“Unaway Hotel Rome”

I thouroughly enjoyed my stay at this hotel and would have no hesitation in recommending it to other travellers. The hotel is very conveniently situated next to the Autostrada within a comfortable 20 minutes(circa) drive from Rome, which was perfect for my needs. I was greeted on arrival by very kind and polite staff members who went out of their way to help me in any way possible. Although the restaurant menu was limited, I ate very well both evenings and the service was excellent. I would certainly return to this hotel in the future and hope to use the other Unaway hotels on further business trips in Italy.

“Comfortable Room but Disappointing Staff”

The hotel was hard for our taxi to find from Rome but once we did the front desk and bellman was very attentive. The issue really was at check out, the night before the front desk clerk told that even though our taxi was scheduled for 6:15am we should come in 5 minutes early to get something to eat (breakfast starts at 6:30am). I was thrilled to hear this but in the morning the taxi arrived the same time I came to the hotel lobby. The front desk clerk completely ignored me and my mother and spoke to the taxi driver. I waited to see if she would acknowledge me but never did. Then another employee walked in and ignored us too. At that point we decided to skip breakfast at the hotel and eat at the airport. The room had 2 sleeping rooms which was pleasantly unexpected!