Ratings based on 2,669 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Mar 26, 2015
The hotel is close to all attractions and great restaurants.
3 out of 5
by A verified traveler

NOISY HOTEL

Posted Mar 25, 2015
Pros: Location
The location is great... within walking distance of all the attractions! This hotel is probably the noisiest we have ever experienced! They "upgraded" us to a room that looked directly at a wall in the alley. The slamming of doors and cleaning staff in the hallways began at 6AM. The dumpsters were directly beneath us in the alley. Trash rummaging and then trash trucks added to the noise all night and early in the morning. There is no microwave and our fridge did not work. It was great to be able to walk everywhere, but that would be the only reason to stay here!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami

Posted Mar 24, 2015
The Hotel location is great! The room is very confortable!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Midwest

Great location in Fisherman's wharf,

Posted Mar 24, 2015
Pros: location
Cons: carpets need cleaning or replacing, some marks on walls
Location: Fisherman's wharf, many restaurants, Boudins bakery, trolleys, close to China town, Unino Square
Clean hotel, nice beds, would stay here again when in San Fran
3 out of 5
by A verified travelerfrom san luis obispo

Room to small

Posted Mar 23, 2015
This time it wasn't good, staff seams like don't care about us, care only for other guesses that stay longer than us, than room was way to small beds verily fit and coffee maker was dirty, just not happy about it. Location was great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to all the action at Fishermans Wharf

Posted Mar 21, 2015
Pros: Has everything.
Cons: Wi-Fi
Location: Good restaurants, trams, cable cars, buses, ferrys, bikes and segways all very close.
Close to all the public transport. Lots of good restaurants and bars nearby. Very comfortable Holiday Inn. The restaurant is good but has no atmosphere. Did not try breakfast. Only problem is the wifi is very very slow.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Toronto

good location and quiet

Posted Mar 20, 2015
Pros: Room was clean and reasonable size (9 nights) - only hotel on the Wharf with a pool. Buffet breakfast was good. No complaints from us about noise.
Cons: The hotel writes that there is a free newspaper. Unfortunately it is the San Fran Chronicle which is awful so you have to buy a real newspaper.
Location: We chose the Wharf over Union Sq. Good decision. The Wharf is near Fort Mason which is very peaceful early morning. Piers not for us.
stayed 9 nights . Fisherman's Wharf good location to see the city by foot and bus. Not many places nearby with good food.
4 out of 5
Recommended
for Everyone
by A verified traveler

SF

Posted Mar 20, 2015
Pros: Locatin
Cons: Noise
Very noisy. Small room. Vending machines did not accept cash. Great location
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location!

Posted Mar 19, 2015
It was very nice. Staff was very friendly and helpful. Location was excellent. Will definitely be returning.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location but very poor Wifi

Posted Mar 16, 2015
Pros: Great Location
Cons: Internet connectivity very, very poor.
The hotel is in a great spot for walking the Fisherman's wharf district. Also, just a 15 minute walk to Alcatraz ferry and five minutes to the cable cars. Hotel a bit pricey for what you get, but you are paying for the location. The internet and Wifi in the Hotel were extremely poor, ipad would not load at times. Unacceptable in this day and age when you are TOURIST accessing everything on line. It needs to be fixed/upgraded ASAP.