View from property

Reviews of B&B di Piazza del Duomo

B&B di Piazza del Duomo
Via Dell' Oriuolo 49, Florence, FI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 78 out of 125 reviews" "
Rating 8 - Good. 32 out of 125 reviews" "
Rating 6 - Okay. 7 out of 125 reviews" "
Rating 4 - Poor. 4 out of 125 reviews" "
Rating 2 - Terrible. 4 out of 125 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

LUISA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff was always there to help! Enjoyed our stay.
Stayed 3 nights in Mar 2024
Response from Luisa on Mar 19, 2024
Thank you for your review, I am really happy that you had a good time and that you enjoyed your stay at my B&B. I hope to see you again on your next holiday in Florence

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was referred to this B&B by a very close friend of mine and it did not disappoint! Great view of the Cathedral and people watching. Bright lights did shine a little through my window but I was still able to sleep like a champ!
Response from Luisa on Feb 18, 2024
Thank you very much for your review

10/10 Excellent

Angel, Orlando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Luisa on Dec 29, 2023
Thank you for your reviewI try to make my B&B a welcoming and pleasant place where my guests can relax after a tiring day of visiting museums and shopping.This is a achievement for me.Thanks a lot again,

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right beside the Duomo!
I chose this B&B because of its proximity to the Duomo and it didn’t disappoint in that respect. Sadly, not all rooms have a view of the Duomo so be careful which room you book if this is important to you. Prior communication and check-in was excellent considering reception was unstaffed when I arrived. My room was clean and comfortable with fresh decor. The bathroom, although not en-suite, was next door and also spotless. The tea/coffee making facilities were great, there was a fridge and safe. The high point was the breakfast. I was given a voucher each day and breakfast could be taken at either of two neighbouring cafes. One of them was in Piazza del Duomo, what a treat! Both did delicious breakfasts.
Stayed 2 nights in Oct 2023
Response from Luisa on Nov 8, 2023
I appreciate your thoughtful review. It brings me great joy to delve into the specifics you've shared, as it will undoubtedly offer valuable insights to prospective visitors of our Bed and Breakfast. I look forward to the opportunity of hosting you once more during your next visit to Florence.

10/10 Excellent

Lynsie, St Clair Shores

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the room with the Duomo view and WOW!! What a wonderful experience! The hotel is walkable to everything and breakfast was fabulous. I would 10/10 recommend this B&B and we will most definitely be coming back! Thank you for the magical stay!
Response from Luisa on Oct 13, 2023
Thank you for your review, I am really happy that you had a good time and I hope I made your holiday even more memorable. I look forward to seeing you in Florence

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Luisa on Oct 13, 2023
Thank you for your review. Your opinion is very important for us to make better. I wish you a beautiful day.

6/10 Okay

ana

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the only issue is the mattress they are old and not supported
Stayed 2 nights in Sep 2023
Response from Luisa on Oct 14, 2023
Thank you for your review.I would like to make a clarification, the mattress in your room was bought on 27 August 2023, only 1 month before your stay!!!! So I find it very hard to believe your review.kind regards

2/10 Terrible

Orit

Stayed 3 nights in Sep 2023
Response from Luisa on Oct 19, 2023
I am sorry that your stay was not to your liking, but iving such a low score without specifying the reasons, serves neither me to improve nor those reading this, who do not understand what you did not like. Regards,

2/10 Terrible

Susan

Stayed 1 night in Sep 2023
Response from Luisa on Oct 14, 2023
Dear customer, I am sorry you were not satisfied with your stay. Please let me know which points you are complaining about so we can improve.i wish you a good day,

6/10 Okay

Jan, melbourne

Liked: Cleanliness, staff & service
Disliked: Amenities
Good location but very noisy . Challenging and dark to get to accommodation. Room tiny even though confirmed double bed . Single , smaller than a usual single bed .
Stayed 3 nights in Sep 2023
Response from Luisa on Oct 14, 2023
Dear customer, I am sorry you were not satisfied with your stay. The room you booked has a description as "small double room" so the size is small compared to other rooms. We also have very large rooms, maybe you should have booked those. The single bed is a standard size 90x190cm, it is not smaller than a usual single bed.Greetings,

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with Duomo right out of the door almost. Bed was great and breakfast was v good at cafe right next door, which is free with coupon from B & B. Would recommend this location for sure. Parking at 35 euro/day is just down the street on same street as hotel.
Stayed 2 nights in Sep 2023
Response from Luisa on Sep 19, 2023
I am really happy that you had a good time and that you enjoyed your stay at my B&B.

