Ratings based on 20 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
3.8 Service & staff
3.8 Room comfort
4.2 Hotel condition
They paid and stayed.
by A verified traveler from canada
Do not, DO NOT stay at this hotelPosted Jul 9, 2014
Pros: Scenery is nice
If you are looking for anything close to 5 star or even 3 then this is not the place for you. Although the scenery is beautiful that's where your excitement will end!!! You drive up to br greeted by friendly staff and a concierge plus someone to take you and your bags to your room, think again!!!!!!!! No porter, drag your own bags, want a drink or snack in the afternoon, not possible and should you want enough light to shave or in my wife's case put on makeup, wrong yet again!!!! This third rate property is NOT what it seems to be. Also should you not want to hear my words and still go, DO NOT take a package that includes food. Breakfast is mediocre and dinner average at best. Guess what, most certainly would not return and please please heed my words. If anyone has seen the british series FAulty Towers then you gave arrived italian style when you check in here and at a cost!!!!!!!!!
for Everyoneby Frank from New York, NY
Great StayPosted Jun 18, 2014
the hotel is a resort hotel located in a beautiful area of Tuscany, about a 25 minute drive from Florence. the hotel is very luxurious, our classic room was well appointed and clean My wife used the spa facility for a massage Breakfast was very good.
by A verified traveler
In serious need of renovations....Posted Jun 27, 2013
Pros: views and structure are beautiful, but decorating is very worn and tired.
Cons: food, decorating, technology
Location: enjoyed proximity to surrounding wineries
stayed two nights, dinner one evening was enough; okay as a base for enjoying wine country, but if your intent is to tour Florence, this is not what your looking for. Calling it a resort is pushing it.
for Couplesby Claire0727
AvoidPosted Aug 7, 2012 on Hotels.com
The man at reception on our arrival didn't welcome us or even say hello. He snapped at us asking for our reservation and ordering us to give him our passports, I was so shocked I didn't reply and started looking in my bag.... As I did this he clicked his fingers at me an said "you to"! He never offered help with our bags, didn't tell us any info on the hotel. This was the worst experience I've ever had and would never recommend or return to this hotel.
for Couplesby Lars
Make sure you don't get a attic roomPosted May 24, 2012 on Hotels.com
This is an absolutely beautiful mansion with a spectacular view of the surrounding area. The place seems very newly renovated. When booking we had paid a little more to get a charm room but that turned out to be a complete vast. It was a dark room/attic with 2 small windows with no view and half of the room the ceiling was so low that you could not stand up in that part. We decided to pay for an upgrade to a junior suit and got a beautiful large room with stunning views. The guy in the reception really does not make you feel welcome but the rest of the staff is okay.
Recommendedby A verified traveler
Posted Jul 24, 2011 on Hotels.com
by A verified traveler
Villa La Borghetta Resort ,Via del CestoPosted Jul 2, 2011 on Hotels.com
Very remote from Florence. We had an attic room no view. Were not made very welcome. Felt like pre-paid American tourists not at all appreciated. Not a good idea to use as a base, very expensive B&B
Recommendedby A verified traveler from Sao Paulo, BRAZIL
The Villa la Borghetha - close to Chianti areaPosted Oct 20, 2010 on Hotels.com
Everything was fine: the location, the food, the service, even not being in summer time. The acess is easy and it is prety close to "chianti area", easy to travel to all amazing cities that must be visited. Don't miss the "capuccino" in the breakfast, one of the best that I have ever tried.
for Couplesby A verified traveler from Vancouver Cnada
Great Tuscan RetreatPosted Jul 21, 2010
Great resort well locatted with a dedicated and very helpful staff
by A verified traveler from Sydney, Australia
Worst stay ever.Posted Jul 7, 2010
Firstly, the reception desk was unattended. Secondly, the receptionist was not receptive to our needs. Thirdly, after our 36 hr flight from Australia followed by a 3hr drive from Rome to the Hotel we were meet with the receptionist informing us that the room would not be available till 4pm (we arrived at 2pm). When we finally got to our "Charm Room" the room was far from charming, there was barley enough room for the bed let alone any baggage. In conclusion, we do not recommend this Hotel and in fact have since found far better hotels in the area.