Exterior

Reviews of Fairfield Inn & Suites Flint Fenton

2.5 out of 5
Fairfield Inn & Suites Flint Fenton
3125 West Silver Lake Road, Fenton, MI

Reviews

8.4

Very Good

Rating 10 - Excellent. 225 out of 434 reviews" "
Rating 8 - Good. 121 out of 434 reviews" "
Rating 6 - Okay. 52 out of 434 reviews" "
Rating 4 - Poor. 21 out of 434 reviews" "
Rating 2 - Terrible. 15 out of 434 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Angelika

Traveled with family
Elevator wasn’t working, very inconvenient to carry luggage and other staff up and down
Stayed 1 night in Mar 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service
The hotel was fine. However, we reserved a suite and while the main bed was nice, the pull out sofa was really bad. Only a twin but worse, lowest quality mattress possible. Also there was no privacy and no space. It was like they took a regular sized room and threw a low quality hide a bed in. Poor form from the Marriott chain
Stayed 1 night in Jan 2024

10/10 Excellent

Kore

Stayed 1 night in Jan 2024

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What's not to like? Friendly staff, lots of outlets and charging ports, checkout at noon (not like other hotels) Good breakfast. 3 miles from the event we were attending.Easy on and off the highway. Woud definitely stay there again.
Stayed 1 night in Dec 2023

10/10 Excellent

Clifford

Stayed 1 night in Dec 2023

10/10 Excellent

Shawna

Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite
It was a nice room. I stayed in a suite. The room was nice, but the tiles were loose in the bathroom. Otherwise it was a nice room.
Stayed 2 nights in Oct 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More good than bad :)
The room looked a bit outdated, and I run hot, so I need to be cold in the room. The air conditioning was turned to its lowest possible temperature (58 degrees) but it, as well as the fan couldn't compete with the hot, September humidity. So imagine my surprise when I fully opened my large, second-floor window to see NO SCREEN in it. It is no big deal for me because I am not a curious child. Luckily, no mosquitos, bats or owls visited us during the night. Believe it or not, the bed was VERY comfortable. And I hate hotel beds! The bathtub's shower head had several settings and was wonderful. The room was clean, the towels were numerous as was the shampoo, body wash and conditioner. The breakfast included scrambled eggs, individually made waffles with maple syrup AND blueberry syrup, pork and turkey patty style sausages, bagels, toast, scones, cereal, etc. It was wonderful. We will go back!
Stayed 1 night in Sep 2023

6/10 Okay

Orasa

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room is ok, in bath room should prepare better shampoo,coditioner handle,that handle look real cheap
Stayed 1 night in Aug 2023

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Jason

Disliked: Cleanliness, property conditions & facilities
A Disheartening Experience
My recent stay at the Fairfield hotel in Fenton, Michigan left much to be desired. The room's outdated decor transported me back in time, and the bathroom's grimy grout was a clear sign of neglect. Despite claiming to offer a wired internet connection for business needs, the front desk informed me they no longer provided this service, contradicting their listing. The unreliable Wi-Fi they did offer was frustratingly slow, and the staff's lack of concern was evident when the manager conveniently left for the night. Overall, the Fairfield hotel failed to meet basic expectations of cleanliness, amenities, and customer service. I strongly recommend considering other options for a more satisfactory stay.
Stayed 1 night in Aug 2023

8/10 Good

Kathleen

Stayed 2 nights in Aug 2023

8/10 Good

Glenn

Stayed 1 night in Jul 2023

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasant stay. all members of the staff were helpful.
Stayed 2 nights in Jun 2023

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities
Room not clean, dirty wash rag left on the shower curtain, housekeeping never made the bed. No toilet paper. None. Breakfast bar was awful.
Stayed 2 nights in Jun 2023

10/10 Excellent

Deborah

Stayed 4 nights in Jun 2023

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, good breakfast
Stayed 2 nights in May 2023

8/10 Good

lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the shower and the bed was very comfortable however, the heating and cooling controls were not very user friendly.
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice check in front desk girl. Helped us with an issue and told us restaurants that were good
Stayed 1 night in May 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

kathleen

Stayed 2 nights in Apr 2023

2/10 Terrible

Desiree

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The water for the shower was cold. They gave us a different room to shower in and that water was cold. We left without showering and they refunded us via Expedia a measly $40 for our inconvenience. Not being able to shower is kind of a big deal. I still spent more on this hotel with no hot water than I would have for the Comfort Inn, and I could have had the basic necessity of hot water in a shower. What a joke.
Stayed 1 night in Apr 2023

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely nice
Stayed 2 nights in Apr 2023

10/10 Excellent

Paul, Byron

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious room
Stayed 2 nights in Mar 2023

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Very clean and comfortable hotel. Nice stay. Staff extremely helpful and polite.
Stayed 1 night in Mar 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. No complaints
Stayed 1 night in Mar 2023

10/10 Excellent

Marjorie

Stayed 2 nights in Feb 2023

10/10 Excellent

David

Stayed 1 night in Feb 2023

10/10 Excellent

Tammy

Stayed 1 night in Feb 2023

10/10 Excellent

Nicole

Stayed 1 night in Jan 2023

8/10 Good

Elizabeth

Stayed 1 night in Jan 2023

6/10 Okay

Andrea, Cheboygan

Liked: Staff & service, amenities
Disliked: Cleanliness
The room was not properly cleaned.

10/10 Excellent

daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and the friendliest staff I’ve encountered in a long time. Very pleased
Stayed 1 night in Dec 2022
Response from General Manager on Dec 31, 2022
Thank you for taking the time to share about your recent experience at our hotel. We hope to see you again soon, thank you for choosing Marriott!

10/10 Excellent

Jairus, Big Stone Gap

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Kirsten

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
The staff. I mean the entire staff were all so friendly! Thank you for the great stay!
Stayed 6 nights in Nov 2022
Response from General Manager on Dec 31, 2022
Thank you for sharing your feedback from your recent stay. We are so happy that you enjoyed your stay, and we hope to welcome you again soon!

10/10 Excellent

John F

Liked: Property conditions & facilities
Stayed 1 night in Nov 2022
Response from salesmanager on Nov 21, 2022
Thank you for your review!

10/10 Excellent

Shranda

Business traveler
Liked: Cleanliness, staff & service
The customer service was very pleasant. Rooms were Very Clean. The area is very safe. Just an overall very very very nice place
Response from hotelmanagement on Nov 21, 2022
Thank you for your review!

10/10 Excellent

Michele

10/10 Excellent

David, CENTERVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

6/10 Okay

Joyce

Traveled with family
Liked: Cleanliness, staff & service
There was nothing special about this facility, but for an overnight stay while visit friends it did the job. The grounds were very unkempt and full of weeds. Not welcoming in that regard.
Stayed 2 nights in Sep 2022
Response from management on Sep 16, 2022
We apologize for this experience and have since had our landscaping team update the grounds.