10/10 Excellent

Kenneth

Stayed 3 nights in Sep 2023
Response from Luisa on Sep 14, 2023
Thank you for your review.I am very happy that your stay in my B&B has contributed to making your holiday special and unforgettable. :-)Thank you

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
We had 3 nights in Florence recently. The B & B is positioned well to be able to walk to major must sees. Unfortunately I am quite disappointed with the room and the photos on the website that are not conducive to what I was given. When approaching staff about this I was told Luisa was apologetic but photos were old. Well a city view the room did not have, we had shutters on our room and had to stick our head out of the window and turn left to see any view, no bidet (which was not a big deal) and the dust was shocking around the skirting boards and a bed that needs to be replaced. Luisa I approached before I left to actually have you resolve this matter but you did not. You will reply to me, saying sorry now, but to be honest it is not good enough after the fact. I am a travel agent and book guests all around the world, and when researching clients trips we rely on recommendations or pictures that are up to date.
Response from Luisa on Sep 14, 2023
Thank you for your review and I am sorry to hear your disappointment. However, I must make some clarifications.The photos of the room are absolutely NOT old but are very true. Perhaps you are referring to the photo of the bathroom!2 months ago we completely renovated the bathroom, the shower was enlarged and the bidet, which was not used, was removed. The photos of the bathroom are indeed not true but I must say that we have made an improvement, it is now much better!Yesterday afternoon the mattress was replaced.Regarding the view, the Duomo is only 30 metres from us, you have to turn your head slightly to the left but to say that you don't have a view is really ridiculous!!!Thank you for pointing out that there was dust on the skirting board (behind the bed) All the rooms therefore received extra cleaning with sanitisation (as was done during the Covid period).

4/10 Poor

Fouad

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Luisa on Sep 19, 2023
I'm very sorry that you weren't well. Unfortunately, the fact that you booked a room with 2 single beds instead of a double bed is not up to us, just as you didn't read that we don't have an elevator.

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great! The location was perfect.
Stayed 2 nights in Sep 2023
Response from Luisa on Sep 4, 2023
Thank you for your review

10/10 Excellent

Erin, Sunrise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property couldn't have been more centrally located. Yes, you have to walk up a flight of stairs, but you're rewarded with a lovely view of the duomo. Luisa at reception was very welcoming and gave some very good suggestions on places to go (even for someone who has been to the city several times!). The single room I booked was small but very clean and met all my needs. The price included a substantial breakfast at my choice of two nearby cafes that were both very nice. I would definitely stay here again.
Response from Luisa on Aug 19, 2023
Super thank you for your review. I am very happy to know that you had a good time and thank you also for explaining some features of the B&B, this will help future guests to better understand the services of the B&B.I hope to have you as a guest again on your next trip to Florence. I wish you all the best

10/10 Excellent

Abdulaziz

Stayed 1 night in Aug 2023
Response from Luisa on Sep 3, 2023
Thank you for your reviewI try to make my B&B a welcoming and pleasant place where my guests can relax after a tiring day of visiting museums and shopping.Thanks a lot again,

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Delight
Our stay at B&B Piazza del Duomo was wonderful! Luisa was so helpful! The room was comfortable and clean! The B&B is a close walk to just about everything you could possibly want to see while in Florence!
Stayed 2 nights in Jul 2023
Response from Luisa on Jul 30, 2023
Thank you for your review.I am very happy that your stay in my B&B has contributed to making your holiday special and unforgettable. :-)Thank you

6/10 Okay

Luis Alejandro

Stayed 2 nights in Jul 2023
Response from Luisa on Aug 2, 2023
Dear Luis,you were here at my B&B for several days and you always told me that everything was fine, that everything was good and beautiful. Your score is 6 out of 10, it doesn't seem to me that you were very satisfied. You could have told me what was wrong and I could have changed it. I'm very sorry I couldn't satisfy you. My goal is to make your holiday something unforgettable but if you don't tell me what you don't like, I can't improve.I hope there will be another opportunity to host you and improve your experience.

