Ratings based on 419 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
91% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Hotel has good location

Posted Jul 14, 2015
Pros: Location
Cons: Aircon
Within walking distances from all major attractions and also water bus. The experience was bad mainly because the aircondition was not working. IT is unbearable during the heat of summer. If they would sort out the aircond, experience would have been much better.
4 out of 5
Recommended
for Everyone
by A verified traveler from Catania, Italy

Location perfetto per visitare Firenze

Posted Jun 13, 2015
Pros: Location.
Cons: La doccia che è piccola e la colazione potrebbe essere migliorata (frutta fresca)
Location: Tutto perfetto, a due passi da tutto. Ottima anche la convenzione con il parking garage, anche se un pò costoso.
Siamo rimasti molto soddisfatti. L'albergo è a due passi da tutto: musei, ristoranti, negozi, etc. ed il personale è molto accogliente. Le camere erano confortevole e pulite ma la doccia era piccola. La colazione era soddisfacente. Perfetto anche per famiglie.
3 out of 5
Recommended
for Everyone
by A verified traveler from Roma

Albergo a due passi dal duomo

Posted Jun 3, 2015
albergo molto centrale si raggiungono facilmente i vari luoghi d'interesse. La camera molto spaziosa anche se con un affaccio molto triste
2 out of 5
by A verified traveler

Posted May 23, 2015
The property is an old charm but now needs to provide modern comforts
3 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Convenient location for exploring Florence

Posted May 20, 2015
Located in the middle of everything, not too far from the train station. The hotel staff were friendly and helpful. The room was clean and comfortable. The breakfast room was convenient, and served nice food & coffee. We found it a good base for 4 days of exploring the surrounding city.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nothern California

Perfectly located.

Posted May 18, 2015
Pros: Location, cute hotel, lovely staff.
Location: Everything is within a 15 minute walk from the hotel. Most things are only 3-5 minutes away.
Beds are a bit hard, bathroom light went out for a day and a half, the air conditioning didn't work for most of the trip and being in the city center was noisier than expected. But it is an old city, so chances are things aren't always going to work 100% of the time. Location cannot be beat, staff very friendly and helpful. I would stay here again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Great location

Posted May 6, 2015
Pros: Location
Cons: WiFi and a few of the staff's attitudes
The hotel location is great but their WiFi did not work in our room like they advertise - we ended up having to go to a piazza down the street to get WiFi. We recommend asking for a room off the street as it can be loud at night. Barbara at the front desk was a pleasure to work with.
3 out of 5
by A verified traveler

A Firenze per il ponte del 1° Maggio 2015

Posted May 4, 2015
Pros: La posizione centrale e la gentilezza del personale alla reception.
Cons: La pulizia delle camere.
La camera ha poco spazio e l'armadio è insufficiente x contenere gli abiti e le altre cose personali. In bagno manca un interruttore interno x accendere e spegnere la luce, manca pure una presa elettrica comoda. Nella doccia non c'è una mensola di appoggio. Al mattino un rumore fastidioso, proveniente dal corridoio del piano, impedisce il riposo e costringe a svegliarsi innervositi. Anche il rumore dell'allestimento in sala colazioni alle 7,30 del mattino disturba il sonno. E non è mancato l'abbaiare dei cani, ospiti in hotel.
4 out of 5
Recommended
for Families
by A verified traveler

Strategico

Posted May 3, 2015
Pros: Posizione, gentilezza del personale
Cons: Arredo camere
Location: Ottima
Ottima posizione, accogliente, molto gentili tutti, buona colazione.
3 out of 5
Recommended
for Everyone
by A verified traveler from montelimar

Posted Apr 29, 2015
Pros: sa situation géographique
Cons: le petit déjeuner (je déteste les machines à café)
Location: dans le coeur historique, c'est le top
Hôtel idéalement situé dans le centre historique de Firenze. Par contre , hôtel milieu de gamme, convenant aux touristes ne recherchant pas le luxe. Personnel accueillant. A recommander surtout de par sa situation géographique