Ratings based on 250 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Falkland, BC Canada

overnight at the Mercure, Naqi

Posted Dec 18, 2014
Just a one night stay to & from Matava Resort on Kadavu, but a great place. A timely, helpful airport shuttle, clean room with AC & a restaurant & bar that were really good. We ate breakfast, lunch & 2 dinners there all off their eclectic menu. The Fijian Fusion Whole fish & the Indian Pork were really good. Thanks, Barry & Elaine
3 out of 5
by A verified traveler

close to shop

Posted Dec 2, 2014
i have two very young kids and i was place in the third floor and there is no lift. Room was nice and close to shops.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 24, 2014
Pros: Staff attention and location.
Very nice place. Friendly staff, very good location.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is ok for one day stay.

Posted Nov 21, 2014
Pros: location close to restaurants and supermarket.
Cons: Room card randomly stopped working couple of time.So walk all the way down and get it activated. Waste of time and more waiting if reception is busy.
Location: Location good, midway between Nadi town and airport. Supermarket and range of restaurants are abt 3 mins of walk. Prostitutes hanging around the st.
Shuttle service was good, got picked up on time and drop off as arranged.. Room was on third floor, bit of a walk to get there. Help was provided to carry luggage up and down the flights of stairs as it would have been impossible for me. Bed sheets are no longer white, brownish yellowish colour which needs to be disposed. Clean towels are stained, they need stain remover or bleach or something to wash with. Tv needs to be upgraded as well to flat screen. Balcony was nice but always dirty, saw dead cockroach there and also the floor by the restaurant. Food and drinks overpriced at the restaurant.
2 out of 5
by A verified travelerfrom Melbourne, Australia

Disappointed

Posted Nov 12, 2014
Pros: Not too much.
Cons: Massive maintenance of rooms especially bathroom & bed linen.
Location: Location close to Nadi town & Denarau Port. Good restaurants nearby.
Stayed here since 2005 & always felt comfortable. However, this time the condition of the bed linen was horrible. The pool is extremely difficult for older people to access.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom nz

Nice staff

Posted Nov 11, 2014
Nice environment and hotel staff. Very enjoyable stay. Highly recommended.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne Australia

good hotel close to airport and Nadi

Posted Nov 11, 2014
Pros: Friendly staff clean rooms and close to local transport
great overnight stay before or after holidays close to shopping, Denarau Marina, sight seeing, restaurants and airport
2 out of 5
by A verified travelerfrom Brisbane

It's a Mercure? Really?

Posted Nov 7, 2014
Wanting a no fuss transit hotel, I was left disappointed. Staff were unhelpful, rooms were old and tired, no free internet whatsoever and the expensive paid wifi did not reach my room. To top it off room service menu came with hidden charges in order to get the food delivered!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom melbourne, australia

Excellent value and best service.

Posted Oct 31, 2014
Pros: Location
Cons: Larger swimming pool
Location: Shopping, dinning, clubs,
Very good business location. Nice and quite location, friendly and helpfull staffs
2 out of 5
by A verified travelerfrom Australia

Just an overnight stop

Posted Oct 18, 2014
Pros: Price
Cons: Pull it down and start again
Location: near the airport...you need to travel to do anything.
I probably should'nt be overly critical as I only stayed the one night. The room we were given was small with an old fashioned TV that you could not view from the bed,only from sitting sideways on a second single bed in the room. The verandah was very small, almost unusable, and the walls were so small we could hear every word from our neighbours. To top the night off at 5.30am someone started sanding the rail on the stairway adjacent. The hotel is on the airport road and is nowhere near water I think overnight or perhaps a base for business in the area or football teams.