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location and convenient. Luisa was so helpful, easy going and made sure our stay was comfortable. She was beautiful to communicate with and made our stay very comfortable.
Stayed 4 nights in Jul 2023
Response from Luisa on Jul 24, 2023
Really thanks for your words and your review. I do my best to leave you a beautiful memory of your stay. I wish you all th best :-)

10/10 Excellent

Sofia

Stayed 1 night in Jul 2023
Response from Luisa on Jul 24, 2023
Thank you for your review.I am very happy that your stay in my B&B has contributed to making your holiday special and unforgettable. :-)Thank you

10/10 Excellent

Taya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and even helped us find transportation to the train station after our stay was over!
Stayed 2 nights in Jul 2023
Response from Luisa on Jul 22, 2023
Thank you for your review.I am very happy that your stay in my B&B has contributed to making your holiday special and unforgettable. :-)Thank you

10/10 Excellent

Miranda

Stayed 4 nights in Jul 2023
Response from Luisa on Jul 28, 2023
I am very happy that you had a good time at my B&B and I hope to host you again.

8/10 Good

Kim

Stayed 4 nights in Jun 2023
Response from Luisa on Jul 22, 2023
Thank you for your review and I am very pleased that you enjoyed your stay at my B&B and hope to have you as guests again

10/10 Excellent

Zhao Ying Nora

Stayed 3 nights in Jun 2023
Response from Luisa on Jun 23, 2023
Thank you for your review.I am very happy that your stay in my B&B has contributed to making your holiday special and unforgettable. :-)Thank you

10/10 Excellent

Hadley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved this property and would definitely stay here again! Everything you needed to see/do was within walking distance, and there are tons of restaurants and shops nearby. The Duomo is steps away, and Ponte and Palazzo Vecchio were a 15 minute walk away. I was staying with a friend, and as two young girls we felt completely safe!
Stayed 2 nights in Jun 2023
Response from Luisa on Jun 13, 2023
Thank you for your review.I am very happy that your stay in my B&B has contributed to making your holiday special and unforgettable. :-)Thank you

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2023
Response from Luisa on Jun 13, 2023
Thank you for your reviewI try to make my B&B a welcoming and pleasant place where my guests can relax after a tiring day of visiting museums and shopping.This is a achievement for me.Thanks a lot again,

10/10 Excellent

Kyle

Stayed 3 nights in Jun 2023
Response from Luisa on Jul 1, 2023
Thank you for your review. Your opinion is very important for us to make it better. I wish you a beautiful day,

10/10 Excellent

Lenare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Luisa on Jun 12, 2023
Thank you for your review. Your opinion is very important for us to make it better. I wish you a beautiful day

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was incredibly friendly and pleasant. The rooms as well as the bathrooms were clean and tidy. Less than a 30 second walk from the Duomo and central to many delicious restaurants!
Stayed 2 nights in Jun 2023
Response from Luisa on Jun 5, 2023
Thank you for your review, I am very happy that you had a good time and that it was helpful for your stay.

8/10 Good

Kelsey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Prime location! Everything was within a 15 to 30 min walk away. Staff is extremely helpful and welcoming. The rooms are small and compact but have the necessities. No elevator availability. Our room was close to the rrception desk so unfortunately that wasnt ideal. But overall, great location, price and staff.
Stayed 2 nights in Apr 2023
Response from Luisa on Jun 4, 2023
I thank you for your review. I am very happy to read the details of your review so it will be clearer for future guests of our B&B. I hope to have you as a guest again on your next trip to Florence

10/10 Excellent

Edward, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place nice location nice staff
Stayed 4 nights in May 2023
Response from Luisa on Jun 4, 2023
Thank you for your review, I am really happy that you had a good time and I hope I made your holiday even more memorable. I look forward to seeing you in Florence

10/10 Excellent

Jack, Santee

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location and close to everything. Easy to find and the breakfast was nice.
Stayed 3 nights in Apr 2023
Response from Luisa on Jun 4, 2023
Thank you for your review, I am really happy that you had a good time and I hope I made your holiday even more memorable. I look forward to seeing you in Florence

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a chance to have a spectacular view of the Basilica del Duomo.Very well located in the historic centre of Florence, this little gem was very cleaned and well maintained. Luisa, the homeowner, is a sweet lady and she welcomed you as a member of her family.
Stayed 3 nights in Mar 2023
Response from Luisa on Apr 10, 2023
I don't know what to say except THANK YOU for your review.My goal is to make my customers feel good, to make them feel at home, to be able to relax after a day of touring museums and shops, and reading your review filled me with joy, it means I succeeded!It's true, my B&B has an excellent location, in front of the Duomo 10 min walk from any museum, we are in the centre of the centre. Extremely convenient, for any need you can drop by the room.Thanks again and I hope to see you again on your next visit to Florence

