Ratings based on 183 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from NZ

Awesome resort

Posted Jul 26, 2014
Lovely holiday at the outrigger. The staff make this place, friendly, beautiful people. Pools were great, restaurant food great and lots of choice where to eat. Only downfall was our 'ocean view room' which I had been so looking forward to was a view of Palm trees with a couple of 'glimpses' of ocean. Management, you need to be honest about this and change your advertising. Vinaka!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, AUS

Relaxing week at the Outrigger

Posted Jul 14, 2014
Pros: Bures set in the grounds.
Cons: free wifi
Location: Beach activities - snorkeling, kayaking etc
The Bures are beautiful. The adult pool was great for avoiding the kids in the main pool. Snorkeling great just out from the hotel. Staff were really friendly and genuine. We had a lovely relaxing week away.
Comment from Hotel Management
Jul 23, 2014 by Peter, Hotel Management
Dear Jonathan, Bula and sunny greetings from Outrigger on the Lagoon . Fiji. We are absolutely thrilled to read that you enjoyed your holiday at our beautiful resort! As you found out, we are blessed with the friendliest staff that you will find anywhere in the world - I will most definitely share your comments with our team! I was delighted to read that you enjoyed comfort and location of our Bures. Anonymous from Melbourne, once again we thank you for your comments - all of my team looks forward to welcoming you back to our beautiful resort at some time in the not too distant future! Vinaka and Warm Regards Peter Hopgood General Manager Outrigger on the Lagoon . Fiji
2 out of 5
by A verified traveler

Overrated and too expensive.

Posted Jul 13, 2014
Comment from Hotel Management
Jul 23, 2014 by Peter, Hotel Management
Dear Anonymous Sunny greetings from the Coral Coast! We thank you for your review. My team at Outrigger on the Lagoon . Fiji are all about delivering quality holiday experiences to our guests. It is obvious from your comments, that in your case, we did not deliver on this expectation - We sincerely apologise for this occurrence! Vinaka and Warm Regards Peter Hopgood General Manager Outrigger on the Lagoon . Fiji
5 out of 5
Recommended
for Everyone
by Brooke from Australia

Lovely Staff and Beautiful Resort

Posted Jun 16, 2014
Pros: The people, the grounds and huge range of activities on offer
Cons: The bathroom in our room had a fairly average bath and shower over with a shower curtain. I personally don't like shower curtains.
Location: The beach isnt great but the pools make up for it. Not much nearby other than other resorts and we did enjoy the nature/ animal park.
I would highly recommend the Outrigger on the Lagoon to anybody. The staff are so welcoming, sincere and lovely. I have never met such beautiful staff at a resort before. They were so genuine in their care towards us and towards our baby, we didn't want to leave! The grounds are immaculately kept, with lush greenery and beautiful plants and flowers everywhere. There is a covered walkway around the whole resort that winds through the beautiful landscape and over a little waterway. There were a couple of rainy days but the beautiful covered walkway means you can still walk around the beautiful gardens and not get wet. The room was quite nice but maybe not to the level of some other 5 star hotels. As many other reviews mention, the food is expensive for what it is but we were prepared for that. The spa is AMAZING and the chapel is AMAZING! We went to a wedding whilst we were there and the chapel is so beautiful and has fantastic views. Great resort to take kids but there are also Adult areas which means you can escape to a quiet pool or a quiet restaurant if you would like to. STAY HERE!!
Comment from Hotel Management
Jul 23, 2014 by Peter, Hotel Management
Dear Brooke from Australia A huge “Bula” from the team at Outrigger on the Lagoon . Fiji! I am absolutely delighted that we could provide you and your family with such a wonderful holiday! As you found out the best thing about a holiday at our beautiful resort is our amazing staff. Thank you for your comments in regards to our Bebe Spa – You can understand why this is the most awarded spa in all of the South Pacific. Brooke from Australia – Once again we thank you for your comments - We all look forward to welcoming you back to Outrigger on the Lagoon . Fiji, at some time in the not too distant future! Vinaka and Warm Regards Peter Hopgood General Manager Outrigger on the Lagoon . Fiji
2 out of 5
by Erin from NZ

