Ratings based on 128 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Nice hotel would recommend it to others.Posted Sep 6, 2014
Pros: Clean, comfortable good range of choice for breakfast, staff very helpful.
Cons: Ztaff initial welcome.
Location: The hotel is walking distance from the main atractions and centre of Florence once you get your bearings.
Lots to see and after initially having staff not being to helpful with working out where my room was situated found that they were very helpful with info on tours local interests and giving directions.
for Couplesby A verified traveler
Excellent Front Desk ServicePosted Dec 17, 2013 on Hotels.com
My wife and I are frequent travelers and have experienced different levels of service from the various hotels we have stayed in. We were very happy with the warm and very friendly service we received at the Arizona Hotel. The owners, who personally run the hotel, went out of their way to ensure we had a pleasant and comfortable stay. We would definitely recommend this hotel to our friends.
for Everyoneby Paul from Las Vegas
Nice hotel, great staffPosted Dec 13, 2013
Very close to main attractions. All the staff were great. Very good European breakfast. Great stat
for Everyoneby D from London
Nice hotel centrally located in FlorencePosted Oct 30, 2013
Pros: Friendly staff
Cons: No airconditioning after October even though the temperature was 28°C
Location: within 15 minutes walking distance of most Florence attractions
Overall a stay was ok. A/c was shut off even though the temperature was 28°C, but I was given a table fan! Value for money.
for Everyoneby Harvey from New York City
Like being part of the family.....Posted Oct 17, 2013
Pros: Everybody who worked there cared.
Location: For us it was a very convenient location and we walked everywhere.
From the moment we entered the hotel we were greeted and were made to feel welcome. Our room was ready for us, it was clean and had a beautiful fresco in the ceiling. Breakfast was presented in a nice way and the staff went out of its way to cater to our special dietary needs.
for Everyoneby Betsy from BNA
Nice hotel, really near from de centerPosted Oct 1, 2013
It's a small hotel, good located near from te center , in 10 minutes walking you will be at the dome. The attention was awesome, really nice if I have to go again to Florence I will stay again at this hotel. Everything was great, great attention, gret location.
for Familiesby A verified traveler from Weston, FL
A home away from home!Posted Sep 12, 2013 on Hotels.com
Great staff, great location and delicious breakfast. Very accommodating, only downer is the AC unit doesn't cool as much but if you go in Fall or Winter, there's no problem. Staff even hooked it up with a couple of bottles of water as we left.... AND their cappuccino machine is MULTO BENE!
for Everyoneby A verified traveler
Ideal for a trip to FlorencePosted Aug 17, 2013
Pros: The staff and the location.
Lovely staff, lovely hotel. Useful area of town for having a good nights sleep but also being within walking distance of all the attractions. I would stay here again. Always a warm welcome from the front desk.
for Familiesby L. Guo
Posted Aug 15, 2013 on Hotels.com
for Getaway With Friendsby Curtis from USA
Nice but a bit of a walk to most placesPosted Aug 12, 2013 on Hotels.com
This hotel is very nice and the staff are very courteous. They speak English very well and are helpful with places to go visit. The hotel isn't close to the attractions but walking is what you will be doing in Florence most of the time anyway. A nice restaurant is right across the street. Cab service comes very quickly, usually within 5 minutes. My friend and I would come back early in the mornings and someone was always there to let us in. Because of this, we never got up early enough for the breakfast. The rooms are small but well kept. The bathroom you will struggle with since it is about the size of a closet. Overall, I would go back to this hotel. The price was reasonable. The only surprise, and it wasn't a surprise to me but I could see it being to someone who never went to Italy, is that you pay the foreign traveler tax when you check out. That will be at any hotel you stay at and is not unique to this one.