Lobby

Reviews of Airport Inn Flint

2 out of 5
Airport Inn Flint
2215 W Bristol Road, Flint, MI

Reviews

4.8
Rating 10 - Excellent. 27 out of 304 reviews" "
Rating 8 - Good. 42 out of 304 reviews" "
Rating 6 - Okay. 56 out of 304 reviews" "
Rating 4 - Poor. 57 out of 304 reviews" "
Rating 2 - Terrible. 122 out of 304 reviews" "

5.0/10

Cleanliness

6.0/10

Staff & service

3.6/10

Amenities

4.4/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t stay at the property, was told when I arrived to check in that there were no rooms with tv’s and my reservation was canceled.
Stayed 1 night in Feb 2024

4/10 Poor

Chris

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Reed was extremely nice. Overall cleanliness horrible. Power went out...cable went out..dirty room..stained towels..people live there and were noisy.
Stayed 3 nights in Jan 2024

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They mentioned they were under construction but did not mention you have to walk through the demolition debris to access room. The room has a refrigerator with a half drank Gatorade in it. Microwave has burnt food on its glass bottom ( had to remove someone’s plate from it to see it). There was one hand towel and one wash cloth no large towels. The shower was not working correctly and loose. The tub drain strainer missing. The hot water was warm but not hot, I ran the sink to see if it was the anti scold setting but it never got hot. The smoke alarm was covered with plastic bag to avoid going off because of demolishing going on in hallway. Six propane tanks in by stairs with a heating device upon entrance to stairs. Turned key in and advised could not stay here. There response was okay and no refund on all four days paid in advance.
Stayed 4 nights in Dec 2023

10/10 Excellent

Deborah

Stayed 1 night in Dec 2023

2/10 Terrible

Deana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO BOOK THIS HOTEL
Hotel was extremely dirty, it was being remodeled on the second floor, which there was no mention of when I booked, torn up carpet and drywall laying around everywhere. There is no mirror in the room at all, the room and bathroom was filthy, and the towels were dirty. The power went out just for the hotel (gas station attendant next door said they didnt lose power and there was no other power outage happend that he knew of), never came back on, we had to pack up and leave to another hotel at 3am because the room got so cold from no heat. Went back at 7am to gather our belongings and even the emergency hall lights were not working at this point, had to use the flashlight on my phone to make my way up the stairs and to gather my things from the room. Ruined the whole night. Horrible hotel!
Stayed 1 night in Nov 2023

6/10 Okay

Carol

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
too many people hanging around outside into the night, unlicensed cars and it appeared to be non running vehicles .Could not operate the tv, remote was useless.
Stayed 1 night in Oct 2023

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside was very dirt. Didn’t feel safe. Entry way door handle was missing. Stained towels.
Stayed 1 night in Oct 2023

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

William

Liked: Staff & service
Stayed 1 night in Aug 2023

6/10 Okay

Ron

Expectations unmet
made online reservation 3 hours away, received confirmation; arrived to be informed no room was available. When leaving, checked confirmation message THEN received update of no room at the inn. NOT A GOOD EXPERIENCE
Stayed 1 night in Aug 2023

2/10 Terrible

Hortencia

Stayed 1 night in Aug 2023

6/10 Okay

Kimberly

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Customer service was great
Stayed 1 night in Jul 2023

6/10 Okay

Mike

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Chelsey

Liked: Staff & service
I stayed while it was being renovated but the rooms are decent. Quick check in and out.
Stayed 1 night in Jun 2023

2/10 Terrible

Brian L., Cathedral City

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
No air or fan bathrooms falling apart no carpet in hallway just cement no bed frame towels we old and worn and did not match. Strange people in the parking lot in their cars.
Stayed 1 night in Jun 2023

2/10 Terrible

latasha

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing didn't stayed that hotel looked like a dirty hunting house the room was nasty and the tub was rusty and it were little holes in the wall the sheets were dirty 😳 the carpet was dirty and the room smell very badly 😢 i wouldn't ever book there again 😳
Stayed 1 night in May 2023

4/10 Poor

Erica

Disliked: Cleanliness, staff & service, property conditions & facilities
Outdated run down dingy
Stayed 1 night in Mar 2023

4/10 Poor

Tina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good room was so old no heat, no trash can and no phone in room
Stayed 1 night in Dec 2022

2/10 Terrible

Steve

Disliked: Cleanliness, property conditions & facilities
There was nothing too like it was dirty It's stunk every piece Of linen was badly stained the mattress was has stained and I could tell because the linen didn't fit the mattress The carpet was like destroyed I'm surprised they can even get away with renting something like that it was late and had no choice I needed to sleep. Of course i barely slep because of the smell
Stayed 1 night in Oct 2022

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The building is under partial renovation. The staff knows that and does everything they can to make it easier; they were all friendly, excellent, and accommodating. The rooms that are finished are excellent.
Stayed 2 nights in Sep 2022

