Ratings based on 387 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
82% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by jesus

Friendly staff

Posted Apr 21, 2014
The staff is very attentive to the client's requests. The staff helped me resolve an issue with my booking and I was able to get a full refund on a room I did not use. Also, a new employee gave me a low quote on a room and the following morning I noticed that the charge on my credit card was larger than expected. I explained to the manager the quote I was given and she honored it. My whole family was very pleased with our stay there so I recommend it to everyone.
5 out of 5
Recommended
for Couples
by Balazs from Hungary, Budapest

good accessibility

Posted Apr 21, 2014
good accessibility can be easily found good restaurants nearby
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 20, 2014
Pros: Good facilitues
Location: Williams is on the Route 66 so that's an attraction for some people. Otherwise the draw is the Grand Canyon.
Good hotel, with nice facilities. Lovely pool and fitness centre. We used this hotel as a base for visiting the Grand Canyon national park. It is about 50 mins drive away from the park but it is a very easy road. The hotel is significantly cheaper than the hotels just outside the park.
4 out of 5
Recommended
for Everyone
by Jesus from los angeles

Good hotel. Close to restaurants/pool

Posted Apr 20, 2014
Good hotel. Same money by stayin an hour away from grand canyon. Good bars nearby
4 out of 5
Recommended
for Everyone
by A verified traveler

Good return for the money.

Posted Apr 16, 2014
Pros: Clean and organized with a very helpful staff
Cons: Someone either making the bed or laundering the sheets had dark hair. I know this because both nights we stayed we found long dark hairs on the linen
Location: Excellent internal Restaurant, The Doc Holiday. Very convenient, good menu and reasonably priced. Williams AZ is 54 miles from the Grand Canyon.
Spent 2 nights out of 3 we had booked due to my husband becoming ill. Staff was very understanding and willing to aid in any way they could.
2 out of 5
by M Luisa from California

Not the best :(

Posted Apr 12, 2014
This hotel is kinda expensive and not really nice, the showers are not working properly, the beds are really hard, if you have no options well sorry, but look for other options. Not the best experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel for a family spring break

Posted Apr 10, 2014
Hotel has good amenities including pool and gym. Nice room that kept warm with 40s temperatures outside. Comfortable bedding. Room was always clean. Hotel close to Grand Canyon and quaint Williams downtown. Not too far from flagstaff, Lowell observatory and craters. Big plus: hotel allowed our new puppy. Family enjoyed it for a nice break.
3 out of 5
Recommended
for Everyone
by al from minnesota

Good hotel

Posted Apr 8, 2014
Everything met expectations except the tiny pillows. They should use regular size pillows
4 out of 5
Recommended
for Everyone
by Dave from Boston, Ma

Close to Grand Canyon

Posted Apr 5, 2014
Stayed here after a long day at the Canyon, short drive just under an hour. The hotel is right next to the highway so we could easily continue our drive back to Vegas the next morning.
4 out of 5
Recommended
for Everyone
by jeanne from Sault Ste Marie, ON, Canada

Close to the Grand Canyon

Posted Apr 1, 2014
Cons: They haven't put up any highway signage since they changed over from another hotel chain. Finally had to stop and ask someone where Ramada Inn was.
Comfortable, clean rooms. Friendly staff. On site restaurant and bar. Great price for the breakfast buffet. Quaint, friendly little town with couple more good eating spots. Enjoyed all the historical Route 66 memorabilia that Williams is proud of. Very nice drive to the Grand Canyon and back.