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Very nice hotel with a very friendly staff. We enjoyed being in that part of San Francisco. The rooms are small and our room did not have a view. The room was clean and the bed was comfortable. The lobby is small but very comfortable.
Mainly the hotel met our needs. Rooms were decent and tv had good selection of channels. Bathrooms were nice also. But there were no towels and I had to ask twice for them, And I dont think that a hotel should charge you to park in their own parking lot when you already paid for the room.
The Phoenix more than lives up to its historic reputation. The staff were absolutely incredible and the rooms were some of the most spacious in SF. The pool and surrounding courtyard were beautifully maintained. The on-site restaurant/bar was top-notch. Overall class act.
Had an amazing stay at the Hyatt Regency in SF. I was travelling for work and had a rough start to the day (travel relates delays). As soon as I walked into the hotel I was welcomed by a very supportive staff that went out of their way to make me comfortable. Everything from checkin, dinner, brunch, ...
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