2/10 Terrible

Denise

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I didn’t like anything management was terrible and so was the property
Stayed 1 night in Sep 2022

4/10 Poor

Irene

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unhealthy disappointment.
Room smelled of mold, mold spots on wall, bathtub had large rust stain around drain, toilet seeped at bottom when flushed, wall paper peeling and sheets were stained. Manager apologized and took me to another room that did not smell as bad but mold stains on wall. I left after one hour after I contacted taxi driver and had him find me a decent hotel.
Stayed 1 night in Sep 2022

2/10 Terrible

Kip

Disliked: Staff & service
Front desk not staffed - Unable to check-in Several unscrupulous individuals hanging around front entrance, but no-one at front desk. Waited 15 minutes.
Stayed 1 night in Aug 2022

2/10 Terrible

Jeremy

Stayed 1 night in Jul 2022

2/10 Terrible

Marshall

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

2/10 Terrible

Vincenzio

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Jeff & James were very helpful with my stay concidering what they had to work with but this place in a flop house. the smell of pot never stopped! the room was filthy beyound discription. I took photos of that nightmare! if your homeless its one step above sleeping in a dumpster!
Stayed 3 nights in May 2022

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Mar 2022

2/10 Terrible

Moran

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It dirty, no blankets, had to sleep in our clothes. Wouldn’t recommend this place to anyone. 11 degrees n room was about 60 degrees.
Stayed 1 night in Feb 2022

6/10 Okay

Vanessa

Traveled with partner
Liked: Staff & service, property conditions & facilities
The smell was nice and the bed was nice. Could have been cleaner. Very nice staff
Stayed 1 night in Nov 2021
Response from Jimmy on Nov 26, 2021
Thank you for your input. We look forward to serving you in the future. We are in the planning stage of some upgrades and hope you will come visit us once they are completed and give us your perspective on how we did.

2/10 Terrible

Leonard

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Very run down, no phone to contact front desk. Rust in tub, filthy floor, bottom of tub dirty, put a towel down in tub to shower carpet needed to be replaced burn holes every where lamp shades torn lamps rusty😠😠😠
Stayed 2 nights in Nov 2021
Response from Jimmy on Nov 23, 2021
Thank you for your feedback. We will address these issues

2/10 Terrible

Carmen

Disliked: Cleanliness, property conditions & facilities
The room was a mess, dirty, broken or rotten curtains, mildew and cobwebs on the walls and ceiling…etc. I couldn’t take a shower because of the conditions of the bathroom. Had to sleep on the comforter, the bed wasn’t changed and the staff was nowhere to be found, but the cigarrette stink sure was. $73 ridiculous, not even if you pay me I stay there again. Awful 😖
Stayed 1 night in Oct 2021
Response from Jimmy on Oct 30, 2021
Not sure where you stayed but we don't have ANY rooms that cost $73. We change our linen and clean rooms after EVERY checkout. Front desk is manned 24 hrs a day. While we may not be at the desk continuously we do have a bell that will alert staff to come to front desk. Apparently you did not use it.

4/10 Poor

Theresa

Liked: Staff & service
Disliked: Cleanliness
I didn't stay there because I couldn't keep my car they while I was out of state
Stayed 1 night in Oct 2021
Response from Jimmy on Oct 30, 2021
As explained to you when you checked in we have limited parking and do not allow people to park here for 2 weeks while they are out of state. Airport has short term as well as long term for this situation.

6/10 Okay

Regina

Fast check in. Room was outdated but clean. The bed could have been softer but it served it’s purpose. The bathroom was clean and the water was hot!
Stayed 1 night in Sep 2021
Response from Jimmy on Oct 5, 2021
Thank you for your feedback. We look forward to serving you again

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Living in a Hell Hole
I pulled up to what appeared to be a crack house on the outside… the inside was no better, heavy rust in the tub? Mold in the shower ceiling (needless to say I didn’t use the shower) 1 pillow and no top sheet, meaning they intend you to use the bed spread/ cover to sleep with… I went and asked for a 2nd pillow & a clean top sheet The AC was off when I got in, it was 100 degrees on there… it took all night to cool the room down. In the morning, you could see dust floating in the air in the sunlight Sunday morning heading out for the day, a guy in a rusted out van asked me if I “smoked bud”… I declined… getting back to the hotel late… he’s still in his van… turns out he’s the hotel maintenance man…!!! There’s a no refund policy there… so if I left, I was out money… never again!!!!
Stayed 2 nights in Aug 2021
Response from Jimmy on Oct 5, 2021
We apologize that you had such a bad stay with us. We have recently purchased this property and are working to correct issues you have mentioned. Unfortunately we can't do it overnight but we are working at it.

