Response from Jiva Beach Resort on Jul 15, 2022
Dear Guest, Thank you for your review as feedbacks from our guests always are very valuable for us. We, the Jiva Team, work hard on giving our guests the best service for a satisfying holiday. We shared your feedback with relative departments. Your satisfaction is always our top priority. We will look forward to welcoming you again in the nearest future. In the meantime, we wish you all the best and send you sunny greetings from Fethiye. Kind Regards,

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great food and resort, average rooms
Stayed 5 nights in Jun 2022
Response from Jiva Beach Resort on Jun 29, 2022
Dear John, We would like to thank you for choosing Jiva Beach Resort for your holiday and for your valuable review. We look forward to seeing you again. Warmest Regards,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel every thing it was perfect only the dinner they close early at 9pm
Stayed 2 nights in Jun 2022
Response from Jiva Beach Resort on Jun 22, 2022
Dear Marles, Thank you for your review about our hotel. We were happy to hear you had a good time in Jiva Beach Resort. We look forward to welcoming you again in the nearest future. Warmest Regards,

6/10 Okay

DALIA

Traveled with group
Service is very slow.the staff are friendly but doesn’t understand or speak English.the room toilet was dirty. At this hotel there is no bath or facial soap only hand liquid soap is available no tissues available just toilet papers.
Stayed 2 nights in Jun 2022
Response from Jiva Beach Resort on Jun 18, 2022
Dear DALIA, Thank you for your review as feedbacks from our guests always are very valuable for us. We, the Jiva Team, work hard on giving our guests the best service for a satisfying holiday. If you would have contacted Guest Relations during your stay, we could have taken necessary actions straight away. We will look forward to welcoming you again in the nearest future. In the meantime, we wish you all the best and send you sunny greetings from Fethiye. Kind Regards,

8/10 Good

Gillian

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2022
Response from Jiva Beach Resort on Jun 11, 2022
Dear Gillian, We would like to thank you for choosing Jiva Beach Resort for your holiday. We look forward to seeing you again. Warmest Regards,

8/10 Good

Beryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Very good hotel - clean, large rooms with excellent showers. High quality food with a range of a la carte restaurants that you can book for a change from the buffet restaurant (also excellent) although you have to be resident for more than 4 days to use these. Beach quiet and near small beach bar and water sports. Climbing wall was shut but they did open it for us on request. I left a couple of items in the room by mistake when we left but when I enquired they found them and I retrieved no problem. Evening entertainment good too and various quiet seating areas around the lagoon made for lovely places to have a quiet drink / read. Cocktail bar nearest the beach very stylish. Public loos very impressive also - like you’d find in a 5* London hotel.
Stayed 2 nights in May 2022
Response from Jiva Beach Resort on Jun 11, 2022
Dear Beryl, We would like to thank you for choosing Jiva Beach Resort for your holiday and for your valuable review. We look forward to seeing you again. Warmest Regards,

10/10 Excellent

Wsaim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

4/10 Poor

Kathleen, Bedford

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is very nice and the food offerings are good. But. This is not a five-star in terms of service. Shortly after I checked in, I realised there was a disco setting up outside my room. I went and spoke to the manager, explaining I needed to sleep, and the manager laughed at me and said "Too bad, you won't be sleeping tonight" - they were apparently fully booked and I couldn't be moved. I ended up booking another hotel nearby as there was absolutely no way I could sleep (the music inside my room was far louder than I ever would have played it inside my house), and none of the staff could tell me when the music would end. On my return to the hotel the next day, I asked for a refund because my priority was sleep, and was told "This is a party hotel". Fair enough on not getting a refund - it was a non-refundable booking and eventually I did get my room changed the next day to a much quieter area - 2.5 hours after they said it would happen - so most of the second day wasted there. And then the Wifi didn't work. And so on. I kept myself to myself for the remaining days, just waiting til my flight home. And then, imagine my surprise - as I'm in the airport, I get a text from the hotel saying I've damaged a piece of furniture in the room - which I absolutely had not. But that was just the cap to a thoroughly terrible service experience. So I'd say two things - avoid if you need rest and quiet, and expect poor/rude service.
Stayed 4 nights in May 2022
Response from Jiva Beach Resort on Jun 11, 2022
Dear Kathleen, Thank you for your review as feedbacks from our guests always are very valuable for us. We, the Jiva Team, work hard on giving our guests the best service for a satisfying holiday. Regarding to many other reviews, our guests don't find our management unsympathetic we are very sorry, that you felt like that. We never and ever mentioned our hotel is party hotel, because of we are family hotel. Also, night activities finish at 11 p.m in our hotel. We checked our daily guest reports and couldn't found any complaint from your side for this situation to the Guets Relation Department. We wish you have contacted to one of us about your situation during your stay. Please be assured that we would be more than happy to assist you to maximize your comfort. Your satisfaction is always our top priority. It was our pleasure to have you here. We will look forward to welcoming you again in the nearest future. In the meantime, we wish you all the best and send you sunny greetings from Fethiye. Kindest Regards,

4/10 Poor

Rza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Jiva Beach Resort on May 24, 2022
Dear Rza, Thank you for your review as feedbacks from our guests always are very valuable for us. We, the Jiva Team, work hard on giving our guests the best service for a satisfying holiday. We wish you have contacted to one of us about your situation during your stay. Please be assured that we would be more than happy to assist you to maximize your comfort. Your satisfaction is always our top priority. It was our pleasure to have you here. We will look forward to welcoming you again in the nearest future. In the meantime, we wish you all the best and send you sunny greetings from Fethiye. Kindest Regards,

