Ratings based on 771 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing hotel with amazing staff!

Posted Apr 29, 2015
I am beyond thankful and satisfied staying at this hotel. From the cleanliness of the facility to the friendliest staff ever! Ever since this trip I have recommended it to everyone. Thank you thank you!
4 out of 5
Recommended
for Families
by A verified travelerfrom Adelaide

As lovely as the photograghs

Posted Apr 29, 2015
Pros: Atmosphere, friendly staff, golf buggy transfers, breakfast buffet, pool, little markets
Location: Walking to other resorts, easy to access marina, catch the yellow west bus for a ride into Nadi markets
A beautiful resort to relax, great pool, friendly staff, excellent choice of restaurants and dining options, best place to view sunsets. Room Oceanview was large and more than comfortable beautiful lawn area outside, great frog watching at nighttime.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Gold Coast

getting older but still ok

Posted Apr 28, 2015
Pros: Easy to relax
Cons: rooms need upgrading
Location: The warf is great for meals recommend bone fish
Make sure that you get the starwood card. saves 50 % off all your meals. Some rooms have noisy air conds
2 out of 5
by A verified travelerfrom Sydney

Fiji Time

Posted Apr 21, 2015
Pros: Great position,
Cons: Old and tired. Refurbishment urgently required. New Head Chef and put new batteries in the waiters. Care and concern for the guests would be good.
Location: Sheraton, Hilton and other resorts.
Front of house staff and Maid service, excellent. Restaurant and Wait staff, slow, hidden and unconcerned. Chef's unprofessional and not up to Westin's class. If you order a drink, order 2 because it takes so long to arrive and when you finish it takes so long to order the next round.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NZ

Best Hotel in Denarau

Posted Apr 21, 2015
Pros: The staff, they are so welcoming from reception, to the porters through to the activities staff. It is lovely and quiet in and around your room.
Cons: The price for food at the resort is expensive.
Location: Make use of the facilities at the Sheraton (next to The Westin). The Marina at Port Denarau to shop or have a meal. Close to Nadi. Great location.
Had a wonderful 5 night stay at The Westin. Had a very relaxing time, felt like a real holiday, relaxing beside the pool having cocktails served to you as and when you wanted. Beautiful sunsets. The pool facility is lovely. You should give the morning water aerobics class a go!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Adelaide Australia

Excellent hotel with very good facilities

Posted Apr 18, 2015
Pros: Good location, right on beach
Cons: Checkin and checkout a little slow, but no concern
Location: Denarau Marina
All very pleasant and smooth. Good restaurants and food.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Service is everything!

Posted Apr 16, 2015
Pros: The service and the Fijan architecture of the hotel.
It was wonderful. The best part was the attentiveness of the staff, and especially the Rooms Manager, Emanuele Secondo. My husband and I arrived early in the morning in the middle of a heat wave. Our room was not ready so we waited for a while in the pool area. After some time it became too hot to tolerate so we asked if there was somewhere with air conditioning we could wait. He immediately radioed others, and within minutes not only were we in ac, but in our permanent room---no more waiting for us! In addition, the next day was my birthday and he had a beautifully decorated cupcake sent to our room. The attention to detail and service all around made our trip.
4 out of 5
Recommended
for Couples
by A verified travelerfrom NZ

relaxing time in lovely surroundings

Posted Apr 15, 2015
Pros: Friendly relaxing atmosphere.
Cons: As written in our experience
Location: Port Denerau provided a different food offering and enabled easy access to the outer islands.
First time couple to Fiji who embraced the hotel amenities offered. The pool area provided a fantastic relaxation space and the staff went beyond our expectations in the service provided. Our Holiday was completely booked through Expedia and as such it was the little details which could have been improved upon. Example - the airport transfer, it was not clear which company was providing the service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2015
Absolutely stunning. Accommodation was beautiful, pools were amazing, entertainment great and really good dining
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne, Australia

Nice facilities but overpriced

Posted Apr 1, 2015
Pros: The location and the grounds
Cons: The reception staff could be more helpful. We had to ask 3 times about our free wi-fi
Location: Port Denarau is just around the corner and has everything you could need and for much cheaper than the hotel.
The grounds and room were always immaculate and it was a beautiful location.