Not family oriented unless you want no kids

Posted Jun 15, 2014
Pros: Decor
Cons: More reasonable Nanny service and make top quality cocktails as we paid top money for them.
Location: No much to do. Park across the road nice, rent a car. Eco Café on coast road was awesome and authentic and relaxing.
Over all expensive. Nannies where $22p/h much more expensive than home especially when they only pay them about $4 it seems extortionate. The rooms were quite small, food very expensive and cocktails at $27-$30 (same as a meal from other places) where hideous. If you pay for premium cocktails they should really know how to make them of an international standard. There was one playground in kids club that wasn't really intended for use unless you were in kids club but we had a 2 year old so unless with expensive nanny didn't really work out. Ordered food average for expensive price. Things where more to separate you from your kids and have them with a nanny rather than provide activities for you to all do together. No much to do after first few days. Found 3 star Plantation Island much more fun, exciting, more family activities, beautiful, relaxing and food better. Cocktails definitely better!! Ground more run down but all in all would got back to Plantation in a heartbeat and would not recommend outrigger.
Comment from Hotel Management
Jul 1, 2014 by Peter, Hotel Management
Dear Erin, Sunny greetings from the Coral Coast! My team at Outrigger on the Lagoon . Fiji are all about providing quality holiday experiences to our guests. I sincerely apologise that we have failed in this mission. I assure you that we take your feedback seriously and we have taken the appropriate action to rectify all areas of concern! Once again, I thank you for your comments! Peter Hopgood General Manager Outrigger on the Lagoon . Fiji
2 out of 5
by JJ from Gold Coast.

Hotel,by the beach- with different types of rooms.

Posted Jun 9, 2014
Pros: The view from the top of the hill ,where the spa ,and chapel,and a nice bar were situated was stunning.
Cons: Just about everything.The friend of ours ( the bride) had many things go wrong on the day- very upsetting for her.Obviously wedding planner's fault.!
Location: Good motel close by,2 doors down( Bedarra I think) better meals than Outrigger.
We booked this hotel,as we were wedding guests of a good friend.Have stayed before,in 2 other hotels in Denarau.So, being on the Coral Coast was different for us. We booked 4 nights in deluxe ocean view room.On entering room,all looked good - quite pleasant outlook.But on further inspections,there were some problems.Our room had a cot in it - which was not needed( and speaking to other guests,with children- didn't get their cots till 10.30pm) the bed was uncomfortable.Supposed to have butler service every night at 5pm- but this was not always available.One night we ordered room service - the meals were disgusting.Everything was overpriced,ie; food,drinks,airport transport( in uncomfortable car)
Comment from Hotel Management
Jul 7, 2014 by Peter, Hotel Management
Dear JJ, Sunny greetings from the Coral Coast! My team at Outrigger on the Lagoon . Fiji are all about providing quality holiday experiences to our guests. I sincerely apologise that we have failed in this mission. I assure you that we take your feedback seriously and we have taken the appropriate action to rectify all areas of concern! Once again, I thank you for your comments! Peter Hopgood General Manager Outrigger on the Lagoon . Fiji
4 out of 5
Recommended
for Everyone
by kane from bendigo, victoria

Great spot for big families

Posted Jun 5, 2014
Good for big families, not so beneficial with smaller kids though. Beach was horrible but staff were just amazing people. I'd go back just to see the staff :)
5 out of 5
Recommended
for Families
by Natasha from Australia

Fabulous staff and a gorgeous location

Posted May 16, 2014
Pros: An 'easy' resort which allows you to really relax.
Outrigger is a wonderful place to stay if you are looking for a relaxing, no-fuss resort holiday. The resort is very comfortable with beautiful manicured gardens. The staff are attentive and genuinely enjoy interacting with children. They are very welcoming and also seem very genuine. Food options are quite diverse, although as a vegetarian I would have liked more pulse-based options in the buffets. The baby-sitting options are very affordable and I felt comfortable leaving my children with the baby-sitters.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent!!

Posted May 1, 2014
My Kids absolutely loved Kids-club & really enjoyed staying at Outrigger. All staffs were very friendly & helpful. Only it was too far from the airport. (1.5hrs by taxi)
4 out of 5
Recommended
for Families
by A verified traveler

good resort has everything you need. no complaints

Posted Apr 28, 2014
Pros: kids club friendly staff
Cons: mattress
mattress require replacing after a excellent massage at bebe spa and sleep on a mattress that u sink into the middle and wake up sore back defects the purpose.