Ratings based on 33 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by Michael L from Marietta, GA

Best place in the area by far!

Posted Apr 27, 2015 on Hotels
Even though there's not much choice of hotels here in Fitzgerald (3 to be exact) I would stay at this Quality Inn even if there were 100 to choose from! From the minute that you walk in to the time that you pull out of the parking lot, you are treated with courtesy and made to feel like family. The staff goes above and beyond to make your stay pleasant. The hotel has been completely renovated and you're within walking distance of several local restaurants. The free buffet breakfast is one of the best that I've had and the rooms are kept exceptionally clean. I highly recommend this little gem of a hotel!
Comment from Hotel Management
Jul 11, 2015 by Kevin, Hotel Management
Thank you for taking the time to write your review. Your feedback serves as encouragement to all the team as we strive to continuously improve the quality of our services to provide an exceptional experience for all our guests. It is always a pleasure to receive feedback but we love to receive positive feedback. Thank you again for sharing your experience and we hope your next visit will be even more pleasant than the previous one. Kevin Clady - General Manager
2 out of 5
by A verified traveler from Athens ga

Disappointing

Posted Mar 29, 2015
Pros: Staff was very friendly
Cons: see comments above
thought this would be the newest, therefore cleanest and up to date place to stay during my class reunion but was very disappointed. Rarely had internet service in my room although the staff said they were trying various things to help on the many occasions I reported the problem. The top sheet was too short for the bed. The carpet was awful. The sink did not appear clean. Will try another place next time I'm in town.
Comment from Hotel Management
Mar 31, 2015 by Kevin, Hotel Management
Thank you for taking the time to write your online review regarding your recent stay at our hotel. I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I can tell you that our bathrooms will be receiving a refreshing update within the next few months. We are working on the Wi-Fi but many issues are not with the property but with issues at the source due to our rural location. The one thing we have no control over are outages from the source. Again, thank you for time, valuable feedback, and your business. I sincerely appreciate it and hope you will give us another chance to provide you accommodations on your next visit to Fitzgerald. Kevin Clady - General Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler from k

Posted Mar 14, 2015
Nice clean maintained hotel. Staff was exceptional.
Comment from Hotel Management
Mar 16, 2015 by Kevin, Hotel Management
Thank you for writing your online review. Feedback from our guests is very important to us and helps our continuing efforts to provide a nice service for a great stay. Thank you so much for your business and we look forward to seeing you in the future Kevin Clady - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Only spent one night. bed was clean and ok.

Posted Mar 14, 2015
Pros: location and upkeep.
Cons: Pest Control definitely.
Location: Same town. Location was fine for my needs.
My experience was OK. Staff was polite and friendly. did see a bug.
Comment from Hotel Management
Mar 16, 2015 by Kevin, Hotel Management
We very much appreciate and value your feedback. I will share it with our team and we take pride in our hotel and the services we provide. Thank you for sharing your experience and we look forward to seeing you in the future. Kevin Clady - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from atlanta

Nice hotel in business district

Posted Feb 3, 2015
Staff was very friendly and helpful. The room was clean and comfortable. This small town doesn't have many hotel options and this is the nicest I have found in Fitzgerald.
Comment from Hotel Management
Mar 6, 2015 by Kevin, Hotel Management
We very much appreciate and value your feedback. Your review will serve as encouragement to the staff as we strive to continuously improve the quality of the services we provide. It is always a pleasure to receive feedback and positive feedback is even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Kevin Clady - General Manager
5 out of 5
Recommended
for Families
by Ouida wells from Colquitt georgia

excellent overall stay

Posted Jan 20, 2015 on Hotels
We got excellent services from all of the staff.we were in town for a funeral.
Comment from Hotel Management
Mar 28, 2015 by Kevin, Hotel Management
Thank you for taking the time to write your online review with such positive feedback!. I have shared your comments with my staff and they join me in thanking you for your kind words. We take pride in our hotel and services we provide. We are looking forward to providing you the same pleasant accommodations but we hope under better conditions the next time you are in town. We are so glad you enjoyed your stay and want you to know that our thoughts are with your family. Kevin Clady - General Manager
3 out of 5
Recommended
for Families
by A verified traveler

Good hotel

Posted Jan 3, 2015 on Hotels
Stay was good!
Comment from Hotel Management
May 16, 2015 by Kevin, Hotel Management
Thank you for taking the time to write your review. Feedback is very important to us. We hope to see you again soon. Kevin Clady - General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2014
Pros: Location.
The hallway smelled really smokey, although the room didn't.
Comment from Hotel Management
Jun 13, 2015 by Kevin, Hotel Management
Thank you for taking the time to write your online review regarding your recent stay at our hotel. All feedback is very important to us and we can assure you that we will use your information to do everything possible to create an enjoyable experience for all our guests. I will have the hallway issue checked out to see what we can do in the future. We hope to see you again soon.
4 out of 5
Recommended
for Business Travelers
by Jeff

Posted Nov 2, 2014 on Hotels
Comment from Hotel Management
Feb 7, 2015 by Kevin, Hotel Management
We would like to thank you for taking the time to enter your review online. All feedback from our guests is very important to us. The input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Oct 20, 2014 on Hotels
Comment from Hotel Management
Feb 7, 2015 by Kevin, Hotel Management
Thank you for taking the time to enter your online review. We take pride in our hotel and the services we provide. We are glad you enjoyed your stay with us. We look forward to providing you a pleasant stay the next time you are in town.