4/10 Poor

Kathleen, Bedford

Liked: Cleanliness, amenities
Disliked: Staff & service
Nice property and good dining. Fairly terrible guest care. Serious issues with noise- not a hotel for sleeping in before 1am. This should be made much more clear in the descriptions.
Stayed 2 nights in May 2022
Response from Jiva Beach Resort on May 24, 2022
Dear Kathleen, Thank you for your review as feedbacks from our guests always are very valuable for us. We, the Jiva Team, work hard on giving our guests the best service for a satisfying holiday. Night activities finish at 11 p.m in our hotel. We checked our daily guest reports and couldn't found any complaint from your side for this situation to the Guets Relation Department. We wish you have contacted to one of us about your situation during your stay. Please be assured that we would be more than happy to assist you to maximize your comfort. Your satisfaction is always our top priority. It was our pleasure to have you here. We will look forward to welcoming you again in the nearest future. In the meantime, we wish you all the best and send you sunny greetings from Fethiye. Kindest Regards,

8/10 Good

Yaser

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We came here as a family to stopover in our trip from Marmaris to Antalya and wanting to see Fethiye too. The resort is small and cosy. It was crowded with guests. The reception was ok, but you can tell they are overworked. Thanks to the great bellboy Hakan who helped us with luggage and was nice and prompt. The room I booked was a nice one bedroom suite which was very nice and comfi. Comfi bed and cold ac, spacious. The bathrooms are little outdated. The breakfast was nice and big with variety. The the beach was not really for swimming- was rocky. Some areas to improve- They were little slow attending to requests on the phone taking up to 30-40 minutes to come. Parking is available outside and free, but under the sun. When we arrived first night, no one told us dinner is till 9.00 only, so we went there by 9.07 and they didn’t let us in. They said already closed, which wasn’t very nice or welcoming, especially with a family. They even refused to prep something for us from the kitchen. They just want to do their job and leave. We ended up going to the lounge and taking on some soup and tuna sandwiches! Anyhow, was a pleasant stay overall, but may look for a better place next time.
Stayed 2 nights in May 2022
Response from Jiva Beach Resort on May 18, 2022
Dear Guest, First and foremost we would like to thank you for choosing Jiva Beach Resort for your holiday and please know that it was a real pleasure to host you in our hotel. The valuable scoring that you shared will always enlighten our path for a better and more exclusive experience to present to our guests. We wish you have contacted to one of us about your situations during your stay. Please be assured that we would be more than happy to assist you to maximize your comfort. Your satisfaction is always our top priority. It was our pleasure to have you here. We will look forward to welcoming you again in the nearest future. In the meantime, we wish you all the best and send you sunny greetings from Fethiye. Kindest Regards,

4/10 Poor

yesim

Traveled with family
Disliked: Staff & service
This reminded me my cheap cruise with Carnival. They don’t even give 2 hotel keys per room, the drinks are quite cheap as well. The check in was a long wait and they didn’t accepted my brothers valid attorney id which we had used in other hotels we had stayed, despite the fact it says it’s valid as an id on it. Disappointing place all together!
Stayed 1 night in Apr 2022
Response from Jiva Beach Resort on May 18, 2022
Dear Guest, First and foremost we would like to thank you for choosing Jiva Beach Resort for your holiday and please know that it was a real pleasure to host you in our hotel. The valuable scoring that you shared will always enlighten our path for a better and more exclusive experience to present to our guests. We wish you have contacted to one of us about your situations during your stay. Please be assured that we would be more than happy to assist you to maximize your comfort. Your satisfaction is always our top priority. It was our pleasure to have you here. We will look forward to welcoming you again in the nearest future. In the meantime, we wish you all the best and send you sunny greetings from Fethiye. Kindest Regards,

10/10 Excellent

Guy

Stayed 1 night in Apr 2022
Response from Jiva Beach Resort on May 18, 2022
Dear Guest, Thank you for your valuable review about our hotel and staff. We were happy to hear you had a good time in our hotel. We look forward to welcoming you again.. Warmest Regards,

10/10 Excellent

Serkan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service ,friendly staff excellent food court and very clean rooms
Stayed 3 nights in Apr 2022
Response from Reservation on Apr 12, 2022
Dear Guests, Thank you for taking the time to send us your feedback, we are happy you enjoyed your stay here with us and we hope to see you again in the future.

10/10 Excellent

HALID

Traveled with family and small children, Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hizmet harikaydı, teşekkürler
Stayed 1 night in Oct 2021

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Just Brilliant As Always
Another superb stay at Jiva. Rooms and some areas are in need if a spruce up and the trees need cutting near the 24 hour bar, but given the recent covid nightmare its not a problem.
Stayed 7 nights in Oct 2021

10/10 Excellent

Lesley

Stayed 2 nights in Oct 2021

10/10 Excellent

Delaney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Reem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love our stay! It was fun and full of activity. All the staff were friendly. The beach was beautiful with lots of activity. Soo perfect for families with children!
Stayed 2 nights in Oct 2021

8/10 Good

Andrey

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 8 nights in Sep 2021

6/10 Okay

cagri

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Uncomfortable bed. Terrible parking. Limited food. Can someone tell me why a hotel would only have ice cream from 3pm to 4pm. Every kid was crying.
Stayed 2 nights in Sep 2021

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Sep 2021

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021
Response from filiz on Sep 23, 2021
Thank you for your comments

10/10 Excellent

Raed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and happy place
Stayed 2 nights in Sep 2021