2/10 Terrible

Tanya

Disliked: Cleanliness, staff & service, room comfort
STAY FAR AWAY
Was not good at all. The guy at the desk older gentlemen was very rude. Out airconditioner wasnt working after 3 hrs of being theregit upset and stormed off left us standing therem . Another worker younger man also rude. Ask for another bottle of shampoo and was told no. DO NOT STAY AT BRISTOL RD AIRPORT INN
Stayed 2 nights in Jul 2021
Response from Jimmy on Oct 30, 2021
Well...As a general rule I try to be polite but when you wait until the middle of the night to inform us of a problem there is no one to deal with it. We do not have housekeeping and maintenance on duty 24/7. As far as me being rude goes I was just mirroring you. If there was an issue with the a/c we would have GLADLY moved you to a different room.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not recommend. Portable air purifier in room running because I was guaranteed nonsmoking room but it definitely was not. Awful smell. Awful place to stay.
Stayed 1 night in Jul 2021
Response from Jimmy on Oct 30, 2021
We strive to keep people from smoking in building as per Michigan law states but unfortunately we are limited as to our ability to enforce it. If we find evidence of people smoking in a room we bar them from coming back. It sounds like this was the case in the room you got as the air purifier was running to clean the smoke smell out of the room.

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked nothing, the first room the A/C didn't work, blood stains on the sheets, water all over bathroom floor. Front desk was rude. The place is a daily, weekly, monthly rental with rough characters walking around. Take this place off your directory please.
Stayed 1 night in Jun 2021
Response from Jimmy on Oct 30, 2021
We DO NOT put blood stained sheet on a bed. Never have and never will. Yes we have daily, weekly, monthly rentals as does ANY hotel. Rough characters? Not hardly. The people you are referring to are carpet installer, truckers, waitresses, and other working class people who because they live here watch what goes on and help to make this a safe, quiet place to be.

2/10 Terrible

Rhiannon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Jimmy on Oct 30, 2021
thank you for your input

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Property rooms badly damaged and dirty
Stayed 1 night in Jun 2021
Response from Jimmy on Oct 30, 2021
Thank you for your input

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True story
The guy at the front check-in DESK IS SUPER AMAZING!!!! So close to Bishop and he went way above and beyond, since my reservation was messed up by the pre-paid thing through you. **Go military**
Stayed 1 night in Apr 2021
Response from Jimmy on Oct 30, 2021
Was glad I could help you out and thank you for your service to this country.

6/10 Okay

Sheree

Traveled with group
Disliked: Cleanliness
Stayed 2 nights in Apr 2021
Response from Jimmy on Oct 30, 2021
Thank you for your input

2/10 Terrible

Gary

Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
Stayed 1 night in Apr 2021
Response from Jimmy on Oct 30, 2021
Thank you for your input

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Worst place I ever stayed in my Life & I am a 50 yr. Old Trucking....been all over the place & this made my #1 worst even showed it to a eployee & he said ol well....
Stayed 1 night in Mar 2021
Response from Jimmy on Oct 30, 2021
We have never responded "Oh well" to customer complaints. We try to address them as soon as possible but in some cases the time an issue is brought to our attention may cause us to delay doing anything about it. (We aren't going to move furniture at 3 a.m.,etc, etc, etc)

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place to stay in the history of my hotel stays!!!! Bullet holes in curtains, missing carpeting in some areas, tissue shoved into the peephole of the door where the peephole is missing. Blood stains in the room. Front desk manager is the worst person alive that is managing a hotel. We asked for a refund and was denied so then we asked for a clean room and he refused!! It was so bad we waisted the money because there way NO WAY we could stay in such filth!! DO NOT STAY THERE!!!
Stayed 1 night in Mar 2021
Response from Jimmy on Oct 30, 2021
There was no bullet holes in curtains. None of our rooms are missing carpet. Housekeeping DID miss the tp shoved in peephole but the peephole WAS there as are they all. I remember you coming in and demanding everything under the sun. Find it interesting that you went to a different hotel and had the EXACT SAME ISSUES.

8/10 Good

george, Northwest

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and efficient small airport easy access
Stayed 2 nights in Jan 2021
Response from Jimmy on Oct 30, 2021
Thank you for your input

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2020
Response from Jimmy on Oct 30, 2021
Thank you for your input

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Didn't stay very racist. place was nasty and smell of smoke
Stayed 4 nights in Sep 2020
Response from Jimmy on Oct 30, 2021
We are not racist. And I invite everyone to come see for yourself. As far as being nasty and smelling of smoke goes... We clean our rooms with clean fresh linens and towels, rooms are dusted and vacuumed after EVERY checkout. If we catch someone smoking in room we warn them not to and if they continue we evict them.

8/10 Good

Darrell

Traveled with family
Liked: Cleanliness, staff & service, room comfort
From the Fort
It was a good stay I was out alot but my stay was safe and friendly.
Stayed 2 nights in Jul 2020
Response from Jimmy on Oct 30, 2021
Thank you for your input

2/10 Terrible

Terinna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Jimmy on Oct 30, 2021
Thank you for your input