Ratings based on 143 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Venice, FL

Great Hotel Near the Museums of Florence

Posted Sep 29, 2014
Pros: Location, views, amenities and buffet breakfast with a wide selection of locally sourced food.
Location: It is in the heart of the attractions less than a 10-minute walk from everything we wanted to see, which was extensive. Never a need to use a taxi.
Wonderful buffet breakfast on the rooftop terrace starts the day on a high note before setting out on foot to see all of the major attractions of Florence, a superbly preserved renaissance city of art, architecture and style. Everyone at the hotel was attentive and helpful and spoke English fluently. The views were spectacular and the rooms very comfortable and clean. The hotel itself is in one of the oldest buildings in Florence dating to the 15th century.
5 out of 5
Recommended
for Everyone
by A verified traveler from dallas texas

Lovely

Posted Sep 23, 2014
Wonderful stay! Our room had an incredible view of the city from our private terrace. The room was very comfortable. Breakfast was a lovely experience- wonderful food, and inspiring view of the Arno river. We watched the sun rise over the city as we sipped our cappuccino. It was so glorious. Will definitely return! Great, helpful staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Best View in Florence

Posted Sep 14, 2014
Pros: The 2 sided terrace at night and they serve drinks and snacks until 10 p.m.
Cons: Staff after 10 pm would be nice if needed.
Location: Great location and all things in the city are within a reasonable distance--never had to do anything but walk for the days we were there.
We stayed for 2 nights and the location is great, right near the river and in walking distance to almost anything you want to visit. The rooms are a little small but the view from the terrace at night is spectacular. The breakfast in the morning is the best we had after three weeks of travel in Italy. The staff was helpful but there is no 24 hr. service as they are off by 10p.m. But this was minor as they were helpful when needed and gave great recommendations. I will stay again when I return
5 out of 5
Recommended
for Everyone
by A verified traveler from Canberra

Great location. Wonderful roof terraces.

Posted Sep 10, 2014
Wonderful roof terraces with fantastic views. Excellent breakfast buffet. Extemely helpful staff. Very slow lift and wifi.
5 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow, UK

Must be best hotel in Florence

Posted Sep 5, 2014
Pros: Everything
Cons: Maybe the lift could be a little faster but that is nit picking.
Location: Perfect location in the centre of Florence close to major attractions and many restaurants.
Everything perfect. Best hotel I have ever stayed in. Staff couldn't be more helpful. Amazing breakfast buffet. Room and bathroom excellent. The rooftop terrace is an oasis in Florence where you can relax after a busy day site seeing and the view is amazing.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego CA

Exceeded all expectations..great views & breakfast

Posted Aug 25, 2014
went there for our honeymoon..concierges very helpful..spectacular spacious living with amazing view..staff great..superb breakfast...ending each day on the rooftop with coffee looking over the city, so fantastic!
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Very central location

Posted Aug 17, 2014
Amazing stay from start to finish. Rooms, rooftop terrace and staff were lovely. Breakfast offered a huge selection of delicious local delicacies. Absolute delight and would recommend it all day long. Thank you.
5 out of 5
Recommended
by Scott from Little Rock

Greqt room, great terrace and buono breakfast

Posted Jul 9, 2014 on Hotels.com
Loved this place. Greqt room, great terrace and buono breakfast. Location is excellent, just a couple blocks from Ponte Vecchio and Uffizi Museum. They made reservations for us at a local restaurant that was quite good. Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Leeds

Excellent hotel

Posted Jul 4, 2014
The hotel has a fantastic location in between the town centre and the Arno and is very clean and well presented with friendly staff that are always ready to help, they have two roof terrace which gave fantastic views of the city on one and the Arno on the other.
5 out of 5
Recommended
for Everyone
by work = travel from boston

Fabulous hotel and location in Florence!!

Posted Jun 22, 2014
We arrived at the hotel & were shown around the property by one of the very helpful staff! We were just amazed by the view off the roof deck! Breakfast was fantastic & filling. The room we had was very spacious & very comfortable. Everything was easy to get to from the hotel. It was worth every euro!