10/10 Excellent

Fatemeh

Stayed 1 night in Apr 2023
Response from Luisa on Apr 10, 2023
It was a pleasure to meet you and I am very happy to have contributed to making your holiday unforgettable.Thank you very much

10/10 Excellent

Marco

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean property right on the Piazza del Duomo, close to anything you need to be close to in Florence!
Stayed 6 nights in Mar 2023
Response from Luisa on Apr 8, 2023
Marco I really apreciate your review. I'm very happy you enjoy your stay in my B&B and I hope to have you as host again on your next holiday in FlorenceThank you

6/10 Okay

Giancarlo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place in a fabulous location. There were 2 things that bothered me. First the shower was very small. I’m six foot and 200 lbs so I was squeezed in. Secondly it was loud, I guess that is what you get for the prime location. Finally mosquitoes eat us alive in our room.
Stayed 4 nights in Apr 2023
Response from Luisa on Apr 8, 2023
Giancarlo I am happy that you had a good time at my B&B and I thank you for giving me the opportunity to inform readers that, in a week, the entire bathroom in your room (Michelangelo) will be completely redone and will have a very large shower.For the mosquitoes I'm sorry, you only had to ask me for the device.I hope to have you back as a guest on your next trip to Florence.Thanks again

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the location and the hotel staff was extremely friendly and helpful with directions and suggestions. I loved staying in the authentic B&B in the heart of Florence!
Stayed 3 nights in Apr 2023
Response from Luisa on Apr 8, 2023
I am very happy that you enjoyed your stay at my B&B.I try to make everything perfect for your stay and when my customers are satisfied this makes me very happy.Thank you again

10/10 Excellent

Viktor

Stayed 2 nights in Mar 2023
Response from Luisa on Apr 2, 2023
Dear Viktor,thank you very much for your review, I am very happy that you enjoyed your stay in my B&B and that everything was perfect.I hope to host you again on your next stay in Florence.

10/10 Excellent

Clara

Stayed 1 night in Mar 2023
Response from Luisa on Mar 27, 2023
Dear Clara,iI'm really happy you enjoyed yor stay in my B&B and I hope to see you again for your next holiday in Florence

10/10 Excellent

Larisa

Stayed 2 nights in Mar 2023
Response from Luisa on Apr 11, 2023
I really apreciate your review and I thank you.I hope to see you again on your next holiday in Florence.

10/10 Excellent

Kelly

Stayed 3 nights in Mar 2023
Response from Luisa on Mar 19, 2023
Dear Kelly,I really apreciate your review and I'm happy you had a beautiful stay in my B&B. I hope to see you in your next holiday in Florence.My kindest regards,

10/10 Excellent

Matthew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room and staff - loved it!!
Stayed 3 nights in Sep 2022
Response from Luisa on Oct 18, 2022
I'm really happy you enjoy your stay, thank you :-)

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Luisa on Sep 22, 2022
Thank you for your review I’m happy you enjoy your stay at my B&B. I hope to see you in your next holiday in Florence

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Perfect location to see the sights wonderful host cute and cozy B&B
Stayed 3 nights in Sep 2022
Response from Luisa on Sep 18, 2022
Thank you very much for your review.It was a real pleasure to meet you

8/10 Good

Anita

Stayed 2 nights in Jul 2022
Response from Luisa on Aug 2, 2022
Grazie per la sua recensione.

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Luisa on Jun 15, 2022
Dear Amir, thank you for your review. I'm happy that your stay was as you wanted. I wish you a great day

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Luisa on Jun 15, 2022
Dear Guest, thank you for your review

10/10 Excellent

Krissy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, comfortable bed, lovely view.
Stayed 2 nights in May 2022
Response from Luisa on Jun 15, 2022
Dear Krissy, I apreciate a lot your review, for me is very important to have your opinion and I'm happy your stay in my B&B was good. i wish you all the best

10/10 Excellent

Melissa

Stayed 2 nights in May 2022
Response from Luisa on May 8, 2022
Thank you for your review. I am very happy that your stay in my B&B has contributed to making your holiday special and unforgettable. :-) Thank you