Ratings based on 2,761 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Be prepared to be pampered.

Posted Mar 14, 2015
Pros: The staff were very helpful/attentive.
Location: Chinatown, walkable to North Beach (which has great Italian food) and walkable to Fisherman's Wharf (the tourist area).
Great hotel adjacent to Chinatown and walkable to Fisherman's Wharf. You will feel like you are having a truly luxurious escape between the doorman, helpful concierge, comfortable bedding and complimentary spa water and fresh fruits. Also, the adjacent Bob's Steak and Chop house is good for an elegant dinner.... just pricey for breakfast. However, a great pastry/coffee shop called Boulange is roughly a block away.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom McAllen, Texas.

Very nice hotel.

Posted Mar 14, 2015
Pros: Location, service, comfort.
Cons: Not charging extra for wi-fi.
Location: Walking distance to Ferry building, China Town, Union Square..
Very nice hotel. Location was also very good. Staff was very pleasant and helpful. They good the extra mile to help. Had breakfast at theHotel restaurant and it was good but $$$$.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

Good hotel in a very convenient area

Posted Mar 7, 2015
Cons: At check in, I would have liked to have been told of the unusual window configuration and asked if that was acceptable to me.
Location: It is an easy walk to the Ferry Building and Embarcadero. If you are visiting on a Saturday don't miss the Farmers Market behind the Ferry Building
This hotel is located in an area which is very convenient to an exploration of the city. It is 6 blocks or so from the Montgomery BART station, so it was not difficult to take BART into town from the airport. Staff are very friendly and helpful. Beds are comfortable, and the room was clean. The only downside was that we were given a room on the top floor, the 17th, which had small high windows, making the room somewhat dark and dreary. I would suggest asking for a high floor (less street noise) but NOT the 17th floor. Looking at the hotel from the outside, the windows on all of the other floors appear to be of a more standard size.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom okotoks, alberta

Great location and staff.

Posted Feb 21, 2015
What a great place to stay. The service was top notch, room was awesome and location was perfect. Everything is in walking distance including shopping, Chinatown two blocks away, pier 39, etc. When I go back to San fran, I will stay at the omni 4 sure.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel Omni

Posted Feb 19, 2015
Pros: IT was quiet and wroked well
Cons: Air conditioning was noisy.
Location: It is close to the Financial District but also walking distance from Chinatown.
Didn't spend much time in the room but it was comfortable and the facilities were sufficient for our needs. We ordered room service a couple of times whilst we were there and it came within the timeframes and was pretty good.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom s

Pleased

Posted Feb 16, 2015
Easy check in/out. Fast service, valet was amazing overall a great experience.
5 out of 5
Recommended
for Families
by A verified travelerfrom Mexico

Excellent and close to union Square

Posted Feb 14, 2015
Pros: We can do many things walking
Cons: Wifi free
Location: The location is perfect
Comfortable, beautiful and excellent room services
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kentucky

A Perfect Hotel in a Great Location

Posted Feb 5, 2015
Pros: EVERYTHING.
Cons: Nothing
Location: The hotel is located in the heart of everything. The Ferry Building is six blocks down Californi and can be reached by hopping on a bus or cable car.
The Omni heads our list of places to stay in San Francisco. In every way it was delightful. The staff was friendly and efficient and the location on California St. couldn't be better. Cable cars and buses went right by the hotel. We loved out three days there.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel. Very friendly staff.

Posted Feb 5, 2015
Nice hotel but Internet should be free for what you are spending here.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent but not outstanding!

Posted Feb 3, 2015
Pros: Staff, Location, Shower
Cons: Beds (sheets, frames) , tvs (size) and other room equipment/decor
Location: Union Square shopping, Bars, Lounges
The beds (sheets, frames) , tvs (size) and other room equipment/decor could be better at this price.